How to Cancel Surfshark (2026 guide)
Cancelling Surfshark isn't always straightforward — it depends on how you're being billed. This guide walks through every method.
Security
Security
Security
Privacy
Privacy
Privacy
Consumer
Consumer
Consumer
Quick Cancellation Overview
Cancel Online
Depends
Main Cancel methods
Website
Mobile App
App Store
Google Play
Live Chat
Time to Cancel
2-5 mins
Instant for direct billing
Where to Cancel
Account Settings
Billing section
Surfshark often has long-term commitments with auto-renewal, even on discounted plans. If you signed up through an app store or third-party reseller, you won't see a cancel option in your Surfshark account — you'll need to cancel through the original provider instead.
Bulk cancel in minutes
Upload a statement. We find the subs. You cancel them all in one go.
Bulk cancel in minutes
Upload a statement. We find the subs. You cancel them all in one go.
Bulk cancel in minutes
Upload a statement. We find the subs. You cancel them all in one go.
Cancel Surfshark: Step-by-Step Instructions
Follow these steps to cancel your Surfshark subscription. The process may vary slightly depending on your plan or how you signed up.
Cancel Surfshark: Step-by-Step Instructions
Follow these steps to cancel your Surfshark subscription. The process may vary slightly depending on your plan or how you signed up.
Cancel Surfshark: Step-by-Step Instructions
Follow these steps to cancel your Surfshark subscription. The process may vary slightly depending on your plan or how you signed up.
01
01
01
Log in to Surfshark account
Visit the Surfshark website and click Log in. Enter your email and password to access your account dashboard.
02
02
02
Navigate to billing settings
Once logged in, go to My account and select Billing from the menu to view your subscription details.
03
03
03
Find cancellation option
In the billing section, look for Cancel subscription or Turn off auto-renewal. Click this option to begin the cancellation process.
04
04
04
Confirm cancellation
Surfshark may offer retention deals or ask for feedback. Complete any required steps and confirm your cancellation request.
05
05
05
Verify confirmation
You should receive a cancellation confirmation email. Your VPN access continues until the end of your current billing period.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
Surfshark-specific things to know
Surfshark subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Surfshark-specific things to know
Surfshark subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Surfshark-specific things to know
Surfshark subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Long-term plans auto-renew
Even 2-year discounted plans automatically renew at regular monthly rates unless you cancel before the renewal date.
30-day money-back guarantee
App store billing is separate
Long-term plans auto-renew
Even 2-year discounted plans automatically renew at regular monthly rates unless you cancel before the renewal date.
30-day money-back guarantee
App store billing is separate
Long-term plans auto-renew
Even 2-year discounted plans automatically renew at regular monthly rates unless you cancel before the renewal date.
30-day money-back guarantee
App store billing is separate
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check who's charging you
Look at your credit card or bank statement to confirm whether Surfshark is billing you directly, or if charges come from Apple, Google, or another reseller.
2. VPN access continues until period ends
3. Deleting the app doesn't cancel
1. Check who's charging you
Look at your credit card or bank statement to confirm whether Surfshark is billing you directly, or if charges come from Apple, Google, or another reseller.
2. VPN access continues until period ends
3. Deleting the app doesn't cancel
1. Check who's charging you
Look at your credit card or bank statement to confirm whether Surfshark is billing you directly, or if charges come from Apple, Google, or another reseller.
2. VPN access continues until period ends
3. Deleting the app doesn't cancel
Alternative ways to cancel Surfshark
If you can't cancel through your Surfshark account, you may need to go through app stores or live chat. The right option depends on how you're being billed.
Alternative ways to cancel Surfshark
If you can't cancel through your Surfshark account, you may need to go through app stores or live chat. The right option depends on how you're being billed.
Alternative ways to cancel Surfshark
If you can't cancel through your Surfshark account, you may need to go through app stores or live chat. The right option depends on how you're being billed.
Google Play Store
If you subscribed through the Android app, cancel through Google Play subscriptions instead of your Surfshark account.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed through the Android app, cancel through Google Play subscriptions instead of your Surfshark account.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Live Chat Cancel
Surfshark offers 24/7 live chat support for cancellation assistance and can process cancellation requests directly.
Visit the Surfshark website and click the chat icon
Tell the agent you want to cancel your subscription
Provide your account email when requested
Confirm the cancellation request
Live Chat Cancel
Surfshark offers 24/7 live chat support for cancellation assistance and can process cancellation requests directly.
Visit the Surfshark website and click the chat icon
Tell the agent you want to cancel your subscription
Provide your account email when requested
Confirm the cancellation request
Apple App Store
iOS users who subscribed through the app need to cancel through iPhone Settings > Subscriptions, not the Surfshark website.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
iOS users who subscribed through the app need to cancel through iPhone Settings > Subscriptions, not the Surfshark website.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Email Support For Cancellation
You can request cancellation by emailing Surfshark support, though live chat is typically faster.
support@surfshark.com
Email Support For Cancellation
You can request cancellation by emailing Surfshark support, though live chat is typically faster.
support@surfshark.com
Google Play Store
If you subscribed through the Android app, cancel through Google Play subscriptions instead of your Surfshark account.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
iOS users who subscribed through the app need to cancel through iPhone Settings > Subscriptions, not the Surfshark website.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Live Chat Cancel
Surfshark offers 24/7 live chat support for cancellation assistance and can process cancellation requests directly.
Visit the Surfshark website and click the chat icon
Tell the agent you want to cancel your subscription
Provide your account email when requested
Confirm the cancellation request
Email Support For Cancellation
You can request cancellation by emailing Surfshark support, though live chat is typically faster.
support@surfshark.com
Consider these alternatives
If cost is the issue, you might be able to pause or find a better plan instead of cancelling completely.
Consider these alternatives
If cost is the issue, you might be able to pause or find a better plan instead of cancelling completely.
Consider these alternatives
If cost is the issue, you might be able to pause or find a better plan instead of cancelling completely.
Pause your Surfshark subscription
Surfshark allows you to pause your subscription for up to 12 months. This freezes billing while preserving your account settings and remaining subscription time.
Switch to a different plan
Surfshark offers different billing cycles that might save money compared to cancelling.
Surfshark Starter - Basic VPN features
Surfshark One - VPN plus antivirus
Surfshark One+ - All features included
Switch Your Billing Cycle
Annual and 2-year plans offer significant savings compared to monthly billing
Up to 82% savings with 2-year plans
Negotiate A Discount On Your Bill
Surfshark customer support sometimes offers discounted rates or extended trials to retain cancelling customers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Pause your Surfshark subscription
Surfshark allows you to pause your subscription for up to 12 months. This freezes billing while preserving your account settings and remaining subscription time.
Switch to a different plan
Surfshark offers different billing cycles that might save money compared to cancelling.
Surfshark Starter - Basic VPN features
Surfshark One - VPN plus antivirus
Surfshark One+ - All features included
Switch Your Billing Cycle
Annual and 2-year plans offer significant savings compared to monthly billing
Up to 82% savings with 2-year plans
Negotiate A Discount On Your Bill
Surfshark customer support sometimes offers discounted rates or extended trials to retain cancelling customers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Pause your Surfshark subscription
Surfshark allows you to pause your subscription for up to 12 months. This freezes billing while preserving your account settings and remaining subscription time.
Switch to a different plan
Surfshark offers different billing cycles that might save money compared to cancelling.
Surfshark Starter - Basic VPN features
Surfshark One - VPN plus antivirus
Surfshark One+ - All features included
Switch Your Billing Cycle
Annual and 2-year plans offer significant savings compared to monthly billing
Up to 82% savings with 2-year plans
Negotiate A Discount On Your Bill
Surfshark customer support sometimes offers discounted rates or extended trials to retain cancelling customers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Frequently Asked Questions About Cancelling Surfshark
Common questions about cancelling Surfshark and what to expect.
Frequently Asked Questions About Cancelling Surfshark
Common questions about cancelling Surfshark and what to expect.
Frequently Asked Questions About Cancelling Surfshark
Common questions about cancelling Surfshark and what to expect.
Will I get a refund if I cancel Surfshark?
Will I get a refund if I cancel Surfshark?
Will I get a refund if I cancel Surfshark?
Can I cancel Surfshark online?
Can I cancel Surfshark online?
Can I cancel Surfshark online?
What happens after I cancel Surfshark?
What happens after I cancel Surfshark?
What happens after I cancel Surfshark?
Why can't I find the cancel button?
Why can't I find the cancel button?
Why can't I find the cancel button?
Does deleting the Surfshark app cancel my subscription?
Does deleting the Surfshark app cancel my subscription?
Does deleting the Surfshark app cancel my subscription?
Can I pause my Surfshark subscription instead of cancelling?
Can I pause my Surfshark subscription instead of cancelling?
Can I pause my Surfshark subscription instead of cancelling?
How do I check if my Surfshark subscription is fully cancelled?
How do I check if my Surfshark subscription is fully cancelled?
How do I check if my Surfshark subscription is fully cancelled?
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Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Surfshark
Surfshark is a VPN service that encrypts internet connections and masks IP addresses for online privacy and security. The service offers unlimited simultaneous device connections, ad blocking, and access to servers in over 100 countries worldwide.
Why people cancel Surfshark
Prices increased after promotional period
Connection speeds slower than expected
Found a better or cheaper VPN
Only needed it temporarily
Not using it enough anymore
Why people cancel Surfshark
Prices increased after promotional period
Connection speeds slower than expected
Found a better or cheaper VPN
Only needed it temporarily
Not using it enough anymore
Why people cancel Surfshark
Prices increased after promotional period
Connection speeds slower than expected
Found a better or cheaper VPN
Only needed it temporarily
Not using it enough anymore
It's never just one subscription
They stack up quietly. See everything you're paying for in one place.
It's never just one subscription
They stack up quietly. See everything you're paying for in one place.
It's never just one subscription
They stack up quietly. See everything you're paying for in one place.
Use Orbit to track smarter, save more, and make your money work for you.
Use Orbit to track smarter, save more, and make your money work for you.
Use Orbit to track smarter, save more, and make your money work for you.