How to Cancel Zwift (2026 guide)

Cancelling Zwift isn't always straightforward — it depends on how you're being billed. This guide walks through every method including the Zwift website, app stores, and third-party providers.

Fitness

Lifestyle

Consumer

Cancellation Summary

Cancel Online

Yes

Main Cancel methods

Website

Mobile App

App Store

Phone

Time to Cancel

2-5 mins

Instant for website billing

Where to Cancel

Account Settings

Subscription tab

Zwift is popular among cyclists who subscribe through multiple channels including direct billing, app stores, and cycling retailer partnerships. Your cancellation method depends on where you originally signed up. Check your email receipt to identify your billing source.

Managing more than one subscription?

If you're cancelling more than just Zwift, our cancel tool can help you cancel your subscriptions easily in one place.

Managing more than one subscription?

If you're cancelling more than just Zwift, our cancel tool can help you cancel your subscriptions easily in one place.

Cancel Your Zwift Subscription

Follow these steps to cancel your Zwift subscription directly. If you're billed through a third party, see the alternative methods section.

01

Log in to Zwift account

Go to the Zwift website and sign in with your account credentials. Make sure you're using the same email address associated with your subscription.

02

Navigate to My Account

Click on your profile icon in the top right corner, then select My Account from the dropdown menu to access your account settings.

03

Go to Subscription settings

In your account dashboard, find and click on the Subscription tab or Billing section to view your current plan details.

04

Click Cancel Subscription

Look for the Cancel Subscription button or link. Zwift may ask you to complete a brief survey about why you're cancelling.

05

Confirm cancellation

Review the cancellation details and confirm your decision. You should receive a confirmation email, and your access will continue until your current billing period ends.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Zwift-specific things to know

Zwift subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.

Your ride data stays saved

Zwift keeps your profile, achievements, and ride history even after cancellation. You can reactivate anytime without losing progress.

Some plans have annual commitments
Equipment partnerships affect billing

Your ride data stays saved

Zwift keeps your profile, achievements, and ride history even after cancellation. You can reactivate anytime without losing progress.

Some plans have annual commitments
Equipment partnerships affect billing

Before you cancel, keep this in mind

These details can affect your cancellation timing or whether it goes through properly.

1. Check who's actually billing you

Look at your credit card statement or email receipts. If it's not from Zwift directly, you'll need to cancel through the actual billing provider.

2. You'll have access until period ends
3. Deleting the app doesn't cancel

1. Check who's actually billing you

Look at your credit card statement or email receipts. If it's not from Zwift directly, you'll need to cancel through the actual billing provider.

2. You'll have access until period ends
3. Deleting the app doesn't cancel

Alternative ways to cancel Zwift

If you can't cancel through your Zwift account, you may need to go through app stores or retailers. The right option depends on how you're being billed.

Google Play Store

If you subscribed through the Android Zwift app, cancel through Google Play Store subscriptions.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Reseller & Third-Party Billing

Some cycling retailers bundle Zwift with trainer purchases or offer promotional subscriptions.

Check your bank or credit card statement to see who charged you.

  • Cycling equipment retailers

  • Trainer manufacturers

  • Bike shop partnerships

Apple App Store

iOS users who subscribed in-app need to cancel through their Apple ID subscription settings.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Email Support For Cancellation

Zwift customer support can help with cancellations if you're unable to access your account.

support@zwift.com

Google Play Store

If you subscribed through the Android Zwift app, cancel through Google Play Store subscriptions.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Apple App Store

iOS users who subscribed in-app need to cancel through their Apple ID subscription settings.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Reseller & Third-Party Billing

Some cycling retailers bundle Zwift with trainer purchases or offer promotional subscriptions.

Check your bank or credit card statement to see who charged you.

  • Cycling equipment retailers

  • Trainer manufacturers

  • Bike shop partnerships

Email Support For Cancellation

Zwift customer support can help with cancellations if you're unable to access your account.

support@zwift.com

Other options to consider

If you're cancelling due to seasonal changes or cost concerns, you might be able to pause or adjust your plan instead.

Pause your Zwift membership

Zwift offers a pause feature for temporary breaks. This is perfect for cyclists who want to take a break during outdoor season but plan to return for winter training.

Switch Your Billing Cycle

Zwift offers both monthly and annual billing options, with the annual plan providing significant savings.

Save about 17% with annual billing

Pause your Zwift membership

Zwift offers a pause feature for temporary breaks. This is perfect for cyclists who want to take a break during outdoor season but plan to return for winter training.

Switch Your Billing Cycle

Zwift offers both monthly and annual billing options, with the annual plan providing significant savings.

Save about 17% with annual billing

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Zwift Cancellation FAQ

Common questions about cancelling Zwift and what to expect.

Will I get a refund if I cancel Zwift?

Can I cancel Zwift online?

What happens after I cancel Zwift?

Why can't I find the cancel button in my Zwift account?

Does deleting the Zwift app cancel my subscription?

Can I pause my Zwift subscription instead of cancelling?

How do I check if my Zwift subscription is fully cancelled?

More Fitness Cancellation Guides

Step-by-step guides for other fitness services.

peloton.com

How to Cancel Peloton

Complete guide to cancelling your Peloton subscription and membership.

strava.com

How to Cancel Strava

Step-by-step instructions for cancelling Strava Premium.

Updated on

Jan 21, 2026

zwift.com

About Zwift

Zwift is an online cycling and running platform that gamifies indoor training through virtual worlds. Users can ride or run with others globally, participate in structured workouts, races, and group events while tracking performance metrics.

Why people cancel Zwift

  • Outdoor season starting again

  • Not using it enough anymore

  • Found a cheaper training alternative

  • Equipment or setup issues

  • Prices increased or fees added

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.