How to Cancel Wix (2026 guide)
Cancelling Wix depends on how you're being billed and which plan you have. This guide covers cancellation through your Wix account, payment processors, and what happens to your site after cancellation.
Software
Productivity
Business
Cancellation Summary
Cancel Online
Yes
Main Cancel methods
Website
PayPal
Phone
Time to Cancel
5 mins
Instant for most plans
Where to Cancel
Account Settings
Premium Plans section
Most Wix users can cancel directly through their account settings. However, if you're billed through PayPal or purchased through a partner, you may need to cancel through the original payment method instead.
Cancel Your Wix Subscription
These steps work for most Wix premium plans. If you're billed through PayPal or a third party, see the alternative methods below.
01
Log in to your Wix account
Go to wix.com and sign in with your email and password. Make sure you're logged into the account that has the premium subscription.
02
Open your Premium Plans
Click on Upgrade in the top menu, then select Premium Plans. This will show all your current subscriptions and billing information.
03
Find your active subscription
Look for your current plan under My Premium Plans. You'll see details about your subscription type, renewal date, and payment method.
04
Cancel the subscription
Click Cancel Plan next to your active subscription. Wix will ask why you're cancelling and may offer alternatives or discounts.
05
Confirm cancellation
Review the cancellation details and click Cancel Subscription to confirm. You'll receive an email confirmation and can still use premium features until your billing period ends.
Wix cancellation tips
A few things that might affect your Wix cancellation process.
Before you cancel, keep this in mind
These details can save you from issues later.
More ways to cancel
If you can't cancel through your Wix account, you may need to go through your payment provider. This depends on how you're being billed.
Other options to consider
If cost is the issue, you might be able to downgrade or adjust your plan instead of cancelling completely.
Wix Cancellation FAQ
Answers to frequently asked Wix questions.
Will I get a refund if I cancel Wix?
What happens to my website after I cancel Wix?
Can I cancel Wix online?
Why can't I find the cancel button in my Wix account?
Does deleting my Wix website cancel my subscription?
Can I cancel Wix from my phone?
How do I check if my Wix subscription is fully cancelled?
Cancel Similar Software Subscriptions
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How to Cancel Shopify
Complete guide to cancelling your Shopify store subscription and preserving your data.
About Wix
Wix is a website building platform that allows users to create professional websites using drag-and-drop tools. The service offers hosting, templates, e-commerce features, and various premium plans with additional storage and functionality.
Why people cancel Wix
Found a cheaper website builder
Website project is complete
Switching to WordPress or custom solution
No longer need the website
Premium features too expensive
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