The way you cancel Match.com depends on where you signed up. We cover all the options below.
Match.com subscriptions auto-renew until cancelled, and the service doesn't offer refunds for unused time. If you signed up through an app store or mobile carrier, you'll need to cancel through them instead of your Match account.
These steps work for most Match.com users. Your exact process depends on how you originally subscribed.
Visit Match.com and log in with your email and password. Make sure you're using the account with the active subscription.
Click your profile photo in the top right corner, then select My Account from the dropdown menu.
Scroll down to the Subscription section. Look for Manage Subscription or similar billing options.
Click Turn Off Auto-Renewal or Cancel Subscription. You may need to complete a brief survey about your cancellation reason.
Review your cancellation details and confirm. You should see a confirmation message and receive an email confirming your subscription will not auto-renew.
A few things that might affect your Match.com cancellation.
These details can affect your cancellation timing or whether it goes through properly.
If you signed up through your iPhone, Android, or a mobile carrier, you won't see cancellation options in your Match account. You'll need to cancel through the original billing source.
You'll keep full Match.com access until your current subscription period expires, even after cancelling auto-renewal.
Removing the Match app from your phone doesn't cancel your subscription. You'll continue being charged unless you properly cancel through the billing source.
If cost is your main concern, you might be able to downgrade or change billing frequency instead of cancelling completely.
Don't see a cancel option? Your subscription might be billed through one of these providers instead.
If you downloaded Match from your iPhone and subscribed through the app, cancel through your Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you signed up through the Match app on Android, cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can also cancel Match.com by calling their customer service line during business hours.
1-866-426-2824
Common questions about cancelling Match.com and what to expect.
Step-by-step guides for other dating services.
