Cancel Roman: 2026 Step-by-Step Guide

Cancelling Roman depends on how you signed up and which services you're using. This guide covers cancellation through the Roman website, app stores, and alternative billing methods.

Health

Telehealth

Consumer

Roman Cancellation at a Glance

Cancel Online

Yes

Main Cancel methods

Website

Mobile App

Phone

Email

Time to Cancel

5-10 mins

Longer if retention survey

Where to Cancel

Account Settings

Under subscription management

Roman often requires you to speak with a provider before canceling certain treatments. Some subscriptions can be paused instead of fully cancelled, which may be presented as the primary option during the cancellation flow.

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

How to Cancel Roman Online

Follow these steps to cancel your Roman subscription. You may be asked to complete a brief survey about your experience.

01

Log in to your Roman account

Visit getroman.com and click Sign In in the top right corner. Enter your email and password to access your account dashboard.

02

Navigate to account settings

Click on your profile icon or name in the top right corner, then select Account Settings from the dropdown menu.

03

Find subscription management

Look for Subscription or Billing in the left sidebar menu. Click on it to view your active subscriptions and treatment plans.

04

Cancel your subscription

Find the subscription you want to cancel and click Cancel Subscription or Manage Plan. You may be offered pause options first.

05

Confirm cancellation

Complete any required survey questions and confirm your cancellation. You should receive an email confirmation within a few minutes.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Roman-specific things to know

Roman subscriptions can vary by treatment type and may require provider consultation. These tips cover common situations.

Some treatments require provider approval

Certain ongoing treatments may need a brief consultation with your Roman provider before cancellation is finalized.

Pause option often presented first
Refill timing affects cancellation

Some treatments require provider approval

Certain ongoing treatments may need a brief consultation with your Roman provider before cancellation is finalized.

Pause option often presented first
Refill timing affects cancellation

Important: Read before cancelling

These details can affect your cancellation timing or whether it goes through properly.

1. Check your billing cycle

Roman typically bills monthly on the date you first subscribed. Cancel before this date to avoid the next month's charge.

2. You keep access until period ends
3. Deleting the app doesn't cancel

1. Check your billing cycle

Roman typically bills monthly on the date you first subscribed. Cancel before this date to avoid the next month's charge.

2. You keep access until period ends
3. Deleting the app doesn't cancel

Alternative ways to cancel Roman

If you can't cancel through your Roman account, you may need to contact them directly or go through your app store billing.

Google Play Store

If you subscribed through the Android app, you'll need to cancel through Google Play Store subscriptions.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Email Support For Cancellation

You can request cancellation by emailing Roman's support team if you can't access your account online.

support@getroman.com

Apple App Store

iPhone users who subscribed through the Roman app must cancel through their Apple ID subscription settings.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Phone Cancel

Roman provides phone support for subscription cancellations if you prefer to speak with someone directly.

1-800-555-ROMAN

Google Play Store

If you subscribed through the Android app, you'll need to cancel through Google Play Store subscriptions.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Apple App Store

iPhone users who subscribed through the Roman app must cancel through their Apple ID subscription settings.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Email Support For Cancellation

You can request cancellation by emailing Roman's support team if you can't access your account online.

support@getroman.com

Phone Cancel

Roman provides phone support for subscription cancellations if you prefer to speak with someone directly.

1-800-555-ROMAN

Other options to consider

If cost or frequency is the issue, you might be able to pause or adjust your plan instead of cancelling completely.

Pause your Roman subscription

Roman offers a pause feature that temporarily stops shipments and billing for 1-3 months. This keeps your treatment plan active for when you're ready to resume.

Switch to a different plan

Roman offers different treatment frequencies and medication strengths that may better fit your needs and budget.

  • Monthly supply vs. 3-month supply

  • Different medication dosages

  • Generic vs. brand name options

Switch Your Billing Cycle

Roman offers 3-month supply options that typically cost less per month than monthly shipments.

Save up to 20% with quarterly orders

Negotiate A Discount On Your Bill

Roman customer service may offer discounts or payment plans if you mention canceling due to cost concerns.

Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.

Pause your Roman subscription

Roman offers a pause feature that temporarily stops shipments and billing for 1-3 months. This keeps your treatment plan active for when you're ready to resume.

Switch to a different plan

Roman offers different treatment frequencies and medication strengths that may better fit your needs and budget.

  • Monthly supply vs. 3-month supply

  • Different medication dosages

  • Generic vs. brand name options

Switch Your Billing Cycle

Roman offers 3-month supply options that typically cost less per month than monthly shipments.

Save up to 20% with quarterly orders

Negotiate A Discount On Your Bill

Roman customer service may offer discounts or payment plans if you mention canceling due to cost concerns.

Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Common Roman Cancellation Questions

Quick answers to frequently asked Roman questions.

Will I get a refund if I cancel Roman?

Can I cancel Roman online?

What happens to my medication after I cancel?

Why can't I find the cancel button?

Does deleting the Roman app cancel my subscription?

Can I cancel Roman without calling?

How do I check if my Roman subscription is cancelled?

Cancel Similar Health Subscriptions

Step-by-step guides for other telehealth services.

nurx.com

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Cancel your Nurx birth control or skincare subscription online through your account settings.

keeps.com

How to Cancel Keeps

End your Keeps hair loss treatment subscription and learn about refund policies.

getroman.com

About Roman

Roman is a digital health platform that provides online consultations and prescription treatments for men's health conditions including erectile dysfunction, hair loss, and premature ejaculation. The service connects users with licensed healthcare providers for personalized treatment plans.

Why people cancel Roman

  • Treatment not working as expected

  • Subscription costs too high

  • Found cheaper alternatives elsewhere

  • No longer need the treatment

  • Switching to in-person doctor visits

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.