How to Cancel Max (Formerly HBO Max)

Cancelling Max depends on how you originally signed up — directly through Max, an app store, or through your cable provider. Here's what you need to know for each method.

Streaming

Streaming

Streaming

Entertainment

Entertainment

Entertainment

Max Cancellation Summary

Cancel Online

Yes

Main Cancel methods

Website

Mobile App

App Store

Cable Provider

Time to Cancel

2-5 mins

Varies by billing method

Where to Cancel

Max Account Settings

Or through billing provider

If you subscribed directly at max.com, you can cancel from your account settings. Many users get Max through cable providers or app stores, which require cancelling through those services instead.

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

Max Cancellation Instructions

Here's how to cancel your Max subscription if you signed up directly through max.com.

Max Cancellation Instructions

Here's how to cancel your Max subscription if you signed up directly through max.com.

Max Cancellation Instructions

Here's how to cancel your Max subscription if you signed up directly through max.com.

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Go to max.com and sign in

Visit max.com and log in with your email and password. Make sure you're on the account owner's profile.

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Access your account settings

Click your profile icon in the top right corner, then select Account from the dropdown menu.

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Find Subscription section

Look for the Subscription section showing your current plan and billing details. Click Manage Subscription.

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Select Cancel Subscription

Click Cancel Subscription. Max will show what you'll lose and may offer a discount or plan change before confirming.

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Confirm and check email

Complete the cancellation flow and look for a confirmation email. You'll keep access until your current billing period ends.

Want the faster way?

Our tool has direct cancel links for hundreds of services.

Want the faster way?

Our tool has direct cancel links for hundreds of services.

Want the faster way?

Our tool has direct cancel links for hundreds of services.

Max-specific things to know

Keep these details in mind when cancelling Max.

Max-specific things to know

Keep these details in mind when cancelling Max.

Max-specific things to know

Keep these details in mind when cancelling Max.

HBO through cable is different

If you have HBO through your cable or satellite provider, that's a separate subscription. Cancelling Max won't affect your cable HBO, and vice versa.

Profiles and watchlist stay saved
Downloaded content expires

HBO through cable is different

If you have HBO through your cable or satellite provider, that's a separate subscription. Cancelling Max won't affect your cable HBO, and vice versa.

Profiles and watchlist stay saved
Downloaded content expires

HBO through cable is different

If you have HBO through your cable or satellite provider, that's a separate subscription. Cancelling Max won't affect your cable HBO, and vice versa.

Profiles and watchlist stay saved
Downloaded content expires

Before you cancel, keep this in mind

Review these points before ending your Max subscription.

Before you cancel, keep this in mind

Review these points before ending your Max subscription.

Before you cancel, keep this in mind

Review these points before ending your Max subscription.

1. Check your billing source

Look at your bank statement to see who's charging you. If it's Apple, Google, or a cable company, you'll need to cancel through them.

2. Access continues until period ends
3. HBO cable subscription is separate

1. Check your billing source

Look at your bank statement to see who's charging you. If it's Apple, Google, or a cable company, you'll need to cancel through them.

2. Access continues until period ends
3. HBO cable subscription is separate

1. Check your billing source

Look at your bank statement to see who's charging you. If it's Apple, Google, or a cable company, you'll need to cancel through them.

2. Access continues until period ends
3. HBO cable subscription is separate

Alternative ways to cancel Max

If you don't see a cancel option in your Max account, your subscription is likely billed through a third party.

Alternative ways to cancel Max

If you don't see a cancel option in your Max account, your subscription is likely billed through a third party.

Alternative ways to cancel Max

If you don't see a cancel option in your Max account, your subscription is likely billed through a third party.

Google Play Store

Cancel your Max subscription if you signed up through an Android device or Google Play billing.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Google Play Store

Cancel your Max subscription if you signed up through an Android device or Google Play billing.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Reseller & Third-Party Billing

Many Max subscriptions are billed through cable providers, satellite TV, or mobile carriers.

Check your bank or credit card statement to see who charged you.

Common Max Resellers & Providers

  • AT&T — Max included with some plans

  • Spectrum — HBO/Max through cable package

  • DirecTV — HBO add-on includes Max

  • Xfinity — HBO through cable

Contact your provider to cancel Max through your TV package.

Reseller & Third-Party Billing

Many Max subscriptions are billed through cable providers, satellite TV, or mobile carriers.

Check your bank or credit card statement to see who charged you.

Common Max Resellers & Providers

  • AT&T — Max included with some plans

  • Spectrum — HBO/Max through cable package

  • DirecTV — HBO add-on includes Max

  • Xfinity — HBO through cable

Contact your provider to cancel Max through your TV package.

Apple App Store

Cancel your Max subscription on iPhone or iPad if you're billed through Apple.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Apple App Store

Cancel your Max subscription on iPhone or iPad if you're billed through Apple.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Live Chat Cancel

Max offers chat support through their Help Center.

  1. Go to help.max.com

  2. Select Billing & Payments

  3. Click Chat with us

  4. Request cancellation help

Live Chat Cancel

Max offers chat support through their Help Center.

  1. Go to help.max.com

  2. Select Billing & Payments

  3. Click Chat with us

  4. Request cancellation help

Google Play Store

Cancel your Max subscription if you signed up through an Android device or Google Play billing.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Apple App Store

Cancel your Max subscription on iPhone or iPad if you're billed through Apple.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Reseller & Third-Party Billing

Many Max subscriptions are billed through cable providers, satellite TV, or mobile carriers.

Check your bank or credit card statement to see who charged you.

Common Max Resellers & Providers

  • AT&T — Max included with some plans

  • Spectrum — HBO/Max through cable package

  • DirecTV — HBO add-on includes Max

  • Xfinity — HBO through cable

Contact your provider to cancel Max through your TV package.

Live Chat Cancel

Max offers chat support through their Help Center.

  1. Go to help.max.com

  2. Select Billing & Payments

  3. Click Chat with us

  4. Request cancellation help

Alternatives to cancelling your subscription

If cost is your main concern, Max offers different plan tiers that might work better for you.

Alternatives to cancelling your subscription

If cost is your main concern, Max offers different plan tiers that might work better for you.

Alternatives to cancelling your subscription

If cost is your main concern, Max offers different plan tiers that might work better for you.

Switch to Max with Ads

Max offers an ad-supported tier at a lower monthly cost. You get the same content library with occasional commercial breaks.

Available Max plans:

  • With Ads — $9.99/month (1080p, ads on most content)

  • Ad-Free — $16.99/month (1080p, no ads, 30 downloads)

  • Ultimate Ad-Free — $20.99/month (4K, Dolby Atmos, 100 downloads)

Switch Your Billing Cycle

Annual plans are available for Ad-Free and Ultimate tiers at a discount.

Annual billing saves about 16% compared to monthly

Bundle Your Subscription Plan

Max is often included with cable packages or available through wireless carrier promotions.

Common Max bundles:

  • AT&T wireless — Max included with some unlimited plans

  • Cable providers — HBO through cable includes Max access

  • Spectrum — HBO package includes Max

Switch to Max with Ads

Max offers an ad-supported tier at a lower monthly cost. You get the same content library with occasional commercial breaks.

Available Max plans:

  • With Ads — $9.99/month (1080p, ads on most content)

  • Ad-Free — $16.99/month (1080p, no ads, 30 downloads)

  • Ultimate Ad-Free — $20.99/month (4K, Dolby Atmos, 100 downloads)

Switch Your Billing Cycle

Annual plans are available for Ad-Free and Ultimate tiers at a discount.

Annual billing saves about 16% compared to monthly

Bundle Your Subscription Plan

Max is often included with cable packages or available through wireless carrier promotions.

Common Max bundles:

  • AT&T wireless — Max included with some unlimited plans

  • Cable providers — HBO through cable includes Max access

  • Spectrum — HBO package includes Max

Switch to Max with Ads

Max offers an ad-supported tier at a lower monthly cost. You get the same content library with occasional commercial breaks.

Available Max plans:

  • With Ads — $9.99/month (1080p, ads on most content)

  • Ad-Free — $16.99/month (1080p, no ads, 30 downloads)

  • Ultimate Ad-Free — $20.99/month (4K, Dolby Atmos, 100 downloads)

Switch Your Billing Cycle

Annual plans are available for Ad-Free and Ultimate tiers at a discount.

Annual billing saves about 16% compared to monthly

Bundle Your Subscription Plan

Max is often included with cable packages or available through wireless carrier promotions.

Common Max bundles:

  • AT&T wireless — Max included with some unlimited plans

  • Cable providers — HBO through cable includes Max access

  • Spectrum — HBO package includes Max

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Max Cancellation FAQ

Common questions about cancelling your Max subscription.

Max Cancellation FAQ

Common questions about cancelling your Max subscription.

Max Cancellation FAQ

Common questions about cancelling your Max subscription.

Is Max the same as HBO Max?

Is Max the same as HBO Max?

Is Max the same as HBO Max?

Will I get a refund if I cancel Max?

Will I get a refund if I cancel Max?

Will I get a refund if I cancel Max?

What if I have HBO through cable?

What if I have HBO through cable?

What if I have HBO through cable?

Can I keep my profiles after cancelling?

Can I keep my profiles after cancelling?

Can I keep my profiles after cancelling?

How do I cancel Max on Roku?

How do I cancel Max on Roku?

How do I cancel Max on Roku?

What happens to downloaded content?

What happens to downloaded content?

What happens to downloaded content?

Can I switch plans instead of cancelling?

Can I switch plans instead of cancelling?

Can I switch plans instead of cancelling?

Cancel Similar Streaming Subscriptions

Guides for cancelling other streaming services.

Cancel Similar Streaming Subscriptions

Guides for cancelling other streaming services.

How to Cancel Netflix

End your Netflix subscription through account settings.

How to Cancel Hulu

Cancel Hulu through your account or billing provider.

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

About Max

Max is a streaming platform offering HBO originals, Warner Bros. films, and exclusive content from DC, Discovery, and more.

Why people cancel Max

  • Finished watching specific HBO series

  • Price increased after rebranding

  • Too many streaming subscriptions

  • Content moved or was removed

  • Already have HBO through cable

Why people cancel Max

  • Finished watching specific HBO series

  • Price increased after rebranding

  • Too many streaming subscriptions

  • Content moved or was removed

  • Already have HBO through cable

Why people cancel Max

  • Finished watching specific HBO series

  • Price increased after rebranding

  • Too many streaming subscriptions

  • Content moved or was removed

  • Already have HBO through cable

Subscriptions add up fast

Managing subscriptions shouldn't be a full-time job. Orbit tracks what you're paying for, when it renews, and helps you cancel what you don't use—without the headache.

Subscriptions add up fast

Managing subscriptions shouldn't be a full-time job. Orbit tracks what you're paying for, when it renews, and helps you cancel what you don't use—without the headache.

Subscriptions add up fast

Managing subscriptions shouldn't be a full-time job. Orbit tracks what you're paying for, when it renews, and helps you cancel what you don't use—without the headache.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.