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How to Cancel Netflix (2026 guide)

There are a few different ways to cancel Netflix, and the right one depends on how you signed up. This guide covers cancellation through the Netflix website, app stores, and third-party billing.

StreamingEntertainment

Netflix Cancellation at a Glance

Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
TV Provider
Time to Cancel
2-5 mins
Instant for direct billing
Where to Cancel
Netflix Account Settings
Or through billing provider

Most Netflix users are billed directly and can cancel from their account settings. If you subscribed through a TV provider or mobile carrier, you'll need to cancel through them instead. Below, we break down each cancellation method step by step.

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Cancel Netflix: Step-by-Step Instructions

Follow these steps to cancel your Netflix subscription. The process may vary slightly depending on your plan or how you signed up.

01

Log into your Netflix account

Go to netflix.com and sign in with your email and password. Make sure you're using the account owner's credentials, not just a profile.

Go to Netflix
02

Open your Account settings

Click on your profile icon in the top right corner, then select Account from the dropdown menu to access your subscription details.

03

Click Cancel Membership

Scroll down to the Membership & Billing section and click Cancel Membership. Netflix will show you what you'll lose when your subscription ends.

04

Confirm your cancellation

Click Finish Cancellation to complete the process. You'll receive a confirmation email and can continue watching until your billing period ends.

05

Check for confirmation email

After cancelling, look for a confirmation email from Netflix. Your subscription will remain active until the end of your current billing cycle.

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Netflix-specific things to know

These tips can help you avoid common issues when cancelling Netflix.

Your profiles are saved for 10 months
Netflix keeps your profiles, preferences, and watch history for 10 months after cancellation. Resubscribe within that window and everything will be restored.
Downloaded content becomes unavailable
Any shows or movies downloaded to your devices will stop working after your subscription ends. Watch or note what you've downloaded before cancelling.
Check your billing source first
If you see Apple, Google, or a TV provider on your bank statement instead of Netflix, you'll need to cancel through them, not Netflix directly.

Before you cancel, keep this in mind

These details can affect your cancellation timing or whether it goes through properly.

1. Check who is billing you

If your bank statement shows Apple, Google, or a TV provider instead of Netflix, you need to cancel through that provider, not Netflix.

2. Access continues until billing period ends

When you cancel, you keep full access until the end of your current billing cycle. Netflix doesn't offer prorated refunds for early cancellation.

3. Deleting the app doesn't cancel billing

Removing the Netflix app or logging out does not cancel your subscription. You must complete cancellation through your account or billing provider.

Alternatives to cancelling your subscription

If cost is the issue, you might be able to switch to a cheaper plan instead of cancelling completely.

Downgrade to a cheaper Netflix plan

Netflix offers Standard with Ads starting at $6.99/month. If cost is your main concern, switching to a lower tier lets you keep access while saving money.

Available Netflix plans:

  • Standard with Ads — $6.99/month (1080p, ads)

  • Standard — $15.49/month (1080p, no ads)

  • Premium — $22.99/month (4K, no ads)

Plan Select Page

Share Your Plan

Netflix allows you to add extra members to your account for $7.99/month each. If you're cancelling because others use your account, this might be cheaper than separate subscriptions.

Check for Bundles

Netflix is sometimes included in bundles with phone carriers or TV providers like T-Mobile, Verizon, or Comcast.

Common Netflix bundles:

  • T-Mobile — Netflix included with some Magenta plans

  • Verizon — Netflix included with select unlimited plans

  • Comcast/Xfinity — Netflix available as add-on

Alternative ways to cancel Netflix

If you don't see a cancel option in your Netflix account, your subscription may be billed through a third party. Use the method below that matches your billing source.

Apple App Store

Cancel your Netflix subscription on iPhone or iPad if you're billed through Apple.

"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:

iPhone Cancel Guide

Google Play Store

Cancel your Netflix subscription if you signed up through an Android device or Google billing.

Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Play Store Cancel Link

TV Provider / Reseller

Some Netflix subscriptions are billed through TV providers, phone carriers, or bundle promotions.

Common Netflix Resellers & Bundles

  • T-Mobile — Netflix included with Magenta MAX plans

  • Verizon — Netflix with select unlimited plans

  • Comcast/Xfinity — Netflix as TV add-on

  • Cox — Netflix bundled with Contour packages

Contact your provider directly to cancel the Netflix portion of your plan.

Want to cancel more than just Netflix?
Our complete guide walks you through cutting unused subscriptions.
Read the guide

Netflix Cancellation FAQ

Common questions about cancelling Netflix and what to expect.

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Simon Chadwick
Reviewed by
Simon Chadwick
Updated on Jan 21, 2026