There are a few different ways to cancel Talkspace, and the right one depends on how you signed up. This guide covers cancellation through the Talkspace website, app stores, and third-party billing.
Talkspace subscriptions are typically billed directly through their platform, but some users sign up through app stores or employer benefits programs. If you don't see a cancel option in your Talkspace account, check how you're being billed.
Follow these steps to cancel your Talkspace subscription. The process may vary slightly depending on your plan or how you signed up.
Visit talkspace.com and sign in using your email and password. Make sure you're logged into the account with the active subscription.
Click on your profile picture in the top right corner, then select Account Settings from the dropdown menu.
In your account settings, look for the Billing or Subscription section. This is where you'll manage your payment and cancellation options.
Click Cancel Subscription or End Membership. You may need to complete a brief survey about your experience before proceeding.
Review the cancellation details and confirm. You should receive an email confirmation, and your access will continue until your current billing period ends.
Talkspace subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Make sure Talkspace is billing you directly. If you signed up through your employer, insurance, or an app store, you'll need to cancel through them instead.
After cancelling, you can still message your therapist and access sessions until your current billing period expires. You won't lose access immediately.
Removing the Talkspace app from your phone doesn't cancel your subscription. You need to cancel through your account settings or the app store if that's how you subscribed.
If cost or scheduling is the issue, you might be able to pause or switch plans instead of cancelling completely.
If you can't cancel through your Talkspace account, you may need to go through app stores or phone support. The right option depends on how you're being billed.
iPhone users who subscribed through the App Store need to cancel via their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to Talkspace through the Google Play Store on Android, cancel through your Google account subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkCall Talkspace customer support for help cancelling your subscription or if you can't access your online account.
1-888-489-4332
You can contact Talkspace customer support by email to request cancellation assistance.
support@talkspace.com
Talkspace offers live chat support for billing and cancellation questions if you need help with your account.
Common questions about cancelling Talkspace and what to expect.
Step-by-step guides for other health and wellness services.
