How to Cancel Zoom (2026 guide)
Cancelling Zoom isn't always straightforward — it depends on how you're being billed. This guide walks through every method, from direct subscriptions to app store billing.
Software
Software
Software
Productivity
Productivity
Productivity
Business
Business
Business
Zoom Cancellation at a Glance
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
Phone
Time to Cancel
2-5 mins
Instant for most plans
Where to Cancel
Account Management
Billing section
Zoom subscriptions often come with annual commitments, even if you pay monthly. Cancelling early may trigger a fee. Check your plan type in your Zoom account before cancelling to understand any potential charges.
We found the cancel buttons so you don't have to
Direct links for hundreds of services. Just click and cancel.
We found the cancel buttons so you don't have to
Direct links for hundreds of services. Just click and cancel.
We found the cancel buttons so you don't have to
Direct links for hundreds of services. Just click and cancel.
Cancel Your Zoom Subscription
Here's how to cancel Zoom directly. If you're billed through a third party, see the alternative methods section.
Cancel Your Zoom Subscription
Here's how to cancel Zoom directly. If you're billed through a third party, see the alternative methods section.
Cancel Your Zoom Subscription
Here's how to cancel Zoom directly. If you're billed through a third party, see the alternative methods section.
01
01
01
Sign in to Zoom account
Go to zoom.us and click Sign In in the top right. Enter your email and password to access your account dashboard.
02
02
02
Navigate to Account Management
Click on Account Management in the left sidebar, then select Billing from the menu options.
03
03
03
Find your subscription
Locate your active plan in the billing section. Click Cancel Subscription next to your current plan details.
04
04
04
Confirm cancellation
Zoom may ask why you're cancelling. Select your reason and click Cancel Subscription to confirm your decision.
05
05
05
Verify cancellation
You'll see a confirmation message on screen. Check your email for a cancellation confirmation from Zoom with your final billing details.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
Zoom-specific things to know
Zoom subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Zoom-specific things to know
Zoom subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Zoom-specific things to know
Zoom subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Annual plans have early fees
If you have an annual plan but pay monthly, cancelling early triggers a termination fee. Check your plan type before cancelling.
Recordings stay for 30 days
Basic plan is always free
Annual plans have early fees
If you have an annual plan but pay monthly, cancelling early triggers a termination fee. Check your plan type before cancelling.
Recordings stay for 30 days
Basic plan is always free
Annual plans have early fees
If you have an annual plan but pay monthly, cancelling early triggers a termination fee. Check your plan type before cancelling.
Recordings stay for 30 days
Basic plan is always free
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check if you have an annual commitment
Even monthly-billed plans can have annual terms. Look for 'Annual' in your billing section to avoid early termination fees.
2. Download cloud recordings first
3. Note your renewal date
1. Check if you have an annual commitment
Even monthly-billed plans can have annual terms. Look for 'Annual' in your billing section to avoid early termination fees.
2. Download cloud recordings first
3. Note your renewal date
1. Check if you have an annual commitment
Even monthly-billed plans can have annual terms. Look for 'Annual' in your billing section to avoid early termination fees.
2. Download cloud recordings first
3. Note your renewal date
Alternative ways to cancel Zoom
If you can't cancel through your Zoom account, you may need to go through app stores or resellers. The right option depends on how you're being billed.
Alternative ways to cancel Zoom
If you can't cancel through your Zoom account, you may need to go through app stores or resellers. The right option depends on how you're being billed.
Alternative ways to cancel Zoom
If you can't cancel through your Zoom account, you may need to go through app stores or resellers. The right option depends on how you're being billed.
Google Play Store
If you subscribed through the Google Play Store, you'll need to cancel through your Google account.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed through the Google Play Store, you'll need to cancel through your Google account.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Reseller & Third-Party Billing
Enterprise customers often purchase through IT resellers or system integrators.
Check your bank or credit card statement to see who charged you.
CDW, Insight, SHI, Softchoice
Local IT service providers
Telecommunications carriers
Reseller & Third-Party Billing
Enterprise customers often purchase through IT resellers or system integrators.
Check your bank or credit card statement to see who charged you.
CDW, Insight, SHI, Softchoice
Local IT service providers
Telecommunications carriers
Email Support For Cancellation
You can email Zoom support for cancellation assistance, though the website method is faster.
support@zoom.us
Email Support For Cancellation
You can email Zoom support for cancellation assistance, though the website method is faster.
support@zoom.us
Apple App Store
iOS users who subscribed through the App Store must cancel through their Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
iOS users who subscribed through the App Store must cancel through their Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Live Chat Cancel
Zoom offers live chat support for billing questions and cancellation assistance during business hours.
Go to support.zoom.us
Click Contact Support
Select Billing as your topic
Choose Live Chat option
Live Chat Cancel
Zoom offers live chat support for billing questions and cancellation assistance during business hours.
Go to support.zoom.us
Click Contact Support
Select Billing as your topic
Choose Live Chat option
Phone Cancel
Phone support is available for billing and cancellation questions during business hours.
1-888-799-9666
Phone Cancel
Phone support is available for billing and cancellation questions during business hours.
1-888-799-9666
Google Play Store
If you subscribed through the Google Play Store, you'll need to cancel through your Google account.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
iOS users who subscribed through the App Store must cancel through their Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Reseller & Third-Party Billing
Enterprise customers often purchase through IT resellers or system integrators.
Check your bank or credit card statement to see who charged you.
CDW, Insight, SHI, Softchoice
Local IT service providers
Telecommunications carriers
Live Chat Cancel
Zoom offers live chat support for billing questions and cancellation assistance during business hours.
Go to support.zoom.us
Click Contact Support
Select Billing as your topic
Choose Live Chat option
Email Support For Cancellation
You can email Zoom support for cancellation assistance, though the website method is faster.
support@zoom.us
Phone Cancel
Phone support is available for billing and cancellation questions during business hours.
1-888-799-9666
Consider these alternatives
If you're cancelling due to cost or limited usage, you might be able to downgrade or adjust your plan instead.
Consider these alternatives
If you're cancelling due to cost or limited usage, you might be able to downgrade or adjust your plan instead.
Consider these alternatives
If you're cancelling due to cost or limited usage, you might be able to downgrade or adjust your plan instead.
Downgrade your Zoom plan
Zoom offers multiple tiers, so you might find a cheaper option that still meets your needs.
Basic (Free) - 40-minute group meetings, unlimited 1-on-1
Pro ($14.99/month) - Small teams, 30-hour meetings
Business ($19.99/month) - Company branding, admin features
Switch Your Billing Cycle
Zoom offers both monthly and annual billing options.
Annual billing saves about 16% compared to monthly rates.
Negotiate A Discount On Your Bill
Large organizations often negotiate custom pricing with Zoom. Contact their sales team if you have 100+ users.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade your Zoom plan
Zoom offers multiple tiers, so you might find a cheaper option that still meets your needs.
Basic (Free) - 40-minute group meetings, unlimited 1-on-1
Pro ($14.99/month) - Small teams, 30-hour meetings
Business ($19.99/month) - Company branding, admin features
Switch Your Billing Cycle
Zoom offers both monthly and annual billing options.
Annual billing saves about 16% compared to monthly rates.
Negotiate A Discount On Your Bill
Large organizations often negotiate custom pricing with Zoom. Contact their sales team if you have 100+ users.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade your Zoom plan
Zoom offers multiple tiers, so you might find a cheaper option that still meets your needs.
Basic (Free) - 40-minute group meetings, unlimited 1-on-1
Pro ($14.99/month) - Small teams, 30-hour meetings
Business ($19.99/month) - Company branding, admin features
Switch Your Billing Cycle
Zoom offers both monthly and annual billing options.
Annual billing saves about 16% compared to monthly rates.
Negotiate A Discount On Your Bill
Large organizations often negotiate custom pricing with Zoom. Contact their sales team if you have 100+ users.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
Frequently Asked Questions About Cancelling Zoom
Common questions about cancelling Zoom and what to expect.
Frequently Asked Questions About Cancelling Zoom
Common questions about cancelling Zoom and what to expect.
Frequently Asked Questions About Cancelling Zoom
Common questions about cancelling Zoom and what to expect.
Will I get a refund if I cancel Zoom?
Will I get a refund if I cancel Zoom?
Will I get a refund if I cancel Zoom?
Can I cancel Zoom online?
Can I cancel Zoom online?
Can I cancel Zoom online?
What happens after I cancel Zoom?
What happens after I cancel Zoom?
What happens after I cancel Zoom?
Why can't I find the cancel button?
Why can't I find the cancel button?
Why can't I find the cancel button?
Does deleting the Zoom app cancel my subscription?
Does deleting the Zoom app cancel my subscription?
Does deleting the Zoom app cancel my subscription?
Can I cancel Zoom from my phone?
Can I cancel Zoom from my phone?
Can I cancel Zoom from my phone?
What happens to my cloud recordings when I cancel?
What happens to my cloud recordings when I cancel?
What happens to my cloud recordings when I cancel?
More Software Cancellation Guides
Step-by-step guides for other productivity services.
More Software Cancellation Guides
Step-by-step guides for other productivity services.
More Software Cancellation Guides
Step-by-step guides for other productivity services.
How to Cancel Microsoft Teams
Cancel your Microsoft Teams subscription or downgrade to the free version.
How to Cancel Slack
End your Slack subscription and learn about data retention policies.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Zoom
Zoom is a cloud-based video conferencing platform that enables remote meetings, webinars, and collaboration. The service offers features like screen sharing, recording, breakout rooms, and integrations with business tools across multiple pricing tiers.
Why people cancel Zoom
Prices increased or fees added
Not using it enough anymore
Found a better or cheaper option
Only needed it for a specific project
Already have it through work account
Why people cancel Zoom
Prices increased or fees added
Not using it enough anymore
Found a better or cheaper option
Only needed it for a specific project
Already have it through work account
Why people cancel Zoom
Prices increased or fees added
Not using it enough anymore
Found a better or cheaper option
Only needed it for a specific project
Already have it through work account
One down. How many more to go?
We're building a tool to find every subscription draining your account.
One down. How many more to go?
We're building a tool to find every subscription draining your account.
One down. How many more to go?
We're building a tool to find every subscription draining your account.
Use Orbit to track smarter, save more, and make your money work for you.
Use Orbit to track smarter, save more, and make your money work for you.
Use Orbit to track smarter, save more, and make your money work for you.