Cancel Slack: 2026 Step-by-Step Guide
Cancelling Slack depends on your workspace role and billing method. Workspace owners can cancel directly, while members may need to contact their admin. This guide covers all scenarios including third-party billing.
Software
Software
Software
Productivity
Productivity
Productivity
Business
Business
Business
Slack Cancellation at a Glance
Cancel Online
Depends
Main Cancel methods
Workspace Settings
Admin Panel
App Store
Reseller Portal
Time to Cancel
2-5 mins
If you're a workspace owner
Where to Cancel
Billing Settings
Owner access required
Most Slack subscriptions are managed at the workspace level by owners or admins. Regular members can't cancel billing but can leave workspaces. If you signed up through Apple, Google, or a reseller, you'll need to cancel through them instead.
Managing more than one subscription?
If you're cancelling more than just Slack, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Slack, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Slack, our cancel tool can help you cancel your subscriptions easily in one place.
Cancel Your Slack Subscription
These steps work for workspace owners with direct Slack billing. Your process may vary if you're billed through a third party or reseller.
Cancel Your Slack Subscription
These steps work for workspace owners with direct Slack billing. Your process may vary if you're billed through a third party or reseller.
Cancel Your Slack Subscription
These steps work for workspace owners with direct Slack billing. Your process may vary if you're billed through a third party or reseller.
01
01
01
Sign in to your workspace
Go to your Slack workspace and sign in. You'll need workspace owner permissions to access billing settings and cancel the subscription.
02
02
02
Open workspace settings
Click your workspace name in the top left, then select Settings & administration and click Workspace settings.
03
03
03
Navigate to billing
In the settings menu, find and click Billing. This will take you to your subscription and payment details page.
04
04
04
Cancel your plan
Look for Cancel plan or Downgrade to free option. Click it and follow the prompts to confirm your cancellation.
05
05
05
Confirm cancellation
Slack will ask for feedback and confirm the cancellation. Your paid features will remain active until your current billing period ends.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Slack-specific things to know
Slack billing works differently depending on your role and plan type. These details can affect your cancellation process.
Slack-specific things to know
Slack billing works differently depending on your role and plan type. These details can affect your cancellation process.
Slack-specific things to know
Slack billing works differently depending on your role and plan type. These details can affect your cancellation process.
Only workspace owners can cancel
Regular members and guests can't access billing settings. If you're not an owner, you'll need to ask your workspace admin to cancel or transfer ownership to you first.
Annual plans charge upfront
Message history has limits on free
Only workspace owners can cancel
Regular members and guests can't access billing settings. If you're not an owner, you'll need to ask your workspace admin to cancel or transfer ownership to you first.
Annual plans charge upfront
Message history has limits on free
Only workspace owners can cancel
Regular members and guests can't access billing settings. If you're not an owner, you'll need to ask your workspace admin to cancel or transfer ownership to you first.
Annual plans charge upfront
Message history has limits on free
Before you cancel, keep this in mind
These points can help you avoid issues with your Slack cancellation or find better alternatives.
Before you cancel, keep this in mind
These points can help you avoid issues with your Slack cancellation or find better alternatives.
Before you cancel, keep this in mind
These points can help you avoid issues with your Slack cancellation or find better alternatives.
1. Check who's actually paying
If your company or another department pays for Slack, cancelling might affect other team members. Verify billing ownership before making changes to avoid disrupting others' work.
2. Export important data first
3. Review your integrations
1. Check who's actually paying
If your company or another department pays for Slack, cancelling might affect other team members. Verify billing ownership before making changes to avoid disrupting others' work.
2. Export important data first
3. Review your integrations
1. Check who's actually paying
If your company or another department pays for Slack, cancelling might affect other team members. Verify billing ownership before making changes to avoid disrupting others' work.
2. Export important data first
3. Review your integrations
Cancel Slack through a third party
If you don't see billing options in your workspace settings, your Slack subscription might be managed through one of these providers instead.
Cancel Slack through a third party
If you don't see billing options in your workspace settings, your Slack subscription might be managed through one of these providers instead.
Cancel Slack through a third party
If you don't see billing options in your workspace settings, your Slack subscription might be managed through one of these providers instead.
Google Play Store
Cancel Slack through Google Play if you subscribed via the Android app or your organization uses Google Workspace billing.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
Cancel Slack through Google Play if you subscribed via the Android app or your organization uses Google Workspace billing.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Reseller & Third-Party Billing
Many organizations purchase Slack through IT resellers or cloud providers who manage billing separately.
Check your bank or credit card statement to see who charged you.
AWS Marketplace
Microsoft Cloud Solution Providers
IT procurement companies
Enterprise software resellers
Reseller & Third-Party Billing
Many organizations purchase Slack through IT resellers or cloud providers who manage billing separately.
Check your bank or credit card statement to see who charged you.
AWS Marketplace
Microsoft Cloud Solution Providers
IT procurement companies
Enterprise software resellers
Email Support For Cancellation
Contact Slack support via email for billing questions or if you can't access your workspace settings.
feedback@slack.com
Email Support For Cancellation
Contact Slack support via email for billing questions or if you can't access your workspace settings.
feedback@slack.com
Apple App Store
Cancel your Slack subscription through the App Store if you signed up using the iOS app or Apple Business Manager.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
Cancel your Slack subscription through the App Store if you signed up using the iOS app or Apple Business Manager.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Live Chat Cancel
Slack offers live chat support for paid plan users who need help with cancellation or billing questions.
Go to help.slack.com
Click Contact Support
Select billing or subscription issue
Request cancellation assistance via chat
Live Chat Cancel
Slack offers live chat support for paid plan users who need help with cancellation or billing questions.
Go to help.slack.com
Click Contact Support
Select billing or subscription issue
Request cancellation assistance via chat
Google Play Store
Cancel Slack through Google Play if you subscribed via the Android app or your organization uses Google Workspace billing.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
Cancel your Slack subscription through the App Store if you signed up using the iOS app or Apple Business Manager.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Reseller & Third-Party Billing
Many organizations purchase Slack through IT resellers or cloud providers who manage billing separately.
Check your bank or credit card statement to see who charged you.
AWS Marketplace
Microsoft Cloud Solution Providers
IT procurement companies
Enterprise software resellers
Live Chat Cancel
Slack offers live chat support for paid plan users who need help with cancellation or billing questions.
Go to help.slack.com
Click Contact Support
Select billing or subscription issue
Request cancellation assistance via chat
Email Support For Cancellation
Contact Slack support via email for billing questions or if you can't access your workspace settings.
feedback@slack.com
Consider these alternatives
If you're cancelling due to cost or team size changes, these options might work better than cancelling completely.
Consider these alternatives
If you're cancelling due to cost or team size changes, these options might work better than cancelling completely.
Consider these alternatives
If you're cancelling due to cost or team size changes, these options might work better than cancelling completely.
Downgrade your Slack plan
Slack offers multiple pricing tiers including a free plan. You might be able to downgrade instead of cancelling completely.
Free: Up to 10,000 recent messages, 10 apps and integrations
Pro: Unlimited message history, unlimited apps, guest access
Business+: Advanced security, compliance features, 24/7 support
Switch Your Billing Cycle
Slack offers both monthly and annual billing with significant savings on annual plans.
Save approximately 17% with annual billing
Negotiate A Discount On Your Bill
Slack sometimes offers discounts for nonprofits, educational institutions, and startups. Contact their sales team if you qualify for special pricing.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade your Slack plan
Slack offers multiple pricing tiers including a free plan. You might be able to downgrade instead of cancelling completely.
Free: Up to 10,000 recent messages, 10 apps and integrations
Pro: Unlimited message history, unlimited apps, guest access
Business+: Advanced security, compliance features, 24/7 support
Switch Your Billing Cycle
Slack offers both monthly and annual billing with significant savings on annual plans.
Save approximately 17% with annual billing
Negotiate A Discount On Your Bill
Slack sometimes offers discounts for nonprofits, educational institutions, and startups. Contact their sales team if you qualify for special pricing.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade your Slack plan
Slack offers multiple pricing tiers including a free plan. You might be able to downgrade instead of cancelling completely.
Free: Up to 10,000 recent messages, 10 apps and integrations
Pro: Unlimited message history, unlimited apps, guest access
Business+: Advanced security, compliance features, 24/7 support
Switch Your Billing Cycle
Slack offers both monthly and annual billing with significant savings on annual plans.
Save approximately 17% with annual billing
Negotiate A Discount On Your Bill
Slack sometimes offers discounts for nonprofits, educational institutions, and startups. Contact their sales team if you qualify for special pricing.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Slack Cancellation FAQ
Quick answers to common Slack cancellation questions.
Slack Cancellation FAQ
Quick answers to common Slack cancellation questions.
Slack Cancellation FAQ
Quick answers to common Slack cancellation questions.
Will I get a refund if I cancel Slack?
Will I get a refund if I cancel Slack?
Will I get a refund if I cancel Slack?
Can I cancel Slack online?
Can I cancel Slack online?
Can I cancel Slack online?
What happens after I cancel Slack?
What happens after I cancel Slack?
What happens after I cancel Slack?
Why can't I find the cancel button in Slack?
Why can't I find the cancel button in Slack?
Why can't I find the cancel button in Slack?
Does deleting the Slack app cancel my subscription?
Does deleting the Slack app cancel my subscription?
Does deleting the Slack app cancel my subscription?
Can I cancel Slack without being a workspace owner?
Can I cancel Slack without being a workspace owner?
Can I cancel Slack without being a workspace owner?
How do I check if my Slack subscription is cancelled?
How do I check if my Slack subscription is cancelled?
How do I check if my Slack subscription is cancelled?
Cancel Similar Software Subscriptions
Step-by-step guides for other business communication tools.
Cancel Similar Software Subscriptions
Step-by-step guides for other business communication tools.
Cancel Similar Software Subscriptions
Step-by-step guides for other business communication tools.
How to Cancel Microsoft Teams
Complete guide to cancelling Microsoft Teams subscriptions and Office 365 plans.
How to Cancel Zoom
Step-by-step instructions for cancelling Zoom Pro, Business, and Enterprise plans.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Slack
Slack is a business communication platform that organizes conversations into channels and direct messages. Teams use Slack to collaborate, share files, integrate with other tools, and streamline workplace communication across desktop and mobile devices.
Why people cancel Slack
Team switched to Microsoft Teams
Too expensive for small teams
Found simpler communication tools
Company downsizing or restructuring
Free plan meets current needs
Why people cancel Slack
Team switched to Microsoft Teams
Too expensive for small teams
Found simpler communication tools
Company downsizing or restructuring
Free plan meets current needs
Why people cancel Slack
Team switched to Microsoft Teams
Too expensive for small teams
Found simpler communication tools
Company downsizing or restructuring
Free plan meets current needs
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