Cancelling Surfshark isn't always straightforward — it depends on how you're being billed. This guide walks through every method.
Surfshark often has long-term commitments with auto-renewal, even on discounted plans. If you signed up through an app store or third-party reseller, you won't see a cancel option in your Surfshark account — you'll need to cancel through the original provider instead.
Follow these steps to cancel your Surfshark subscription. The process may vary slightly depending on your plan or how you signed up.
Visit the Surfshark website and click Log in. Enter your email and password to access your account dashboard.
Once logged in, go to My account and select Billing from the menu to view your subscription details.
In the billing section, look for Cancel subscription or Turn off auto-renewal. Click this option to begin the cancellation process.
Surfshark may offer retention deals or ask for feedback. Complete any required steps and confirm your cancellation request.
You should receive a cancellation confirmation email. Your VPN access continues until the end of your current billing period.
Surfshark subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Look at your credit card or bank statement to confirm whether Surfshark is billing you directly, or if charges come from Apple, Google, or another reseller.
After canceling, you'll retain full Surfshark access until your current billing period expires. There's no immediate service cutoff.
Removing the Surfshark app from your devices won't cancel your subscription. You must cancel through your account or the billing provider.
If cost is the issue, you might be able to pause or find a better plan instead of cancelling completely.
If you can't cancel through your Surfshark account, you may need to go through app stores or live chat. The right option depends on how you're being billed.
iOS users who subscribed through the app need to cancel through iPhone Settings > Subscriptions, not the Surfshark website.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android app, cancel through Google Play subscriptions instead of your Surfshark account.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can request cancellation by emailing Surfshark support, though live chat is typically faster.
support@surfshark.com
Surfshark offers 24/7 live chat support for cancellation assistance and can process cancellation requests directly.
Common questions about cancelling Surfshark and what to expect.
Step-by-step guides for other security services.
