How to Cancel Max (Formerly HBO Max)
Cancelling Max depends on how you originally signed up — directly through Max, an app store, or through your cable provider. Here's what you need to know for each method.
Streaming
Entertainment
Max Cancellation Summary
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
Cable Provider
Time to Cancel
2-5 mins
Varies by billing method
Where to Cancel
Max Account Settings
Or through billing provider
If you subscribed directly at max.com, you can cancel from your account settings. Many users get Max through cable providers or app stores, which require cancelling through those services instead.
Max Cancellation Instructions
Here's how to cancel your Max subscription if you signed up directly through max.com.
01
Go to max.com and sign in
Visit max.com and log in with your email and password. Make sure you're on the account owner's profile.
02
Access your account settings
Click your profile icon in the top right corner, then select Account from the dropdown menu.
03
Find Subscription section
Look for the Subscription section showing your current plan and billing details. Click Manage Subscription.
04
Select Cancel Subscription
Click Cancel Subscription. Max will show what you'll lose and may offer a discount or plan change before confirming.
05
Confirm and check email
Complete the cancellation flow and look for a confirmation email. You'll keep access until your current billing period ends.
Max-specific things to know
Keep these details in mind when cancelling Max.
Before you cancel, keep this in mind
Review these points before ending your Max subscription.
Alternative ways to cancel Max
If you don't see a cancel option in your Max account, your subscription is likely billed through a third party.
Alternatives to cancelling your subscription
If cost is your main concern, Max offers different plan tiers that might work better for you.
Max Cancellation FAQ
Common questions about cancelling your Max subscription.
Is Max the same as HBO Max?
Will I get a refund if I cancel Max?
What if I have HBO through cable?
Can I keep my profiles after cancelling?
How do I cancel Max on Roku?
What happens to downloaded content?
Can I switch plans instead of cancelling?
Cancel Similar Streaming Subscriptions
Guides for cancelling other streaming services.
About Max
Max is a streaming platform offering HBO originals, Warner Bros. films, and exclusive content from DC, Discovery, and more.
Why people cancel Max
Finished watching specific HBO series
Price increased after rebranding
Too many streaming subscriptions
Content moved or was removed
Already have HBO through cable
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