There are a few different ways to cancel Stitch Fix, depending on whether you use the website or mobile app. This guide covers both methods to end your styling subscription.
Stitch Fix subscriptions can be paused or cancelled entirely. Pausing stops shipments but keeps your account active, while cancelling closes your account permanently. Choose the right option based on your needs.
Follow these steps to cancel your Stitch Fix subscription through the website. The mobile app process is similar but with slightly different navigation.
Go to stitchfix.com and log in using your email and password. Click on your profile icon in the top right corner.
From your account dashboard, click on Style Profile in the main menu or sidebar navigation.
Scroll down to the bottom of your Style Profile page and look for Account Settings or Manage Account link.
Click Cancel My Subscription or Close Account. Stitch Fix may show you alternatives like pausing before proceeding.
Complete any exit survey questions and click Confirm Cancellation. You'll receive an email confirmation that your account is closed.
A few things that might affect your Stitch Fix cancellation or help you decide between pausing and cancelling.
These details can affect your cancellation timing or whether you want to pause instead of cancelling completely.
Pausing stops shipments but keeps your account and style profile active. Cancelling permanently closes your account and deletes your style preferences.
If you have items at home from a recent Fix, return them promptly. Keeping items after cancellation may result in charges.
Styling fees aren't refunded when you cancel mid-billing cycle. You'll have access to styling services until your current period ends.
If you're cancelling due to frequency or cost concerns, these alternatives might work better than cancelling completely.
If you can't cancel through your Stitch Fix account, you may need to contact customer support directly for assistance.
Send an email request to Stitch Fix customer service if you prefer written communication.
support@stitchfix.com
Contact Stitch Fix customer service through live chat if you can't find the cancel option in your account.
Common questions about cancelling Stitch Fix and what to expect.
