Cancelling GoDaddy services varies by product type — domains, hosting, email, and website builders each have different processes. This guide covers all cancellation methods and how to manage auto-renewals to avoid unexpected charges.
GoDaddy automatically renews all services unless you specifically turn off auto-renewal. Domain cancellations work differently than hosting — domains can't be truly "cancelled" until they expire, but you can prevent renewal charges.
Follow these steps to cancel most GoDaddy services. Note that domains and hosting have slightly different cancellation processes.
Visit GoDaddy.com and click Sign In in the top right corner. Enter your username and password to access your account dashboard.
Once logged in, click on your profile name in the top right, then select My Products from the dropdown menu to see all your active services.
Locate the specific product you want to cancel (hosting, email, website builder, etc.). Click the three dots or Manage button next to that service.
Look for Cancel or Turn off auto-renew options. For hosting, this might be under Billing & Renewals or Account Settings within that product's management area.
Follow the prompts to confirm your cancellation. You may be offered retention deals or asked for feedback. Your service typically remains active until the current billing period ends.
GoDaddy services have unique billing and cancellation quirks depending on the product type.
These details can help you avoid issues with your GoDaddy cancellation.
Some GoDaddy plans bundle multiple services together. Cancelling one part might affect pricing or availability of others in your package.
Back up your website files, databases, and email data before cancelling hosting or email services. GoDaddy may delete this data after cancellation.
Different services renew on different dates. Turning off auto-renewal doesn't cancel immediately — services continue until their individual expiration dates.
If cost is your main concern, these alternatives might work better than cancelling completely.
If you can't cancel through your account dashboard, these alternative contact methods are available.
Call GoDaddy customer support for immediate cancellation assistance, particularly helpful for business accounts or multiple services.
1-480-505-8877
Contact GoDaddy support via live chat for cancellation help, especially for complex accounts or bundled services.
Answers to frequently asked questions about cancelling GoDaddy services.
Step-by-step guides for other business and hosting services.
