How to Cancel WW (2026 guide)
The way you cancel WW depends on where you signed up. We cover all the options below.
Fitness
Fitness
Fitness
Health
Health
Health
Consumer
Consumer
Consumer
Cancellation Summary
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
Phone
App Store
Time to Cancel
3-5 mins
Instant for direct billing
Where to Cancel
Account Settings
My Account section
WW offers multiple subscription tiers (Digital, Digital + Studio, Personal Coaching) with different billing cycles. Some users are billed through employers or wellness programs, which requires cancelling through those providers instead.
Managing more than one subscription?
If you're cancelling more than just WW, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just WW, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just WW, our cancel tool can help you cancel your subscriptions easily in one place.
Cancel Your WW Subscription
Follow these steps to cancel your WW subscription. The process may vary slightly depending on your plan or how you signed up.
Cancel Your WW Subscription
Follow these steps to cancel your WW subscription. The process may vary slightly depending on your plan or how you signed up.
Cancel Your WW Subscription
Follow these steps to cancel your WW subscription. The process may vary slightly depending on your plan or how you signed up.
01
01
01
Sign in to your WW account
Go to weightwatchers.com and log in using your email and password. Click Sign In at the top right of the page.
02
02
02
Go to My Account settings
Once logged in, click on your profile picture or name in the top right corner, then select My Account from the dropdown menu.
03
03
03
Find subscription settings
In your account settings, look for Subscription or Billing section. Click on Manage Subscription or similar option.
04
04
04
Cancel your membership
Look for Cancel Membership or End Subscription button. You may need to complete a brief survey about your cancellation reason.
05
05
05
Confirm cancellation
Review your cancellation details and confirm. You should receive a confirmation email, and your access will continue until your current billing period ends.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
WW-specific things to know
WW subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
WW-specific things to know
WW subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
WW-specific things to know
WW subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Different plans cancel the same way
Digital, Digital + Studio, and Personal Coaching plans all cancel through the same account settings, but billing amounts vary.
Lifetime members can't cancel online
Corporate discounts affect cancellation
Different plans cancel the same way
Digital, Digital + Studio, and Personal Coaching plans all cancel through the same account settings, but billing amounts vary.
Lifetime members can't cancel online
Corporate discounts affect cancellation
Different plans cancel the same way
Digital, Digital + Studio, and Personal Coaching plans all cancel through the same account settings, but billing amounts vary.
Lifetime members can't cancel online
Corporate discounts affect cancellation
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check your billing source
Make sure WW is billing you directly and not through your employer, app store, or insurance plan before trying to cancel online.
2. Access continues until period ends
3. Deleting the app doesn't cancel
1. Check your billing source
Make sure WW is billing you directly and not through your employer, app store, or insurance plan before trying to cancel online.
2. Access continues until period ends
3. Deleting the app doesn't cancel
1. Check your billing source
Make sure WW is billing you directly and not through your employer, app store, or insurance plan before trying to cancel online.
2. Access continues until period ends
3. Deleting the app doesn't cancel
Alternative ways to cancel WW
If you can't cancel through your WW account, you may need to go through app stores or phone support. The right option depends on how you're being billed.
Alternative ways to cancel WW
If you can't cancel through your WW account, you may need to go through app stores or phone support. The right option depends on how you're being billed.
Alternative ways to cancel WW
If you can't cancel through your WW account, you may need to go through app stores or phone support. The right option depends on how you're being billed.
Google Play Store
If you subscribed through the WW Android app, you'll need to cancel through Google Play Store subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed through the WW Android app, you'll need to cancel through Google Play Store subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Phone Cancel
You can also cancel WW by calling customer service, especially if you're having trouble with online cancellation.
1-800-651-6000
Phone Cancel
You can also cancel WW by calling customer service, especially if you're having trouble with online cancellation.
1-800-651-6000
Apple App Store
iPhone users who subscribed through the WW app must cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
iPhone users who subscribed through the WW app must cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Google Play Store
If you subscribed through the WW Android app, you'll need to cancel through Google Play Store subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
iPhone users who subscribed through the WW app must cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Phone Cancel
You can also cancel WW by calling customer service, especially if you're having trouble with online cancellation.
1-800-651-6000
Other options
If you're concerned about cost or not using WW enough, you might be able to downgrade instead of cancelling completely.
Other options
If you're concerned about cost or not using WW enough, you might be able to downgrade instead of cancelling completely.
Other options
If you're concerned about cost or not using WW enough, you might be able to downgrade instead of cancelling completely.
Downgrade your WW plan
WW offers different tiers at different price points. If cost is your concern, switching to Digital-only might work better than cancelling.
WW Digital (lowest cost, app-only access)
WW Digital + Studio (includes workshop access)
WW Personal Coaching (highest tier, 1-on-1 coaching)
Switch Your Billing Cycle
WW offers both monthly and quarterly billing options, with quarterly plans offering slight savings.
Save up to 15% by switching to quarterly billing
Negotiate A Discount On Your Bill
WW occasionally offers retention deals for members trying to cancel. If cost is your main concern, customer service may offer a discount to keep you subscribed.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade your WW plan
WW offers different tiers at different price points. If cost is your concern, switching to Digital-only might work better than cancelling.
WW Digital (lowest cost, app-only access)
WW Digital + Studio (includes workshop access)
WW Personal Coaching (highest tier, 1-on-1 coaching)
Switch Your Billing Cycle
WW offers both monthly and quarterly billing options, with quarterly plans offering slight savings.
Save up to 15% by switching to quarterly billing
Negotiate A Discount On Your Bill
WW occasionally offers retention deals for members trying to cancel. If cost is your main concern, customer service may offer a discount to keep you subscribed.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade your WW plan
WW offers different tiers at different price points. If cost is your concern, switching to Digital-only might work better than cancelling.
WW Digital (lowest cost, app-only access)
WW Digital + Studio (includes workshop access)
WW Personal Coaching (highest tier, 1-on-1 coaching)
Switch Your Billing Cycle
WW offers both monthly and quarterly billing options, with quarterly plans offering slight savings.
Save up to 15% by switching to quarterly billing
Negotiate A Discount On Your Bill
WW occasionally offers retention deals for members trying to cancel. If cost is your main concern, customer service may offer a discount to keep you subscribed.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Common WW Cancellation Questions
Quick answers to common questions.
Common WW Cancellation Questions
Quick answers to common questions.
Common WW Cancellation Questions
Quick answers to common questions.
Will I get a refund if I cancel WW?
Will I get a refund if I cancel WW?
Will I get a refund if I cancel WW?
Can I cancel WW online?
Can I cancel WW online?
Can I cancel WW online?
What happens after I cancel WW?
What happens after I cancel WW?
What happens after I cancel WW?
Why can't I find the cancel button in my WW account?
Why can't I find the cancel button in my WW account?
Why can't I find the cancel button in my WW account?
Can I cancel WW from my phone?
Can I cancel WW from my phone?
Can I cancel WW from my phone?
Does deleting the WW app cancel my subscription?
Does deleting the WW app cancel my subscription?
Does deleting the WW app cancel my subscription?
Can I pause my WW membership instead of cancelling?
Can I pause my WW membership instead of cancelling?
Can I pause my WW membership instead of cancelling?
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Updated on
Jan 29, 2026
Updated on
Jan 29, 2026
Updated on
Jan 29, 2026
About WW
WW (formerly Weight Watchers) is a weight management program that combines a points-based nutrition system with community support and wellness coaching. Members track food intake using the PersonalPoints system and access recipes, workouts, and community features through the app.
Why people cancel WW
Reached their weight goal
Found a cheaper fitness alternative
Prefer tracking calories instead of points
Not using the app features enough
Membership fees increased
Why people cancel WW
Reached their weight goal
Found a cheaper fitness alternative
Prefer tracking calories instead of points
Not using the app features enough
Membership fees increased
Why people cancel WW
Reached their weight goal
Found a cheaper fitness alternative
Prefer tracking calories instead of points
Not using the app features enough
Membership fees increased
The average person wastes $273/month on forgotten subscriptions
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The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.
The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.
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