How to Cancel Rent the Runway (2026 guide)
Cancelling Rent the Runway is straightforward through your account settings, but the timing matters for avoiding charges. This guide walks through the process and what to expect after cancellation.
Fashion
Fashion
Fashion
Lifestyle
Lifestyle
Lifestyle
Consumer
Consumer
Consumer
Rent the Runway Cancellation at a Glance
Cancel Online
Yes
Main Cancel methods
Website
Customer Service
Time to Cancel
2-3 mins
Instant online
Where to Cancel
Account Settings
Rent the Runway bills monthly and requires cancellation before your next billing cycle. If you have items out, you'll need to return them before the cancellation takes effect.
Managing more than one subscription?
If you're cancelling more than just Rent the Runway, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Rent the Runway, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Rent the Runway, our cancel tool can help you cancel your subscriptions easily in one place.
Cancel Your Rent the Runway Subscription
These steps work for all Rent the Runway membership plans. Make sure to return any outstanding items first.
Cancel Your Rent the Runway Subscription
These steps work for all Rent the Runway membership plans. Make sure to return any outstanding items first.
Cancel Your Rent the Runway Subscription
These steps work for all Rent the Runway membership plans. Make sure to return any outstanding items first.
01
01
01
Log in to your account
Go to renttherunway.com and sign in to your account using your email and password.
02
02
02
Navigate to account settings
Click on your profile icon in the top right corner, then select Account Settings from the dropdown menu.
03
03
03
Go to membership section
In your account settings, look for the Membership or Subscription section on the left sidebar.
04
04
04
Cancel your subscription
Click Cancel Membership or Cancel Subscription. You may need to provide feedback about your cancellation reason.
05
05
05
Confirm cancellation
Review the cancellation details and confirm. You should receive an email confirmation within a few minutes of cancelling.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Rent the Runway-specific things to know
A few things that might affect your Rent the Runway cancellation timing and process.
Rent the Runway-specific things to know
A few things that might affect your Rent the Runway cancellation timing and process.
Rent the Runway-specific things to know
A few things that might affect your Rent the Runway cancellation timing and process.
Return items before cancelling
You must return all rented items before your cancellation becomes effective. Outstanding rentals will delay the process.
Cancel before your billing date
Shipping delays don't pause billing
Return items before cancelling
You must return all rented items before your cancellation becomes effective. Outstanding rentals will delay the process.
Cancel before your billing date
Shipping delays don't pause billing
Return items before cancelling
You must return all rented items before your cancellation becomes effective. Outstanding rentals will delay the process.
Cancel before your billing date
Shipping delays don't pause billing
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check for outstanding rentals
Make sure all items have been returned and processed. Unreturned items will prevent cancellation from taking effect.
2. Access continues until billing ends
3. Note your next billing date
1. Check for outstanding rentals
Make sure all items have been returned and processed. Unreturned items will prevent cancellation from taking effect.
2. Access continues until billing ends
3. Note your next billing date
1. Check for outstanding rentals
Make sure all items have been returned and processed. Unreturned items will prevent cancellation from taking effect.
2. Access continues until billing ends
3. Note your next billing date
If you can't cancel directly
If you're having trouble cancelling through your account, customer service can help process your cancellation request.
If you can't cancel directly
If you're having trouble cancelling through your account, customer service can help process your cancellation request.
If you can't cancel directly
If you're having trouble cancelling through your account, customer service can help process your cancellation request.
Live Chat Cancel
Customer service can cancel your subscription if you're unable to do it through your account.
Go to the Rent the Runway help center
Start a live chat or message
Request to cancel your subscription
Confirm cancellation details
Live Chat Cancel
Customer service can cancel your subscription if you're unable to do it through your account.
Go to the Rent the Runway help center
Start a live chat or message
Request to cancel your subscription
Confirm cancellation details
Email Support For Cancellation
You can email customer service to request subscription cancellation if online cancellation isn't working.
support@renttherunway.com
Email Support For Cancellation
You can email customer service to request subscription cancellation if online cancellation isn't working.
support@renttherunway.com
Live Chat Cancel
Customer service can cancel your subscription if you're unable to do it through your account.
Go to the Rent the Runway help center
Start a live chat or message
Request to cancel your subscription
Confirm cancellation details
Email Support For Cancellation
You can email customer service to request subscription cancellation if online cancellation isn't working.
support@renttherunway.com
Other options to consider
If you're not using Rent the Runway enough, you might be able to pause or downgrade instead of cancelling completely.
Other options to consider
If you're not using Rent the Runway enough, you might be able to pause or downgrade instead of cancelling completely.
Other options to consider
If you're not using Rent the Runway enough, you might be able to pause or downgrade instead of cancelling completely.
Pause your Rent the Runway subscription
Rent the Runway offers a pause option that temporarily suspends your subscription for up to 3 months. This is helpful if you're traveling, pregnant, or just need a break from rentals.
Downgrade to a lower tier
Rent the Runway offers multiple membership levels with different rental limits and pricing.
4-item plan for lighter users
8-item plan for moderate renters
Unlimited plan for frequent users
Pause your Rent the Runway subscription
Rent the Runway offers a pause option that temporarily suspends your subscription for up to 3 months. This is helpful if you're traveling, pregnant, or just need a break from rentals.
Downgrade to a lower tier
Rent the Runway offers multiple membership levels with different rental limits and pricing.
4-item plan for lighter users
8-item plan for moderate renters
Unlimited plan for frequent users
Pause your Rent the Runway subscription
Rent the Runway offers a pause option that temporarily suspends your subscription for up to 3 months. This is helpful if you're traveling, pregnant, or just need a break from rentals.
Downgrade to a lower tier
Rent the Runway offers multiple membership levels with different rental limits and pricing.
4-item plan for lighter users
8-item plan for moderate renters
Unlimited plan for frequent users
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Common Rent the Runway Cancellation Questions
Quick answers to common questions about cancelling your subscription.
Common Rent the Runway Cancellation Questions
Quick answers to common questions about cancelling your subscription.
Common Rent the Runway Cancellation Questions
Quick answers to common questions about cancelling your subscription.
Will I get a refund if I cancel Rent the Runway?
Will I get a refund if I cancel Rent the Runway?
Will I get a refund if I cancel Rent the Runway?
Can I cancel Rent the Runway online?
Can I cancel Rent the Runway online?
Can I cancel Rent the Runway online?
What happens to my rented items after I cancel?
What happens to my rented items after I cancel?
What happens to my rented items after I cancel?
Why can't I find the cancel button?
Why can't I find the cancel button?
Why can't I find the cancel button?
Can I cancel Rent the Runway from my phone?
Can I cancel Rent the Runway from my phone?
Can I cancel Rent the Runway from my phone?
Does deleting the Rent the Runway app cancel my subscription?
Does deleting the Rent the Runway app cancel my subscription?
Does deleting the Rent the Runway app cancel my subscription?
How do I know if my Rent the Runway subscription is fully cancelled?
How do I know if my Rent the Runway subscription is fully cancelled?
How do I know if my Rent the Runway subscription is fully cancelled?
More Fashion Cancellation Guides
Step-by-step guides for other fashion and lifestyle services.
More Fashion Cancellation Guides
Step-by-step guides for other fashion and lifestyle services.
More Fashion Cancellation Guides
Step-by-step guides for other fashion and lifestyle services.
How to Cancel Stitch Fix
Complete guide to cancelling your Stitch Fix styling subscription.
How to Cancel Fabletics
Step-by-step instructions for ending your Fabletics VIP membership.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Rent the Runway
Rent the Runway is a fashion subscription service that allows members to rent designer clothing and accessories. The platform offers unlimited rentals with various membership tiers, giving access to high-end fashion without the full purchase price.
Why people cancel Rent the Runway
Not using it enough anymore
Prices increased or fees added
Found a better or cheaper option
Sizing or quality issues
Only needed for specific events
Why people cancel Rent the Runway
Not using it enough anymore
Prices increased or fees added
Found a better or cheaper option
Sizing or quality issues
Only needed for specific events
Why people cancel Rent the Runway
Not using it enough anymore
Prices increased or fees added
Found a better or cheaper option
Sizing or quality issues
Only needed for specific events
The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.
The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.
The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.
Use Orbit to track smarter, save more, and make your money work for you.
Use Orbit to track smarter, save more, and make your money work for you.
Use Orbit to track smarter, save more, and make your money work for you.