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HubSpot

How to Cancel HubSpot (2026 guide)

Q: Will I get a refund if I cancel HubSpot?

HubSpot typically doesn't offer refunds for unused time on monthly or annual subscriptions. You'll keep access until your current billing period ends.

Q: Can I cancel HubSpot online?

Yes, you can cancel most HubSpot subscriptions directly from your account's Billing & Payments section. Some enterprise accounts may require contacting support.

Q: What happens to my data after I cancel HubSpot?

Your data remains accessible for a limited time after cancellation, but HubSpot recommends exporting important information before your subscription expires.

Q: Why can't I find the cancel button in HubSpot?

The cancel option is in Account & Billing > Billing & Payments. If you don't see it, you may not have admin permissions or need to contact support.

Q: Can I cancel HubSpot without calling?

Yes, most HubSpot plans can be cancelled online through your account settings. Phone support is available if you need assistance with the process.

Q: Does cancelling HubSpot affect other users on my account?

Yes, cancelling your HubSpot subscription will affect all users on your account. Everyone will lose access when the subscription expires.

Q: Can I reactivate HubSpot after cancelling?

Yes, you can reactivate your HubSpot subscription after cancelling. Your data is typically retained for some time, but contact support to confirm availability.

Cancelling HubSpot depends on your subscription type and billing method. This guide covers cancellation through your HubSpot account, annual plan considerations, and what to expect during the process.

Software

Productivity

Business

HubSpot Cancellation at a Glance

Cancel Online

Yes

Main Cancel methods

Website

Live Chat

Phone

Time to Cancel

5-10 mins

Instant for monthly plans

Where to Cancel

Billing & Payments

Under Account & Billing

HubSpot subscriptions often include annual commitments with monthly billing. If you're on an annual plan, you'll continue to have access until your contract period ends, even after cancelling renewal.

We found the cancel buttons so you don't have to

Direct links for hundreds of services. Just click and cancel.

Try the cancel tool

We found the cancel buttons so you don't have to

Direct links for hundreds of services. Just click and cancel.

Try the cancel tool

We found the cancel buttons so you don't have to

Direct links for hundreds of services. Just click and cancel.

Try the cancel tool

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Cancel Your HubSpot Subscription

These steps work for most HubSpot users. Annual plans will continue until the end of your billing period.

Cancel Your HubSpot Subscription

These steps work for most HubSpot users. Annual plans will continue until the end of your billing period.

Cancel Your HubSpot Subscription

These steps work for most HubSpot users. Annual plans will continue until the end of your billing period.

01

Sign in to your HubSpot account

Go to HubSpot.com and log in with your credentials. Make sure you're using an account with admin or billing permissions.

02

Navigate to Account & Billing

Click your account name in the top right, then select Account & Billing from the dropdown menu.

03

Go to Billing & Payments

In the left sidebar, click Billing & Payments. This will show your current subscriptions and payment details.

04

Select your subscription to cancel

Find the subscription you want to cancel and click Actions, then Cancel subscription. You may need to confirm your choice.

05

Confirm cancellation

HubSpot may ask for feedback about your cancellation. Complete any required fields and confirm. You'll receive an email confirmation.

Want the faster way?

Our tool has direct cancel links for hundreds of services.

Start cancelling

Want the faster way?

Our tool has direct cancel links for hundreds of services.

Start cancelling

Want the faster way?

Our tool has direct cancel links for hundreds of services.

Start cancelling

HubSpot-specific things to know

A few things that might affect your HubSpot cancellation or billing timing.

HubSpot-specific things to know

A few things that might affect your HubSpot cancellation or billing timing.

HubSpot-specific things to know

A few things that might affect your HubSpot cancellation or billing timing.

Annual plans continue until contract end

If you're on an annual subscription, cancelling stops future renewals but you keep access until your current year expires.

Starter plans cancel immediately

Data exports before cancelling

Annual plans continue until contract end

If you're on an annual subscription, cancelling stops future renewals but you keep access until your current year expires.

Starter plans cancel immediately

Data exports before cancelling

Annual plans continue until contract end

If you're on an annual subscription, cancelling stops future renewals but you keep access until your current year expires.

Starter plans cancel immediately

Data exports before cancelling

Before you cancel, keep this in mind

These details can help you avoid issues with your HubSpot cancellation timing.

Before you cancel, keep this in mind

These details can help you avoid issues with your HubSpot cancellation timing.

Before you cancel, keep this in mind

These details can help you avoid issues with your HubSpot cancellation timing.

1. Check your billing date and plan type

Annual plans work differently than monthly ones. Check your billing section to see when your current period ends and whether you'll lose access immediately.

2. Your team will lose access when subscription ends

3. Some integrations may stop working

1. Check your billing date and plan type

Annual plans work differently than monthly ones. Check your billing section to see when your current period ends and whether you'll lose access immediately.

2. Your team will lose access when subscription ends

3. Some integrations may stop working

1. Check your billing date and plan type

Annual plans work differently than monthly ones. Check your billing section to see when your current period ends and whether you'll lose access immediately.

2. Your team will lose access when subscription ends

3. Some integrations may stop working

Alternative ways to cancel HubSpot

If you can't cancel through your account settings, you can contact HubSpot support directly through these methods.

Alternative ways to cancel HubSpot

If you can't cancel through your account settings, you can contact HubSpot support directly through these methods.

Alternative ways to cancel HubSpot

If you can't cancel through your account settings, you can contact HubSpot support directly through these methods.

Live Chat Cancel

HubSpot offers live chat support for billing questions and cancellation assistance.

Log in to your HubSpot account
Look for the help widget in the bottom right corner
Start a chat and ask to cancel your subscription
Provide your account details and reason for cancellation

Live Chat Link

Live Chat Cancel

HubSpot offers live chat support for billing questions and cancellation assistance.

Log in to your HubSpot account
Look for the help widget in the bottom right corner
Start a chat and ask to cancel your subscription
Provide your account details and reason for cancellation

Live Chat Link

Phone Cancel

HubSpot provides phone support for subscription and billing questions during business hours.

1-888-482-7768

Phone Cancel

HubSpot provides phone support for subscription and billing questions during business hours.

1-888-482-7768

Live Chat Cancel

HubSpot offers live chat support for billing questions and cancellation assistance.

Log in to your HubSpot account
Look for the help widget in the bottom right corner
Start a chat and ask to cancel your subscription
Provide your account details and reason for cancellation

Live Chat Link

Phone Cancel

HubSpot provides phone support for subscription and billing questions during business hours.

1-888-482-7768

Other options to consider

If cost is the issue, you might be able to downgrade your plan or adjust your billing cycle instead of cancelling completely.

Other options to consider

If cost is the issue, you might be able to downgrade your plan or adjust your billing cycle instead of cancelling completely.

Other options to consider

If cost is the issue, you might be able to downgrade your plan or adjust your billing cycle instead of cancelling completely.

Downgrade your HubSpot plan

HubSpot offers multiple tiers from Starter to Enterprise. You might find a lower tier that still meets your needs at a lower cost.

HubSpot Starter - Basic CRM and marketing tools
HubSpot Professional - Advanced features and automation
HubSpot Enterprise - Full feature set with advanced reporting

Plan Select Page

Switch Your Billing Cycle

HubSpot offers significant discounts for annual billing versus monthly payments.

Save up to 2 months with annual billing

Negotiate A Discount On Your Bill

HubSpot sales reps sometimes offer discounts for longer commitments or if you're considering switching to a competitor.

Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.

Downgrade your HubSpot plan

HubSpot offers multiple tiers from Starter to Enterprise. You might find a lower tier that still meets your needs at a lower cost.

HubSpot Starter - Basic CRM and marketing tools
HubSpot Professional - Advanced features and automation
HubSpot Enterprise - Full feature set with advanced reporting

Plan Select Page

Switch Your Billing Cycle

HubSpot offers significant discounts for annual billing versus monthly payments.

Save up to 2 months with annual billing

Negotiate A Discount On Your Bill

HubSpot sales reps sometimes offer discounts for longer commitments or if you're considering switching to a competitor.

Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.

Downgrade your HubSpot plan

HubSpot offers multiple tiers from Starter to Enterprise. You might find a lower tier that still meets your needs at a lower cost.

HubSpot Starter - Basic CRM and marketing tools
HubSpot Professional - Advanced features and automation
HubSpot Enterprise - Full feature set with advanced reporting

Plan Select Page

Switch Your Billing Cycle

HubSpot offers significant discounts for annual billing versus monthly payments.

Save up to 2 months with annual billing

Negotiate A Discount On Your Bill

HubSpot sales reps sometimes offer discounts for longer commitments or if you're considering switching to a competitor.

Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.

Want to cancel more than just HubSpot?

Our complete guide walks you through cutting unused subscriptions.

Read the guide

Want to cancel more than just HubSpot?

Our complete guide walks you through cutting unused subscriptions.

Read the guide

Want to cancel more than just HubSpot?

Our complete guide walks you through cutting unused subscriptions.

Read the guide

Common HubSpot Cancellation Questions

Quick answers to frequently asked HubSpot questions.

Common HubSpot Cancellation Questions

Quick answers to frequently asked HubSpot questions.

Common HubSpot Cancellation Questions

Quick answers to frequently asked HubSpot questions.

Will I get a refund if I cancel HubSpot?

Can I cancel HubSpot online?

What happens to my data after I cancel HubSpot?

Why can't I find the cancel button in HubSpot?

Can I cancel HubSpot without calling?

Does cancelling HubSpot affect other users on my account?

Can I reactivate HubSpot after cancelling?

More Business Software Cancellation Guides

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Simon Chadwick

REviEWED by

Simon Chadwick

REviEWED by

Simon Chadwick

REviEWED by

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

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About HubSpot

HubSpot is a comprehensive CRM and marketing platform that helps businesses grow by managing customer relationships, automating marketing campaigns, and tracking sales performance. The platform offers tools for email marketing, lead generation, customer service, and business analytics across multiple subscription tiers.

Why people cancel HubSpot

Prices increased or features changed
Found a more affordable CRM solution
Only needed it for a specific project
Business downsized or changed needs
Too complex for current requirements

Why people cancel HubSpot

Prices increased or features changed
Found a more affordable CRM solution
Only needed it for a specific project
Business downsized or changed needs
Too complex for current requirements

Why people cancel HubSpot

Prices increased or features changed
Found a more affordable CRM solution
Only needed it for a specific project
Business downsized or changed needs
Too complex for current requirements

It's never just one subscription

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It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Join The Waitlist

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Join The Waitlist

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