Cancelling Whoop depends on whether you're subscribed to the fitness tracker service or purchased hardware separately. This guide covers cancellation through your Whoop account, app, and what to expect with your membership and device.
Whoop memberships are typically annual commitments even with monthly payment plans. Cancelling stops future billing but you keep access through your current billing period. The Whoop strap becomes yours to keep after cancellation.
These steps work for most Whoop users. The process is the same whether you pay monthly or annually.
Go to whoop.com and sign in with your email and password. You can also use the Whoop mobile app for these steps.
Click on your profile icon in the top right corner, then select Account Settings from the dropdown menu.
In Account Settings, look for the Membership or Billing section. This shows your current plan and billing information.
Click Cancel Membership or Cancel Subscription. You'll see options to pause instead - choose Cancel to proceed.
Complete the cancellation survey and confirm your choice. Whoop will send a confirmation email to verify your membership has been cancelled.
A few details that might affect your Whoop cancellation or what happens after.
These details can help you avoid issues with your Whoop cancellation.
Some Whoop plans include minimum commitment periods. Cancelling early may not be possible until your commitment ends.
Once cancelled, you may lose access to historical health data. Export your reports and trends before cancelling if you want to keep them.
You'll keep full Whoop features and data tracking until your current billing period expires, even after cancelling.
If cost or commitment length is the issue, you might be able to pause your membership instead of cancelling completely.
If you can't cancel through your Whoop account, you may need to contact support directly.
If the cancel option doesn't appear in your account, email Whoop support directly.
support@whoop.com
Quick answers to frequently asked questions about cancelling Whoop.
Step-by-step guides for other fitness and health services.
