How to Cancel Asana (2026 guide)
Cancelling Asana depends on whether you have a personal account or team subscription, and how you're being billed. This guide covers cancellation through the Asana website, app stores, and alternative billing methods.
Software
Software
Software
Productivity
Productivity
Productivity
Business
Business
Business
Asana Cancellation at a Glance
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
Time to Cancel
3-5 mins
Instant for most plans
Where to Cancel
Account Settings
Admin Console for teams
Asana team plans often include annual commitments with automatic renewals. If you're the team admin, you'll need to cancel from the Admin Console. Personal accounts can cancel directly from account settings.
Managing more than one subscription?
If you're cancelling more than just Asana, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Asana, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Asana, our cancel tool can help you cancel your subscriptions easily in one place.
Cancel Your Asana Subscription
These steps work for most Asana subscriptions. Team admins may need to use the Admin Console instead of personal account settings.
Cancel Your Asana Subscription
These steps work for most Asana subscriptions. Team admins may need to use the Admin Console instead of personal account settings.
Cancel Your Asana Subscription
These steps work for most Asana subscriptions. Team admins may need to use the Admin Console instead of personal account settings.
01
01
01
Log in to your Asana account
Go to asana.com and sign in with your email and password. Make sure you're logged in to the account that has the subscription you want to cancel.
02
02
02
Access your account settings
Click your profile picture in the top right corner, then select My Profile Settings from the dropdown menu.
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03
03
Go to billing section
In the left sidebar, click Billing. If you're a team admin, you may need to go to Admin Console instead.
04
04
04
Cancel your subscription
Find your active subscription and click Cancel Plan or Downgrade. Follow the prompts to confirm your cancellation.
05
05
05
Confirm cancellation
Review the cancellation details and confirm. You should see an on-screen confirmation and receive an email confirming your Asana subscription has been cancelled.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
Asana-specific things to know
A few things that might affect your Asana cancellation depending on your plan type.
Asana-specific things to know
A few things that might affect your Asana cancellation depending on your plan type.
Asana-specific things to know
A few things that might affect your Asana cancellation depending on your plan type.
Team admins control cancellation
Only team admins can cancel team subscriptions. Regular team members won't see cancellation options in their personal settings.
Projects stay accessible after cancellation
Annual plans may have restrictions
Team admins control cancellation
Only team admins can cancel team subscriptions. Regular team members won't see cancellation options in their personal settings.
Projects stay accessible after cancellation
Annual plans may have restrictions
Team admins control cancellation
Only team admins can cancel team subscriptions. Regular team members won't see cancellation options in their personal settings.
Projects stay accessible after cancellation
Annual plans may have restrictions
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check who controls billing
If you're on a team plan, make sure you're the admin. Regular team members can't cancel subscriptions for the whole team.
2. Access continues until period ends
3. Download important data first
1. Check who controls billing
If you're on a team plan, make sure you're the admin. Regular team members can't cancel subscriptions for the whole team.
2. Access continues until period ends
3. Download important data first
1. Check who controls billing
If you're on a team plan, make sure you're the admin. Regular team members can't cancel subscriptions for the whole team.
2. Access continues until period ends
3. Download important data first
Alternative ways to cancel Asana
If you can't cancel through your Asana account, you may need to go through app stores. The right option depends on how you're being billed.
Alternative ways to cancel Asana
If you can't cancel through your Asana account, you may need to go through app stores. The right option depends on how you're being billed.
Alternative ways to cancel Asana
If you can't cancel through your Asana account, you may need to go through app stores. The right option depends on how you're being billed.
Google Play Store
If you subscribed to Asana through the Android app, you'll need to cancel through Google Play Store subscriptions instead.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed to Asana through the Android app, you'll need to cancel through Google Play Store subscriptions instead.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Live Chat Cancel
Asana offers live chat support for paid plan users who need help with cancellation or have billing questions.
Go to asana.com/support
Click Contact Us
Select Chat and explain you want to cancel
Provide your account details when requested
Live Chat Cancel
Asana offers live chat support for paid plan users who need help with cancellation or have billing questions.
Go to asana.com/support
Click Contact Us
Select Chat and explain you want to cancel
Provide your account details when requested
Apple App Store
iOS users who subscribed through the Asana app must cancel their subscription through their Apple ID settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
iOS users who subscribed through the Asana app must cancel their subscription through their Apple ID settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Email Support For Cancellation
You can email Asana support to request cancellation if you can't access your account settings or need assistance.
support@asana.com
Email Support For Cancellation
You can email Asana support to request cancellation if you can't access your account settings or need assistance.
support@asana.com
Google Play Store
If you subscribed to Asana through the Android app, you'll need to cancel through Google Play Store subscriptions instead.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
iOS users who subscribed through the Asana app must cancel their subscription through their Apple ID settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Live Chat Cancel
Asana offers live chat support for paid plan users who need help with cancellation or have billing questions.
Go to asana.com/support
Click Contact Us
Select Chat and explain you want to cancel
Provide your account details when requested
Email Support For Cancellation
You can email Asana support to request cancellation if you can't access your account settings or need assistance.
support@asana.com
Consider these alternatives
If cost or features are your concern, these options might work better than cancelling completely.
Consider these alternatives
If cost or features are your concern, these options might work better than cancelling completely.
Consider these alternatives
If cost or features are your concern, these options might work better than cancelling completely.
Downgrade to a cheaper Asana plan
Instead of cancelling, you can downgrade to a less expensive tier or switch to the free plan while keeping your projects.
Basic (Free) - Core features for up to 15 team members
Premium ($10.99/user/month) - Timeline, advanced search, custom fields
Business ($24.99/user/month) - Portfolios, workload, advanced integrations
Switch Your Billing Cycle
Asana offers both monthly and annual billing options. Annual plans typically offer significant savings compared to monthly payments.
Save up to 20% with annual billing
Negotiate A Discount On Your Bill
Large teams sometimes receive custom pricing or extended trials. Contact Asana sales if you're considering cancelling due to cost.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade to a cheaper Asana plan
Instead of cancelling, you can downgrade to a less expensive tier or switch to the free plan while keeping your projects.
Basic (Free) - Core features for up to 15 team members
Premium ($10.99/user/month) - Timeline, advanced search, custom fields
Business ($24.99/user/month) - Portfolios, workload, advanced integrations
Switch Your Billing Cycle
Asana offers both monthly and annual billing options. Annual plans typically offer significant savings compared to monthly payments.
Save up to 20% with annual billing
Negotiate A Discount On Your Bill
Large teams sometimes receive custom pricing or extended trials. Contact Asana sales if you're considering cancelling due to cost.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade to a cheaper Asana plan
Instead of cancelling, you can downgrade to a less expensive tier or switch to the free plan while keeping your projects.
Basic (Free) - Core features for up to 15 team members
Premium ($10.99/user/month) - Timeline, advanced search, custom fields
Business ($24.99/user/month) - Portfolios, workload, advanced integrations
Switch Your Billing Cycle
Asana offers both monthly and annual billing options. Annual plans typically offer significant savings compared to monthly payments.
Save up to 20% with annual billing
Negotiate A Discount On Your Bill
Large teams sometimes receive custom pricing or extended trials. Contact Asana sales if you're considering cancelling due to cost.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
Common Asana Cancellation Questions
Quick answers to common questions about cancelling Asana.
Common Asana Cancellation Questions
Quick answers to common questions about cancelling Asana.
Common Asana Cancellation Questions
Quick answers to common questions about cancelling Asana.
Will I get a refund if I cancel Asana?
Will I get a refund if I cancel Asana?
Will I get a refund if I cancel Asana?
Can I cancel Asana online?
Can I cancel Asana online?
Can I cancel Asana online?
What happens after I cancel Asana?
What happens after I cancel Asana?
What happens after I cancel Asana?
Why can't I find the cancel button in Asana?
Why can't I find the cancel button in Asana?
Why can't I find the cancel button in Asana?
Does deleting the Asana app cancel my subscription?
Does deleting the Asana app cancel my subscription?
Does deleting the Asana app cancel my subscription?
Can I cancel Asana from my phone?
Can I cancel Asana from my phone?
Can I cancel Asana from my phone?
How do I check if my Asana subscription is fully cancelled?
How do I check if my Asana subscription is fully cancelled?
How do I check if my Asana subscription is fully cancelled?
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Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Asana
Asana is a project management platform that helps teams organize, track, and manage their work. The service offers task management, project timelines, team collaboration features, and workflow automation tools.
Why people cancel Asana
Team downsized or project ended
Found a simpler or cheaper alternative
Not using advanced features anymore
Annual renewal too expensive
Switching to different project management tool
Why people cancel Asana
Team downsized or project ended
Found a simpler or cheaper alternative
Not using advanced features anymore
Annual renewal too expensive
Switching to different project management tool
Why people cancel Asana
Team downsized or project ended
Found a simpler or cheaper alternative
Not using advanced features anymore
Annual renewal too expensive
Switching to different project management tool
It's never just one subscription
They stack up quietly. See everything you're paying for in one place.
It's never just one subscription
They stack up quietly. See everything you're paying for in one place.
It's never just one subscription
They stack up quietly. See everything you're paying for in one place.
Use Orbit to track smarter, save more, and make your money work for you.
Use Orbit to track smarter, save more, and make your money work for you.
Use Orbit to track smarter, save more, and make your money work for you.