How to Cancel eHarmony (2026 guide)
There are a few different ways to cancel eHarmony, and the right one depends on how you signed up. This guide covers cancellation through the eHarmony website, app stores, and third-party billing.
Dating
Dating
Dating
Lifestyle
Lifestyle
Lifestyle
Consumer
Consumer
Consumer
Quick Cancellation Overview
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
Phone
Time to Cancel
3-5 mins
Instant for website
Where to Cancel
Account Settings
My Settings page
eHarmony subscriptions auto-renew and can only be cancelled from their website or mobile app, not through email or chat. If you subscribed through an app store, you'll need to cancel through Apple or Google instead.
Managing more than one subscription?
If you're cancelling more than just eHarmony, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just eHarmony, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just eHarmony, our cancel tool can help you cancel your subscriptions easily in one place.
Cancel eHarmony: Step-by-Step Instructions
Follow these steps to cancel your eHarmony subscription directly. The process is the same whether you're on desktop or mobile.
Cancel eHarmony: Step-by-Step Instructions
Follow these steps to cancel your eHarmony subscription directly. The process is the same whether you're on desktop or mobile.
Cancel eHarmony: Step-by-Step Instructions
Follow these steps to cancel your eHarmony subscription directly. The process is the same whether you're on desktop or mobile.
01
01
01
Log in to your eHarmony account
Go to eHarmony.com and sign in with your email and password. Click your profile photo in the top right corner.
02
02
02
Navigate to account settings
From the dropdown menu, select My Settings. This will take you to your account management page.
03
03
03
Find billing and subscription options
Look for the Billing or Account tab. Click on Manage Subscription or Subscription Details.
04
04
04
Cancel your subscription
Click Cancel Subscription or Turn Off Auto-Renewal. eHarmony may ask why you're cancelling through a brief survey.
05
05
05
Confirm cancellation
Complete any required steps and confirm your cancellation. You should receive an email confirmation and can verify the change in your account settings.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
eHarmony-specific things to know
eHarmony subscriptions work differently from other dating apps. These tips cover important details about their billing.
eHarmony-specific things to know
eHarmony subscriptions work differently from other dating apps. These tips cover important details about their billing.
eHarmony-specific things to know
eHarmony subscriptions work differently from other dating apps. These tips cover important details about their billing.
Profile stays active until billing period ends
Your eHarmony profile and matches remain accessible until your current subscription period expires, even after cancelling.
No email or chat cancellation
Free account continues after cancellation
Profile stays active until billing period ends
Your eHarmony profile and matches remain accessible until your current subscription period expires, even after cancelling.
No email or chat cancellation
Free account continues after cancellation
Profile stays active until billing period ends
Your eHarmony profile and matches remain accessible until your current subscription period expires, even after cancelling.
No email or chat cancellation
Free account continues after cancellation
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check your billing source
Make sure you're cancelling through the same platform where you subscribed. App store subscriptions must be cancelled through Apple or Google, not eHarmony directly.
2. Note your renewal date
3. Download your matches if needed
1. Check your billing source
Make sure you're cancelling through the same platform where you subscribed. App store subscriptions must be cancelled through Apple or Google, not eHarmony directly.
2. Note your renewal date
3. Download your matches if needed
1. Check your billing source
Make sure you're cancelling through the same platform where you subscribed. App store subscriptions must be cancelled through Apple or Google, not eHarmony directly.
2. Note your renewal date
3. Download your matches if needed
Alternative ways to cancel eHarmony
If you can't cancel through your eHarmony account, you may need to go through app stores. The right option depends on how you're being billed.
Alternative ways to cancel eHarmony
If you can't cancel through your eHarmony account, you may need to go through app stores. The right option depends on how you're being billed.
Alternative ways to cancel eHarmony
If you can't cancel through your eHarmony account, you may need to go through app stores. The right option depends on how you're being billed.
Google Play Store
If you subscribed to eHarmony through the Android app, cancel through Google Play Store subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed to eHarmony through the Android app, cancel through Google Play Store subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Phone Cancel
eHarmony customer service can help with account issues, but you'll still need to cancel online yourself.
1-844-544-3199
Phone Cancel
eHarmony customer service can help with account issues, but you'll still need to cancel online yourself.
1-844-544-3199
Apple App Store
iPhone users who subscribed through the eHarmony app need to cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
iPhone users who subscribed through the eHarmony app need to cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Google Play Store
If you subscribed to eHarmony through the Android app, cancel through Google Play Store subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
iPhone users who subscribed through the eHarmony app need to cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Phone Cancel
eHarmony customer service can help with account issues, but you'll still need to cancel online yourself.
1-844-544-3199
Consider these alternatives
If cost is your main concern, you might be able to pause or downgrade instead of cancelling completely.
Consider these alternatives
If cost is your main concern, you might be able to pause or downgrade instead of cancelling completely.
Consider these alternatives
If cost is your main concern, you might be able to pause or downgrade instead of cancelling completely.
Pause your eHarmony subscription
eHarmony offers a "pause" feature that temporarily hides your profile and stops billing for up to 3 months. This is useful if you're taking a break from dating or found someone you want to focus on.
Switch to a cheaper eHarmony plan
eHarmony offers different subscription lengths with varying monthly costs.
6-month plan (lower monthly cost)
12-month plan (lowest monthly cost)
Basic plan (limited features)
Switch Your Billing Cycle
eHarmony's longer subscription plans offer significant monthly savings compared to month-to-month billing.
Up to 40% off with annual plans
Negotiate A Discount On Your Bill
eHarmony sometimes offers retention discounts to users who start the cancellation process. They may present promotional pricing before you complete cancellation.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Pause your eHarmony subscription
eHarmony offers a "pause" feature that temporarily hides your profile and stops billing for up to 3 months. This is useful if you're taking a break from dating or found someone you want to focus on.
Switch to a cheaper eHarmony plan
eHarmony offers different subscription lengths with varying monthly costs.
6-month plan (lower monthly cost)
12-month plan (lowest monthly cost)
Basic plan (limited features)
Switch Your Billing Cycle
eHarmony's longer subscription plans offer significant monthly savings compared to month-to-month billing.
Up to 40% off with annual plans
Negotiate A Discount On Your Bill
eHarmony sometimes offers retention discounts to users who start the cancellation process. They may present promotional pricing before you complete cancellation.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Pause your eHarmony subscription
eHarmony offers a "pause" feature that temporarily hides your profile and stops billing for up to 3 months. This is useful if you're taking a break from dating or found someone you want to focus on.
Switch to a cheaper eHarmony plan
eHarmony offers different subscription lengths with varying monthly costs.
6-month plan (lower monthly cost)
12-month plan (lowest monthly cost)
Basic plan (limited features)
Switch Your Billing Cycle
eHarmony's longer subscription plans offer significant monthly savings compared to month-to-month billing.
Up to 40% off with annual plans
Negotiate A Discount On Your Bill
eHarmony sometimes offers retention discounts to users who start the cancellation process. They may present promotional pricing before you complete cancellation.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Frequently Asked Questions About Cancelling eHarmony
Common questions about cancelling eHarmony and what to expect.
Frequently Asked Questions About Cancelling eHarmony
Common questions about cancelling eHarmony and what to expect.
Frequently Asked Questions About Cancelling eHarmony
Common questions about cancelling eHarmony and what to expect.
Will I get a refund if I cancel eHarmony?
Will I get a refund if I cancel eHarmony?
Will I get a refund if I cancel eHarmony?
Can I cancel eHarmony online?
Can I cancel eHarmony online?
Can I cancel eHarmony online?
What happens after I cancel eHarmony?
What happens after I cancel eHarmony?
What happens after I cancel eHarmony?
Why can't I find the cancel button on eHarmony?
Why can't I find the cancel button on eHarmony?
Why can't I find the cancel button on eHarmony?
Does deleting the eHarmony app cancel my subscription?
Does deleting the eHarmony app cancel my subscription?
Does deleting the eHarmony app cancel my subscription?
Can I cancel eHarmony from my phone?
Can I cancel eHarmony from my phone?
Can I cancel eHarmony from my phone?
How do I check if my eHarmony subscription is cancelled?
How do I check if my eHarmony subscription is cancelled?
How do I check if my eHarmony subscription is cancelled?
Cancel Similar Dating Subscriptions
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Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About eHarmony
eHarmony is an online dating service that uses a compatibility matching system based on psychological assessments. The platform focuses on long-term relationships and marriage, offering guided communication and personality-based matching for serious daters.
Why people cancel eHarmony
Found a relationship or got married
Not getting quality matches in their area
Subscription is too expensive
Prefer other dating apps
Limited free features after trial
Why people cancel eHarmony
Found a relationship or got married
Not getting quality matches in their area
Subscription is too expensive
Prefer other dating apps
Limited free features after trial
Why people cancel eHarmony
Found a relationship or got married
Not getting quality matches in their area
Subscription is too expensive
Prefer other dating apps
Limited free features after trial
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