How to Cancel Runway (2026 guide)
There are a few different ways to cancel Runway, and the right one depends on how you signed up. This guide covers cancellation through the Runway website, app stores, and third-party billing.
AI Tools
Productivity
Consumer
Quick Cancellation Overview
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
Time to Cancel
2-3 mins
Instant for direct billing
Where to Cancel
Account Settings
Billing section
Most Runway users are billed directly through the website and can cancel from their account settings. If you signed up through an app store, you'll need to cancel through that platform instead.
Cancel Your Runway Subscription
Follow these steps to cancel your Runway subscription directly. If you're billed through a third party, see the alternative methods section.
01
Log in to your Runway account
Go to runwayml.com and sign in using your email and password. Make sure you're logged into the account with the active subscription.
02
Navigate to account settings
Click on your profile picture in the top right corner, then select Account from the dropdown menu.
03
Go to billing section
In your account dashboard, look for the Billing or Subscription tab in the left sidebar or main menu.
04
Cancel your plan
Find your current plan details and click the Cancel Subscription button. You may be asked to provide feedback about why you're cancelling.
05
Confirm cancellation
Review the cancellation details and confirm. You should receive an email confirmation, and your access will continue until the end of your current billing period.
Runway-specific things to know
Runway subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Before cancelling Runway
These details can affect your cancellation timing or whether it goes through properly.
Alternative ways to cancel Runway
If you can't cancel through your Runway account, you may need to go through app stores. The right option depends on how you're being billed.
Other options to consider
If cost is your main concern, you might be able to downgrade instead of cancelling completely.
Frequently Asked Questions About Cancelling Runway
Common questions about cancelling Runway and what to expect.
Will I get a refund if I cancel Runway?
Can I cancel Runway online?
What happens after I cancel Runway?
Why can't I find the cancel button?
Do my credits expire when I cancel?
Can I cancel Runway from my phone?
How do I check if my Runway subscription is fully cancelled?
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About Runway
Runway is an AI-powered creative platform that enables users to generate videos, images, and other multimedia content using machine learning models. The platform offers various AI tools for video editing, image generation, and creative workflows for content creators and professionals.
Why people cancel Runway
Prices increased or fees added
Not using it enough anymore
Found a better or cheaper alternative
Only needed it for specific projects
Credits run out too quickly
It's never just one subscription
They stack up quietly. See everything you're paying for in one place.