There are a few different ways to cancel eHarmony, and the right one depends on how you signed up. This guide covers cancellation through the eHarmony website, app stores, and third-party billing.
eHarmony subscriptions auto-renew and can only be cancelled from their website or mobile app, not through email or chat. If you subscribed through an app store, you'll need to cancel through Apple or Google instead.
Follow these steps to cancel your eHarmony subscription directly. The process is the same whether you're on desktop or mobile.
Go to eHarmony.com and sign in with your email and password. Click your profile photo in the top right corner.
From the dropdown menu, select My Settings. This will take you to your account management page.
Look for the Billing or Account tab. Click on Manage Subscription or Subscription Details.
Click Cancel Subscription or Turn Off Auto-Renewal. eHarmony may ask why you're cancelling through a brief survey.
Complete any required steps and confirm your cancellation. You should receive an email confirmation and can verify the change in your account settings.
eHarmony subscriptions work differently from other dating apps. These tips cover important details about their billing.
These details can affect your cancellation timing or whether it goes through properly.
Make sure you're cancelling through the same platform where you subscribed. App store subscriptions must be cancelled through Apple or Google, not eHarmony directly.
eHarmony charges in advance for subscription periods. Cancel before your next billing date to avoid being charged for another term.
Once your subscription expires, you'll lose access to premium features and detailed match information. Save important conversations or contact details beforehand.
If cost is your main concern, you might be able to pause or downgrade instead of cancelling completely.
If you can't cancel through your eHarmony account, you may need to go through app stores. The right option depends on how you're being billed.
iPhone users who subscribed through the eHarmony app need to cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to eHarmony through the Android app, cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkeHarmony customer service can help with account issues, but you'll still need to cancel online yourself.
1-844-544-3199
Common questions about cancelling eHarmony and what to expect.
Step-by-step guides for other dating services.
