Cancelling Squarespace involves more than just ending your subscription — you'll need to consider what happens to your website, domain, and any connected services. This guide covers the full cancellation process and your options.
Squarespace plans include both website hosting and often domain registration. When you cancel, your site goes offline but registered domains remain active. Consider transferring domains before cancelling if you want to keep them.
Here's how to cancel Squarespace directly through your account. Make sure to handle domains and backups before cancelling.
Go to squarespace.com and sign in with your account credentials. Navigate to the main dashboard where you can see all your websites.
Click on your profile icon in the top right corner, then select Billing & Account from the dropdown menu.
In the Billing section, locate the website subscription you want to cancel. Click on Cancel Subscription next to the relevant plan.
Squarespace will ask why you're cancelling and may offer alternatives. Complete the survey and confirm your cancellation decision.
You'll receive an email confirmation of your cancellation. Your site remains active until your current billing period ends.
Squarespace subscriptions affect multiple services. These tips cover important details about domains and data.
These details can affect your cancellation timing and what happens to your website.
Squarespace bills annually or monthly. Your site stays live until the end of your current billing period, so you won't get a partial refund.
If you want to keep your domain, either transfer it to another registrar or let it auto-renew through Squarespace. Domain transfers take 5-7 days.
Once your plan expires, you can't access your site content. Export pages, blog posts, images, and any custom code before cancelling.
If you're cancelling due to cost or features, these alternatives might work better than ending your subscription completely.
If you can't cancel through your Squarespace account, you may need to contact support directly for assistance.
You can email Squarespace support to request cancellation if you can't access your account.
customercare@squarespace.com
If you can't find the cancel option or need help with domains, Squarespace support can assist with cancellation.
Common questions about cancelling Squarespace and what to expect.
Step-by-step guides for other website and software services.
See all cancellation guides