How to Cancel Loom (2026 guide)
There are a few different ways to cancel Loom, and the right one depends on how you signed up. This guide covers cancellation through the Loom website, app stores, and third-party billing.
Software
Software
Software
Productivity
Productivity
Productivity
Business
Business
Business
Quick Cancellation Overview
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
Time to Cancel
2-3 mins
Instant for direct billing
Where to Cancel
Account Settings
Billing tab
Most Loom users are billed directly through their account and can cancel from billing settings. If you signed up through the mobile app, you may need to cancel through your app store instead.
Bulk cancel in minutes
Upload a statement. We find the subs. You cancel them all in one go.
Bulk cancel in minutes
Upload a statement. We find the subs. You cancel them all in one go.
Bulk cancel in minutes
Upload a statement. We find the subs. You cancel them all in one go.
Cancel Your Loom Subscription
These steps work for most Loom users. Your exact process depends on how you originally subscribed.
Cancel Your Loom Subscription
These steps work for most Loom users. Your exact process depends on how you originally subscribed.
Cancel Your Loom Subscription
These steps work for most Loom users. Your exact process depends on how you originally subscribed.
01
01
01
Log in to Loom
Go to loom.com and sign in to your account using your email and password.
02
02
02
Open account settings
Click your profile picture in the top right corner, then select Settings from the dropdown menu.
03
03
03
Go to billing section
In the left sidebar, click on Billing to view your subscription details and payment information.
04
04
04
Cancel subscription
Scroll down and click Cancel Plan. You may be asked to provide feedback about why you're cancelling.
05
05
05
Confirm cancellation
Click Confirm to complete the cancellation. You'll receive an email confirmation and retain access until your billing period ends.
Want the faster way?
Our tool has direct cancel links for hundreds of services.
Want the faster way?
Our tool has direct cancel links for hundreds of services.
Want the faster way?
Our tool has direct cancel links for hundreds of services.
Loom-specific things to know
A few things that might affect your Loom cancellation.
Loom-specific things to know
A few things that might affect your Loom cancellation.
Loom-specific things to know
A few things that might affect your Loom cancellation.
Free plan might be enough
Loom's free plan includes 25 videos up to 5 minutes each, which covers most casual users. Check if you really need the paid features.
Videos stay accessible after cancellation
Free plan might be enough
Loom's free plan includes 25 videos up to 5 minutes each, which covers most casual users. Check if you really need the paid features.
Videos stay accessible after cancellation
Free plan might be enough
Loom's free plan includes 25 videos up to 5 minutes each, which covers most casual users. Check if you really need the paid features.
Videos stay accessible after cancellation
Before cancelling Loom
These details can affect your cancellation timing or whether it goes through properly.
Before cancelling Loom
These details can affect your cancellation timing or whether it goes through properly.
Before cancelling Loom
These details can affect your cancellation timing or whether it goes through properly.
1. Check your billing source
If you signed up through the iOS or Android app, you'll need to cancel through your app store instead of Loom's website.
2. Access continues until period ends
3. Download important videos first
1. Check your billing source
If you signed up through the iOS or Android app, you'll need to cancel through your app store instead of Loom's website.
2. Access continues until period ends
3. Download important videos first
1. Check your billing source
If you signed up through the iOS or Android app, you'll need to cancel through your app store instead of Loom's website.
2. Access continues until period ends
3. Download important videos first
Alternative ways to cancel Loom
If you can't cancel through your Loom account, you may need to go through app stores. The right option depends on how you're being billed.
Alternative ways to cancel Loom
If you can't cancel through your Loom account, you may need to go through app stores. The right option depends on how you're being billed.
Alternative ways to cancel Loom
If you can't cancel through your Loom account, you may need to go through app stores. The right option depends on how you're being billed.
Google Play Store
If you subscribed through the Android app, you'll need to cancel through Google Play Store.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed through the Android app, you'll need to cancel through Google Play Store.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Live Chat Cancel
Loom offers live chat support for paid users who need help with cancellation.
Go to loom.com and log in
Click the help icon in the bottom right
Select "Contact Support"
Choose live chat option
Live Chat Cancel
Loom offers live chat support for paid users who need help with cancellation.
Go to loom.com and log in
Click the help icon in the bottom right
Select "Contact Support"
Choose live chat option
Apple App Store
iOS users who subscribed through the app must cancel via their Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
iOS users who subscribed through the app must cancel via their Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Email Support For Cancellation
You can email Loom support to request subscription cancellation.
support@loom.com
Email Support For Cancellation
You can email Loom support to request subscription cancellation.
support@loom.com
Google Play Store
If you subscribed through the Android app, you'll need to cancel through Google Play Store.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
iOS users who subscribed through the app must cancel via their Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Live Chat Cancel
Loom offers live chat support for paid users who need help with cancellation.
Go to loom.com and log in
Click the help icon in the bottom right
Select "Contact Support"
Choose live chat option
Email Support For Cancellation
You can email Loom support to request subscription cancellation.
support@loom.com
Other options to consider
If cost is the issue, you might be able to downgrade or switch billing cycles instead of cancelling completely.
Other options to consider
If cost is the issue, you might be able to downgrade or switch billing cycles instead of cancelling completely.
Other options to consider
If cost is the issue, you might be able to downgrade or switch billing cycles instead of cancelling completely.
Downgrade your Loom plan
Loom offers different tiers based on video limits and features. You might find a cheaper plan that still meets your needs.
Starter ($8/month) - Unlimited 5-minute videos
Business ($12/month) - Unlimited videos, custom branding
Enterprise ($24/month) - Advanced admin controls
Switch Your Billing Cycle
Loom offers both monthly and annual billing options with savings on annual plans.
Save 25% with annual billing
Downgrade your Loom plan
Loom offers different tiers based on video limits and features. You might find a cheaper plan that still meets your needs.
Starter ($8/month) - Unlimited 5-minute videos
Business ($12/month) - Unlimited videos, custom branding
Enterprise ($24/month) - Advanced admin controls
Switch Your Billing Cycle
Loom offers both monthly and annual billing options with savings on annual plans.
Save 25% with annual billing
Downgrade your Loom plan
Loom offers different tiers based on video limits and features. You might find a cheaper plan that still meets your needs.
Starter ($8/month) - Unlimited 5-minute videos
Business ($12/month) - Unlimited videos, custom branding
Enterprise ($24/month) - Advanced admin controls
Switch Your Billing Cycle
Loom offers both monthly and annual billing options with savings on annual plans.
Save 25% with annual billing
Want to cancel more than just Loom?
Our complete guide walks you through cutting unused subscriptions.
Want to cancel more than just Loom?
Our complete guide walks you through cutting unused subscriptions.
Want to cancel more than just Loom?
Our complete guide walks you through cutting unused subscriptions.
Loom Cancellation FAQ
Common questions about cancelling Loom and what to expect.
Loom Cancellation FAQ
Common questions about cancelling Loom and what to expect.
Loom Cancellation FAQ
Common questions about cancelling Loom and what to expect.
Will I get a refund if I cancel Loom?
Will I get a refund if I cancel Loom?
Will I get a refund if I cancel Loom?
Can I cancel Loom online?
Can I cancel Loom online?
Can I cancel Loom online?
What happens to my videos after I cancel Loom?
What happens to my videos after I cancel Loom?
What happens to my videos after I cancel Loom?
Why can't I find the cancel button in Loom?
Why can't I find the cancel button in Loom?
Why can't I find the cancel button in Loom?
Can I cancel Loom from my phone?
Can I cancel Loom from my phone?
Can I cancel Loom from my phone?
Does deleting the Loom app cancel my subscription?
Does deleting the Loom app cancel my subscription?
Does deleting the Loom app cancel my subscription?
How do I check if my Loom subscription is fully cancelled?
How do I check if my Loom subscription is fully cancelled?
How do I check if my Loom subscription is fully cancelled?
More Software Cancellation Guides
Step-by-step guides for other productivity services.
More Software Cancellation Guides
Step-by-step guides for other productivity services.
More Software Cancellation Guides
Step-by-step guides for other productivity services.
How to Cancel Notion
Complete guide to cancelling your Notion subscription and what happens to your workspaces.
How to Cancel Canva
Step-by-step instructions for cancelling Canva Pro and keeping your designs.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Loom
Loom is a video messaging platform that allows users to quickly record and share screen recordings, webcam videos, and audio messages. The service offers both free and paid plans for individuals and teams to communicate more effectively through asynchronous video.
Why people cancel Loom
Free plan covers their needs
Found a cheaper alternative
Only needed it for a project
Not using video messaging regularly
Team switched to different tool
Why people cancel Loom
Free plan covers their needs
Found a cheaper alternative
Only needed it for a project
Not using video messaging regularly
Team switched to different tool
Why people cancel Loom
Free plan covers their needs
Found a cheaper alternative
Only needed it for a project
Not using video messaging regularly
Team switched to different tool
The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.
The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.
The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.
Use Orbit to track smarter, save more, and make your money work for you.
Use Orbit to track smarter, save more, and make your money work for you.
Use Orbit to track smarter, save more, and make your money work for you.