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How to Cancel Noom (2026 guide)

Cancelling Noom isn't always straightforward — it depends on how you're being billed. This guide walks through every method.

FitnessHealthConsumer

At a Glance

Cancel Online
Depends
Main Cancel methods
Website
Mobile App
App Store
Phone
Time to Cancel
2-5 mins
Varies by method
Where to Cancel
Account Settings
Or app store subscriptions

Noom often offers annual plans with auto-renewal, and many users subscribe through app stores rather than directly. If you don't see a cancel option in your Noom account, check your Apple or Google Play subscriptions instead.

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Cancel Your Noom Subscription

Follow these steps to cancel your Noom subscription. The process may vary slightly depending on your plan or how you signed up.

01

Sign in to your Noom account

Go to the Noom website and log in with your email and password. Make sure you're using the same account where your subscription is active.

02

Navigate to your account settings

Click on your profile icon in the top right corner, then select Settings from the dropdown menu.

03

Find subscription management

Look for Subscription or Billing in the settings menu. Click on it to view your current plan details.

04

Cancel your subscription

Click Cancel Subscription or Cancel Plan. You may be asked to complete a brief survey about your cancellation reasons.

05

Confirm cancellation

Review the cancellation details and confirm. You should receive a confirmation email, and your access will continue until your current billing period ends.

Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Try the cancel tool

Noom-specific things to know

Noom subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.

Annual plans have different cancellation terms
If you have an annual plan, check your contract terms for early cancellation fees. Some annual subscriptions may charge a penalty for cancelling before the year is up.
Your coach relationship ends immediately
When you cancel, you'll lose access to your personal coach right away. Make sure to get any final advice or download any materials you want to keep.
Data export isn't always available
Download your food logs and progress data before cancelling. Noom may not offer easy export options after your subscription ends.

Before you cancel, keep this in mind

These details can affect your cancellation timing or whether it goes through properly.

1. Check who's billing you

If you signed up through an app store, you won't find a cancel option in your Noom account. You'll need to cancel through Apple App Store or Google Play Store subscriptions instead.

2. Access continues until period ends

After cancelling, you'll still have access to Noom until your current billing period expires. You won't get a partial refund for unused time.

3. Deleting the app doesn't cancel

Simply deleting the Noom app from your phone won't stop the charges. You need to actively cancel the subscription through the proper method.

Other options

If cost is the issue, you might be able to pause or downgrade instead of cancelling completely.

Downgrade to a cheaper Noom plan

Noom offers different subscription tiers with varying levels of coaching and features.

  • Noom Weight (basic plan with lessons and food logging)

  • Noom Weight + Wellness (includes additional wellness content)

  • Noom Weight + Personal Coaching (full coaching experience)

Pause your Noom subscription

Noom offers a pause feature that lets you temporarily suspend your subscription for up to 8 weeks. This can be helpful if you're traveling or going through a busy period.

Switch Your Billing Cycle

Noom's annual plans offer significant savings compared to monthly billing.

Save up to 50% with annual billing

Negotiate a Deal

Noom sometimes offers retention discounts when you try to cancel. You might see offers for reduced pricing or extended free trials during the cancellation process.

Alternative ways to cancel Noom

If you can't cancel through your Noom account, you may need to go through app stores or phone support. The right option depends on how you're being billed.

Apple App Store

iPhone users who subscribed through the app need to cancel via App Store subscriptions.

"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:

iPhone Cancel Guide

Google Play Store

If you subscribed through the Android app, cancel through Google Play Store subscriptions.

Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Play Store Cancel Link

Phone

Call Noom customer service to cancel over the phone.

1-929-244-6666

Email

You can request cancellation by emailing Noom support directly.

support@noom.com

Live Chat

Noom offers live chat support for billing and cancellation questions.

Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Read the guide

Frequently Asked Questions About Cancelling Noom

Common questions about cancelling Noom and what to expect.

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Simon Chadwick
Reviewed by
Simon Chadwick
Updated on Jan 21, 2026