There are a few different ways to cancel ClassPass, and the right one depends on how you signed up. This guide covers cancellation through the ClassPass app, website, and app stores.
ClassPass requires cancellation at least 24 hours before your next billing date to avoid being charged for the upcoming cycle. If you cancel mid-cycle, you keep access until the period ends.
Follow these steps to cancel your ClassPass subscription directly. The process works for most ClassPass users regardless of your plan type.
Launch the ClassPass app on your phone or visit classpass.com and log in to your account.
Tap your profile picture in the bottom right, then select Account Settings from the menu.
Find and tap Membership from the account settings list to view your subscription details.
Scroll down and tap Cancel Membership. You may be asked to complete a brief survey about your reason for cancelling.
Follow the prompts to confirm your cancellation. You'll receive an email confirmation and can continue using ClassPass until your current billing period ends.
ClassPass has some specific timing rules that can affect your cancellation. These tips help you avoid common issues.
These details can affect your cancellation timing and what happens to your account afterward.
You'll find your next billing date in the membership section. Cancel at least 24 hours before this date to avoid the next charge.
After cancelling, you can still book and attend classes until your current billing period expires. Your credits remain active during this time.
Any unused credits are forfeited when your membership ends. Plan to use remaining credits before your cancellation becomes effective.
If you're not using ClassPass enough or finding it too expensive, you might be able to pause or downgrade instead of cancelling completely.
If you can't cancel through your ClassPass account, you may need to go through app stores. The right option depends on how you're being billed.
Cancel through Apple if you subscribed to ClassPass using your iPhone or iPad.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel through Google Play if you signed up for ClassPass through the Android app.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkQuick answers to frequently asked ClassPass questions.
Step-by-step guides for other fitness services.