Cancelling NordVPN depends on how you originally subscribed. The process differs for direct billing, app store purchases, and third-party resellers. This guide covers all cancellation methods to help you end your subscription properly.
Most NordVPN users are billed directly and can cancel from their account dashboard. However, if you subscribed through an app store or received NordVPN through a bundle deal, you'll need to cancel through the original provider instead.
Follow these steps to cancel your NordVPN subscription directly. If you're billed through an app store, see the alternative methods section below.
Go to the NordVPN website and click Log In at the top right. Enter your email and password to access your account dashboard.
Once logged in, click on your profile icon and select Billing from the dropdown menu. This takes you to your subscription management page.
Look for your current NordVPN plan under Active Subscriptions. Click the Manage button next to your subscription to view options.
Click Cancel Subscription or Turn off Auto-Renewal. NordVPN may show you a retention offer or ask for feedback about why you're cancelling.
Complete the cancellation process and look for a confirmation message on screen. You should also receive a cancellation confirmation email within a few minutes.
NordVPN subscriptions work differently depending on your plan length and payment method. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Look at your credit card or bank statement to see if NordVPN, Apple, Google, or another company is charging you. You need to cancel through whoever is actually billing you.
Removing the NordVPN app from your device doesn't end your subscription. You'll continue being charged until you properly cancel through your account or app store.
If you're within 30 days of purchase, you might be eligible for a refund. Contact support instead of just cancelling to explore refund options.
If you're cancelling due to cost or limited usage, you might be able to downgrade or adjust billing instead of cancelling completely.
If you can't cancel through your NordVPN account, you may need to go through app stores or support. The right option depends on how you're being billed.
Use this method if you subscribed through the iOS app and see Apple charges on your statement.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel here if you signed up for NordVPN through the Android app and are billed by Google Play.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can email NordVPN support to request cancellation if you can't access your account dashboard.
support@nordvpn.com
NordVPN offers live chat support for cancellation assistance, especially if you're having trouble with your account.
Common questions about cancelling NordVPN and what to expect.
Step-by-step guides for other software services.
See all cancellation guides