How to Cancel Your Google Workspace Subscription
Cancelling Google Workspace requires admin access and involves several billing considerations. The process varies depending on your plan type and whether you're using third-party billing. This guide covers all cancellation methods.
Software
Software
Software
Productivity
Productivity
Productivity
Business
Business
Business
Google Workspace Cancellation at a Glance
Cancel Online
Yes
Main Cancel methods
Admin Console
Reseller Portal
Google Support
Time to Cancel
5-10 mins
Admin access required
Where to Cancel
Admin Console
Billing section
Google Workspace requires super admin permissions to cancel, and many organizations purchase through resellers rather than directly. If you don't see billing options in your admin console, you're likely on a reseller plan that must be cancelled through them.
Time for a subscription cleanout?
Search or upload a statement. Cancel everything you don't need in minutes.
Time for a subscription cleanout?
Search or upload a statement. Cancel everything you don't need in minutes.
Time for a subscription cleanout?
Search or upload a statement. Cancel everything you don't need in minutes.
Cancel Google Workspace: Step-by-Step Instructions
These steps work for direct Google Workspace subscriptions. If your organization uses a reseller, you'll need to contact them instead.
Cancel Google Workspace: Step-by-Step Instructions
These steps work for direct Google Workspace subscriptions. If your organization uses a reseller, you'll need to contact them instead.
Cancel Google Workspace: Step-by-Step Instructions
These steps work for direct Google Workspace subscriptions. If your organization uses a reseller, you'll need to contact them instead.
01
01
01
Sign in to admin console
Go to admin.google.com and sign in with your super admin account. Regular user accounts won't have access to billing settings.
02
02
02
Access billing settings
In the admin console, click Billing in the left sidebar. If you don't see this option, your subscription is managed by a reseller.
03
03
03
Select your subscription
Click on the subscription you want to cancel. You'll see options like Google Workspace Business Starter or Enterprise.
04
04
04
Cancel subscription
Click Cancel subscription and confirm your choice. Google will ask for feedback about why you're cancelling.
05
05
05
Confirm cancellation timing
Your cancellation will take effect at the end of your current billing period. You'll receive an email confirmation with the exact date.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Google Workspace cancellation tips
Google Workspace has specific admin requirements and billing quirks that can affect your cancellation.
Google Workspace cancellation tips
Google Workspace has specific admin requirements and billing quirks that can affect your cancellation.
Google Workspace cancellation tips
Google Workspace has specific admin requirements and billing quirks that can affect your cancellation.
Only super admins can cancel
Regular users don't have billing permissions. You need super admin access or must ask someone with those permissions to cancel for you.
Reseller plans cancel differently
Data export recommended first
Annual plans may have fees
Only super admins can cancel
Regular users don't have billing permissions. You need super admin access or must ask someone with those permissions to cancel for you.
Reseller plans cancel differently
Data export recommended first
Annual plans may have fees
Only super admins can cancel
Regular users don't have billing permissions. You need super admin access or must ask someone with those permissions to cancel for you.
Reseller plans cancel differently
Data export recommended first
Annual plans may have fees
Important: Read before cancelling
These details can affect your cancellation timing and data access.
Important: Read before cancelling
These details can affect your cancellation timing and data access.
Important: Read before cancelling
These details can affect your cancellation timing and data access.
1. Check if you're billed by a reseller
Many Google Workspace subscriptions are sold through partners or resellers. If you don't see billing options in your admin console, contact your IT department or original vendor.
2. Service continues until billing period ends
3. Plan data retention policies
1. Check if you're billed by a reseller
Many Google Workspace subscriptions are sold through partners or resellers. If you don't see billing options in your admin console, contact your IT department or original vendor.
2. Service continues until billing period ends
3. Plan data retention policies
1. Check if you're billed by a reseller
Many Google Workspace subscriptions are sold through partners or resellers. If you don't see billing options in your admin console, contact your IT department or original vendor.
2. Service continues until billing period ends
3. Plan data retention policies
If you can't cancel directly
Some Google Workspace subscriptions are managed by resellers or IT departments. If you don't see billing options in your admin console, try these methods.
If you can't cancel directly
Some Google Workspace subscriptions are managed by resellers or IT departments. If you don't see billing options in your admin console, try these methods.
If you can't cancel directly
Some Google Workspace subscriptions are managed by resellers or IT departments. If you don't see billing options in your admin console, try these methods.
Reseller & Third-Party Billing
Many businesses purchase Google Workspace through authorized resellers rather than directly from Google.
Check your bank or credit card statement to see who charged you.
Contact your original vendor or IT department
Check invoices for reseller company name
Look for third-party billing notifications
Reseller & Third-Party Billing
Many businesses purchase Google Workspace through authorized resellers rather than directly from Google.
Check your bank or credit card statement to see who charged you.
Contact your original vendor or IT department
Check invoices for reseller company name
Look for third-party billing notifications
Phone Cancel
Google Workspace phone support is available for billing and subscription issues.
Contact through Google Admin console support
Phone Cancel
Google Workspace phone support is available for billing and subscription issues.
Contact through Google Admin console support
Live Chat Cancel
Google Support can help with cancellation issues, especially for billing problems or reseller subscriptions.
Visit support.google.com/a/
Sign in with your admin account
Click Contact Us
Select Billing as your issue
Live Chat Cancel
Google Support can help with cancellation issues, especially for billing problems or reseller subscriptions.
Visit support.google.com/a/
Sign in with your admin account
Click Contact Us
Select Billing as your issue
Reseller & Third-Party Billing
Many businesses purchase Google Workspace through authorized resellers rather than directly from Google.
Check your bank or credit card statement to see who charged you.
Contact your original vendor or IT department
Check invoices for reseller company name
Look for third-party billing notifications
Live Chat Cancel
Google Support can help with cancellation issues, especially for billing problems or reseller subscriptions.
Visit support.google.com/a/
Sign in with your admin account
Click Contact Us
Select Billing as your issue
Phone Cancel
Google Workspace phone support is available for billing and subscription issues.
Contact through Google Admin console support
Consider these alternatives
If cost is the issue, Google Workspace offers different pricing tiers and billing options that might work better.
Consider these alternatives
If cost is the issue, Google Workspace offers different pricing tiers and billing options that might work better.
Consider these alternatives
If cost is the issue, Google Workspace offers different pricing tiers and billing options that might work better.
Downgrade your Google Workspace plan
Google Workspace offers multiple tiers with different feature sets and pricing. You might be able to switch to a cheaper plan that still meets your needs.
Business Starter - Basic email and storage
Business Standard - Enhanced storage and video meetings
Business Plus - Advanced security features
Enterprise - Full feature set for large organizations
Switch Your Billing Cycle
Annual Google Workspace plans offer significant discounts compared to monthly billing.
Save up to 20% with annual billing
Negotiate A Discount On Your Bill
Large organizations may be able to negotiate custom pricing or contract terms with Google sales representatives.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade your Google Workspace plan
Google Workspace offers multiple tiers with different feature sets and pricing. You might be able to switch to a cheaper plan that still meets your needs.
Business Starter - Basic email and storage
Business Standard - Enhanced storage and video meetings
Business Plus - Advanced security features
Enterprise - Full feature set for large organizations
Switch Your Billing Cycle
Annual Google Workspace plans offer significant discounts compared to monthly billing.
Save up to 20% with annual billing
Negotiate A Discount On Your Bill
Large organizations may be able to negotiate custom pricing or contract terms with Google sales representatives.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade your Google Workspace plan
Google Workspace offers multiple tiers with different feature sets and pricing. You might be able to switch to a cheaper plan that still meets your needs.
Business Starter - Basic email and storage
Business Standard - Enhanced storage and video meetings
Business Plus - Advanced security features
Enterprise - Full feature set for large organizations
Switch Your Billing Cycle
Annual Google Workspace plans offer significant discounts compared to monthly billing.
Save up to 20% with annual billing
Negotiate A Discount On Your Bill
Large organizations may be able to negotiate custom pricing or contract terms with Google sales representatives.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Common Google Workspace Cancellation Questions
Quick answers to frequently asked questions about cancelling Google Workspace.
Common Google Workspace Cancellation Questions
Quick answers to frequently asked questions about cancelling Google Workspace.
Common Google Workspace Cancellation Questions
Quick answers to frequently asked questions about cancelling Google Workspace.
Will I get a refund if I cancel Google Workspace?
Will I get a refund if I cancel Google Workspace?
Will I get a refund if I cancel Google Workspace?
Can I cancel Google Workspace online?
Can I cancel Google Workspace online?
Can I cancel Google Workspace online?
What happens to my data after cancelling Google Workspace?
What happens to my data after cancelling Google Workspace?
What happens to my data after cancelling Google Workspace?
Why can't I find billing settings in my admin console?
Why can't I find billing settings in my admin console?
Why can't I find billing settings in my admin console?
Can regular users cancel Google Workspace?
Can regular users cancel Google Workspace?
Can regular users cancel Google Workspace?
Does cancelling Google Workspace affect Gmail?
Does cancelling Google Workspace affect Gmail?
Does cancelling Google Workspace affect Gmail?
How long does it take to cancel Google Workspace?
How long does it take to cancel Google Workspace?
How long does it take to cancel Google Workspace?
More Business Software Cancellation Guides
Step-by-step guides for other business productivity services.
More Business Software Cancellation Guides
Step-by-step guides for other business productivity services.
More Business Software Cancellation Guides
Step-by-step guides for other business productivity services.
How to Cancel Microsoft 365
Complete guide to cancelling your Microsoft 365 business subscription and managing the transition.
How to Cancel Slack
Step-by-step instructions for cancelling Slack paid plans and managing workspace billing.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Google Workspace
Google Workspace is a collection of cloud computing, productivity and collaboration tools developed by Google. It includes Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, and Google Meet, designed for business and organizational use with advanced admin controls.
Why people cancel Google Workspace
Too expensive for small teams
Switching to Microsoft 365
Using free Google accounts instead
Company downsizing or closing
Found better collaboration tools
Why people cancel Google Workspace
Too expensive for small teams
Switching to Microsoft 365
Using free Google accounts instead
Company downsizing or closing
Found better collaboration tools
Why people cancel Google Workspace
Too expensive for small teams
Switching to Microsoft 365
Using free Google accounts instead
Company downsizing or closing
Found better collaboration tools
The average person wastes $273/month on forgotten subscriptions
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The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.
The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.
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