Cancelling Peloton depends on whether you have equipment or just the app subscription. This guide covers cancellation through your Peloton account, app stores, and what to do with your bike or tread after cancelling.
Peloton has two types of memberships: All-Access (for bike/tread owners) and Digital (app-only). The cancellation process is the same, but your access level changes differently. All-Access members keep basic bike features while Digital members lose everything.
Follow these steps to cancel your Peloton membership. The process is the same whether you have All-Access or Digital membership.
Go to onepeloton.com and sign in with your email and password. You can also use the Peloton app on your phone or tablet.
Click on your profile icon in the top right corner, then select My Account from the dropdown menu.
In your account dashboard, find and click on My Subscription or Manage Subscription in the left sidebar.
Scroll down to find the Cancel Membership option. Click it and follow the prompts to confirm your cancellation.
Peloton may ask why you're cancelling. Complete any required steps and look for email confirmation that your membership is cancelled.
Peloton memberships work differently depending on whether you own equipment. These details can affect your cancellation.
These details can affect your cancellation timing or what happens to your access.
Peloton bills monthly or annually. Your access continues until the end of your current billing period, so timing your cancellation won't save you money mid-cycle.
If you're temporarily not using Peloton, you might be able to pause your membership for up to 3 months rather than cancelling completely.
While you can't download classes permanently, you might want to note your favorite instructors and class types to find similar content elsewhere.
If cost is the main issue, you might be able to pause your membership or switch to Digital-only instead of cancelling.
If you subscribed through an app store, you'll need to cancel through that platform instead of your Peloton account.
If you subscribed through the App Store on iPhone or iPad, cancel your Peloton subscription through your Apple ID settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you signed up through the Google Play Store on Android, you'll need to cancel your Peloton subscription through Google Play.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkAnswers to frequently asked Peloton questions.
Step-by-step guides for other fitness services.
