Cancelling Shipt depends on how you signed up and your membership type. This guide covers cancellation through the Shipt website, mobile app, and customer service.
Most Shipt users can cancel directly through their account settings. Annual memberships have specific renewal windows, so timing matters to avoid being charged for another year.
These steps work for most Shipt users. Your exact process may vary slightly depending on your membership type.
Go to shipt.com and sign in with your email and password. You can also use the Shipt mobile app if you prefer.
Click on your profile icon in the top right corner, then select Account Settings from the dropdown menu.
Scroll down to find the Membership section. You'll see your current plan details and renewal date here.
Look for the Cancel Membership button or link. Click it and follow any confirmation prompts that appear.
Review the cancellation details and confirm your decision. You should receive an email confirmation that your membership has been cancelled.
A few things that might affect your Shipt cancellation timing and process.
These details can help you avoid issues or unexpected charges.
Annual memberships auto-renew, so make sure to cancel before your renewal date if you don't want to be charged for another year.
If you order groceries regularly, the membership may still save you money compared to paying per-delivery fees.
Check if you have any active credits or promotional offers that you'd lose by cancelling your membership.
If cost is your main concern, you might consider switching to pay-per-delivery instead of cancelling entirely.
If you can't find the cancel option in your account, you may need to contact customer service or check if your membership is billed through a third party.
You can call Shipt customer service to cancel your membership if online cancellation isn't working.
Check your Shipt app or website for current customer service number
Shipt customer service can help cancel your membership if you can't do it through your account.
Quick answers to common Shipt cancellation questions.
Step-by-step guides for other delivery services.
See all cancellation guides