How to Cancel Private Internet Access (2026 guide)
Cancelling Private Internet Access depends on how you originally subscribed. This guide covers cancellation through the PIA website, mobile app stores, and third-party billing providers.
Software
Software
Software
Security
Security
Security
Consumer
Consumer
Consumer
Quick Cancellation Overview
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
Live Chat
Time to Cancel
3-5 mins
Instant online
Where to Cancel
Account Settings
Or app subscriptions
Most Private Internet Access users are billed directly and can cancel from their account dashboard. If you subscribed through an app store or third-party provider, you'll need to cancel through them instead of your PIA account.
Time for a subscription cleanout?
Search or upload a statement. Cancel everything you don't need in minutes.
Time for a subscription cleanout?
Search or upload a statement. Cancel everything you don't need in minutes.
Time for a subscription cleanout?
Search or upload a statement. Cancel everything you don't need in minutes.
Cancel Your Private Internet Access Subscription
Follow these steps to cancel your PIA subscription directly. If you're billed through an app store, see the alternative methods section.
Cancel Your Private Internet Access Subscription
Follow these steps to cancel your PIA subscription directly. If you're billed through an app store, see the alternative methods section.
Cancel Your Private Internet Access Subscription
Follow these steps to cancel your PIA subscription directly. If you're billed through an app store, see the alternative methods section.
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01
Log in to your PIA account
Visit the Private Internet Access website and sign in using your account credentials. Click the Account link in the top menu.
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02
Access your subscription settings
Once logged in, navigate to your account dashboard. Look for Subscription or Billing in the account menu.
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03
Find the cancel option
In your subscription settings, look for Cancel Subscription or Turn off auto-renewal. This may be in a separate billing section.
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04
Confirm your cancellation
Click Cancel and confirm your decision. PIA may ask for feedback about your cancellation reason through a brief survey.
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Verify cancellation confirmation
You should see an on-screen confirmation and receive a cancellation confirmation email. Your service continues until your current billing period ends.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Private Internet Access-specific things to know
A few things that might affect your PIA cancellation or help you avoid common issues.
Private Internet Access-specific things to know
A few things that might affect your PIA cancellation or help you avoid common issues.
Private Internet Access-specific things to know
A few things that might affect your PIA cancellation or help you avoid common issues.
Service continues until period ends
Your VPN access remains active until your current billing cycle expires, even after cancelling. Check your account for the exact end date.
Annual plans don't prorate refunds
Multiple device connections end together
Service continues until period ends
Your VPN access remains active until your current billing cycle expires, even after cancelling. Check your account for the exact end date.
Annual plans don't prorate refunds
Multiple device connections end together
Service continues until period ends
Your VPN access remains active until your current billing cycle expires, even after cancelling. Check your account for the exact end date.
Annual plans don't prorate refunds
Multiple device connections end together
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check who's billing you
Look at your credit card statement to see if you're charged by PIA directly or through an app store. App store subscriptions need to be cancelled there.
2. Deleting the app doesn't cancel
3. Note your renewal date
1. Check who's billing you
Look at your credit card statement to see if you're charged by PIA directly or through an app store. App store subscriptions need to be cancelled there.
2. Deleting the app doesn't cancel
3. Note your renewal date
1. Check who's billing you
Look at your credit card statement to see if you're charged by PIA directly or through an app store. App store subscriptions need to be cancelled there.
2. Deleting the app doesn't cancel
3. Note your renewal date
Alternative ways to cancel Private Internet Access
If you can't cancel through your PIA account, you may need to go through app stores or contact support. The right option depends on how you're being billed.
Alternative ways to cancel Private Internet Access
If you can't cancel through your PIA account, you may need to go through app stores or contact support. The right option depends on how you're being billed.
Alternative ways to cancel Private Internet Access
If you can't cancel through your PIA account, you may need to go through app stores or contact support. The right option depends on how you're being billed.
Google Play Store
If you subscribed through the Google Play Store on Android, you'll need to cancel there instead of your PIA account.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed through the Google Play Store on Android, you'll need to cancel there instead of your PIA account.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Live Chat Cancel
PIA offers live chat support that can help with cancellation if you can't find the option in your account.
Visit the PIA support page
Click on the Live Chat option
Ask the agent to cancel your subscription
Provide your account information for verification
Live Chat Cancel
PIA offers live chat support that can help with cancellation if you can't find the option in your account.
Visit the PIA support page
Click on the Live Chat option
Ask the agent to cancel your subscription
Provide your account information for verification
Apple App Store
iOS users who subscribed through the App Store need to cancel their PIA subscription through their Apple ID settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
iOS users who subscribed through the App Store need to cancel their PIA subscription through their Apple ID settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Email Support For Cancellation
You can email PIA support to request cancellation if you're unable to cancel through your account dashboard.
support@privateinternetaccess.com
Email Support For Cancellation
You can email PIA support to request cancellation if you're unable to cancel through your account dashboard.
support@privateinternetaccess.com
Google Play Store
If you subscribed through the Google Play Store on Android, you'll need to cancel there instead of your PIA account.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
iOS users who subscribed through the App Store need to cancel their PIA subscription through their Apple ID settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Live Chat Cancel
PIA offers live chat support that can help with cancellation if you can't find the option in your account.
Visit the PIA support page
Click on the Live Chat option
Ask the agent to cancel your subscription
Provide your account information for verification
Email Support For Cancellation
You can email PIA support to request cancellation if you're unable to cancel through your account dashboard.
support@privateinternetaccess.com
Other options
If cost is your main concern, you might be able to switch to a longer billing cycle for savings instead of cancelling completely.
Other options
If cost is your main concern, you might be able to switch to a longer billing cycle for savings instead of cancelling completely.
Other options
If cost is your main concern, you might be able to switch to a longer billing cycle for savings instead of cancelling completely.
Switch Your Billing Cycle
Switch from monthly to annual billing
Annual plans offer significant savings compared to monthly billing, sometimes up to 70% off the monthly rate.
Negotiate A Discount On Your Bill
Contact PIA support if you're considering leaving due to price. VPN companies sometimes offer retention discounts to keep long-term customers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Switch Your Billing Cycle
Switch from monthly to annual billing
Annual plans offer significant savings compared to monthly billing, sometimes up to 70% off the monthly rate.
Negotiate A Discount On Your Bill
Contact PIA support if you're considering leaving due to price. VPN companies sometimes offer retention discounts to keep long-term customers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Switch Your Billing Cycle
Switch from monthly to annual billing
Annual plans offer significant savings compared to monthly billing, sometimes up to 70% off the monthly rate.
Negotiate A Discount On Your Bill
Contact PIA support if you're considering leaving due to price. VPN companies sometimes offer retention discounts to keep long-term customers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Want to cancel more than just Private Internet Access?
Our complete guide walks you through cutting unused subscriptions.
Want to cancel more than just Private Internet Access?
Our complete guide walks you through cutting unused subscriptions.
Want to cancel more than just Private Internet Access?
Our complete guide walks you through cutting unused subscriptions.
Private Internet Access Cancellation FAQ
Common questions about cancelling PIA and what to expect.
Private Internet Access Cancellation FAQ
Common questions about cancelling PIA and what to expect.
Private Internet Access Cancellation FAQ
Common questions about cancelling PIA and what to expect.
Will I get a refund if I cancel Private Internet Access?
Will I get a refund if I cancel Private Internet Access?
Will I get a refund if I cancel Private Internet Access?
Can I cancel Private Internet Access online?
Can I cancel Private Internet Access online?
Can I cancel Private Internet Access online?
What happens after I cancel Private Internet Access?
What happens after I cancel Private Internet Access?
What happens after I cancel Private Internet Access?
Why can't I find the cancel button in my PIA account?
Why can't I find the cancel button in my PIA account?
Why can't I find the cancel button in my PIA account?
Does deleting the PIA app cancel my subscription?
Does deleting the PIA app cancel my subscription?
Does deleting the PIA app cancel my subscription?
Can I cancel PIA without calling?
Can I cancel PIA without calling?
Can I cancel PIA without calling?
How do I check if my PIA subscription is fully cancelled?
How do I check if my PIA subscription is fully cancelled?
How do I check if my PIA subscription is fully cancelled?
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Step-by-step instructions for ending your ExpressVPN subscription and avoiding future charges.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Private Internet Access
Private Internet Access is a VPN service that encrypts internet traffic and masks IP addresses to protect user privacy and security online. The service offers servers in multiple countries and supports various devices including computers, smartphones, and routers.
Why people cancel Private Internet Access
Found a cheaper VPN option
No longer need VPN protection
Connection speeds too slow
Technical issues or compatibility problems
Privacy concerns changed
Why people cancel Private Internet Access
Found a cheaper VPN option
No longer need VPN protection
Connection speeds too slow
Technical issues or compatibility problems
Privacy concerns changed
Why people cancel Private Internet Access
Found a cheaper VPN option
No longer need VPN protection
Connection speeds too slow
Technical issues or compatibility problems
Privacy concerns changed
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