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Kaspersky

How to Cancel Kaspersky (2026 guide)

Q: Will I get a refund if I cancel Kaspersky?

Kaspersky typically offers a 30-day money-back guarantee for new purchases. Refund policies vary by retailer if you bought through a third party.

Q: Can I cancel Kaspersky online?

Yes, if you purchased directly from Kaspersky. Retail purchases usually require cancelling through the original seller.

Q: What happens after I cancel Kaspersky?

Your antivirus protection continues until your current subscription expires. After that, you'll lose access to updates and premium features.

Q: Why can't I find the cancel button in my account?

This usually means you purchased through a retailer rather than directly from Kaspersky. Check your credit card statement to see who's billing you.

Q: Does uninstalling Kaspersky cancel my subscription?

No, removing the software doesn't stop billing. You need to cancel the subscription separately through your account or the retailer.

Q: Can I cancel Kaspersky from my phone?

Yes, you can access your Kaspersky account through a mobile browser to cancel. There's no dedicated mobile cancellation app.

Q: How do I check if my Kaspersky subscription is fully cancelled?

Log into your Kaspersky account and check that auto-renewal is turned off. You should also receive a confirmation email.

Cancelling Kaspersky depends on where you purchased it and your subscription type. This guide covers cancellation through the Kaspersky website, third-party retailers, and mobile app stores.

Security

Software

Consumer

Cancellation Summary

Cancel Online

Depends

Main Cancel methods

Website

Phone

Retailer

App Store

Time to Cancel

5-10 mins

Longer for phone support

Where to Cancel

My Kaspersky Account

Or purchase location

Kaspersky subscriptions purchased through retailers like Best Buy or Amazon often can't be cancelled through your Kaspersky account. You'll need to contact the original retailer instead.

Managing more than one subscription?

If you're cancelling more than just Kaspersky, our cancel tool can help you cancel your subscriptions easily in one place.

Try the subscription cancellation tool

Managing more than one subscription?

If you're cancelling more than just Kaspersky, our cancel tool can help you cancel your subscriptions easily in one place.

Try the subscription cancellation tool

Managing more than one subscription?

If you're cancelling more than just Kaspersky, our cancel tool can help you cancel your subscriptions easily in one place.

Try the subscription cancellation tool

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Cancel Your Kaspersky Subscription

These steps work for subscriptions purchased directly from Kaspersky. If you bought through a retailer, see the alternative methods below.

Cancel Your Kaspersky Subscription

These steps work for subscriptions purchased directly from Kaspersky. If you bought through a retailer, see the alternative methods below.

Cancel Your Kaspersky Subscription

These steps work for subscriptions purchased directly from Kaspersky. If you bought through a retailer, see the alternative methods below.

01

Sign in to My Kaspersky

Go to my.kaspersky.com and log in with your Kaspersky account credentials. If you don't remember your login details, use the password reset option.

02

Navigate to subscription settings

Click on Licensing in the left menu, then select Subscriptions. You'll see all your active Kaspersky subscriptions listed here.

03

Find your subscription

Locate the subscription you want to cancel and click Manage next to it. This will open the subscription details page.

04

Turn off auto-renewal

Look for the Auto-renewal section and toggle it off. Kaspersky may ask you to confirm this decision and provide feedback about your cancellation.

05

Confirm cancellation

Complete any required feedback survey and confirm your cancellation. You should receive an email confirmation that auto-renewal has been disabled for your subscription.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Cancel unused subs

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Cancel unused subs

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Cancel unused subs

Kaspersky-specific things to know

These details can help you avoid common issues when cancelling your Kaspersky subscription.

Kaspersky-specific things to know

These details can help you avoid common issues when cancelling your Kaspersky subscription.

Kaspersky-specific things to know

These details can help you avoid common issues when cancelling your Kaspersky subscription.

Protection continues until expiration

Your antivirus protection will continue working until your current subscription period ends, even after you cancel auto-renewal.

Retail purchases work differently

Discount pricing often expires

Protection continues until expiration

Your antivirus protection will continue working until your current subscription period ends, even after you cancel auto-renewal.

Retail purchases work differently

Discount pricing often expires

Protection continues until expiration

Your antivirus protection will continue working until your current subscription period ends, even after you cancel auto-renewal.

Retail purchases work differently

Discount pricing often expires

Before you cancel, keep this in mind

These points can affect your cancellation timing and process.

Before you cancel, keep this in mind

These points can affect your cancellation timing and process.

Before you cancel, keep this in mind

These points can affect your cancellation timing and process.

1. Check who's billing you

Look at your credit card statement to see if you're being charged by Kaspersky directly or by a retailer like Amazon or Best Buy.

2. Note your subscription end date

3. Uninstalling doesn't cancel billing

1. Check who's billing you

Look at your credit card statement to see if you're being charged by Kaspersky directly or by a retailer like Amazon or Best Buy.

2. Note your subscription end date

3. Uninstalling doesn't cancel billing

1. Check who's billing you

Look at your credit card statement to see if you're being charged by Kaspersky directly or by a retailer like Amazon or Best Buy.

2. Note your subscription end date

3. Uninstalling doesn't cancel billing

Alternative ways to cancel Kaspersky

If you can't cancel through your Kaspersky account, you may need to go through the original seller. The right method depends on where you purchased.

Alternative ways to cancel Kaspersky

If you can't cancel through your Kaspersky account, you may need to go through the original seller. The right method depends on where you purchased.

Alternative ways to cancel Kaspersky

If you can't cancel through your Kaspersky account, you may need to go through the original seller. The right method depends on where you purchased.

Reseller & Third-Party Billing

If you bought Kaspersky from a retailer, you'll need to cancel through them instead of Kaspersky directly.

Check your bank or credit card statement to see who charged you.

Amazon (cancel through Amazon account)
Best Buy (contact customer service)
Costco (return to store or call)
Microsoft Store (cancel in account settings)

Third-Party Billing Guides

Reseller & Third-Party Billing

If you bought Kaspersky from a retailer, you'll need to cancel through them instead of Kaspersky directly.

Check your bank or credit card statement to see who charged you.

Amazon (cancel through Amazon account)
Best Buy (contact customer service)
Costco (return to store or call)
Microsoft Store (cancel in account settings)

Third-Party Billing Guides

Phone Cancel

You can call Kaspersky support if you're unable to cancel online or need help with your account.

1-855-472-3555

Phone Cancel

You can call Kaspersky support if you're unable to cancel online or need help with your account.

1-855-472-3555

Reseller & Third-Party Billing

If you bought Kaspersky from a retailer, you'll need to cancel through them instead of Kaspersky directly.

Check your bank or credit card statement to see who charged you.

Amazon (cancel through Amazon account)
Best Buy (contact customer service)
Costco (return to store or call)
Microsoft Store (cancel in account settings)

Third-Party Billing Guides

Phone Cancel

You can call Kaspersky support if you're unable to cancel online or need help with your account.

1-855-472-3555

Other options to consider

If cost is your main concern, you might consider downgrading to a cheaper Kaspersky plan instead of cancelling completely.

Other options to consider

If cost is your main concern, you might consider downgrading to a cheaper Kaspersky plan instead of cancelling completely.

Other options to consider

If cost is your main concern, you might consider downgrading to a cheaper Kaspersky plan instead of cancelling completely.

Downgrade your Kaspersky plan

Kaspersky offers different security levels at various price points. You might find a cheaper option that still meets your needs.

Kaspersky Anti-Virus (basic protection)
Kaspersky Internet Security (adds privacy tools)
Kaspersky Total Security (premium features)

Plan Select Page

Switch Your Billing Cycle

Kaspersky typically offers better per-month pricing for longer commitments

Annual plans can save 20-30% compared to monthly billing

Downgrade your Kaspersky plan

Kaspersky offers different security levels at various price points. You might find a cheaper option that still meets your needs.

Kaspersky Anti-Virus (basic protection)
Kaspersky Internet Security (adds privacy tools)
Kaspersky Total Security (premium features)

Plan Select Page

Switch Your Billing Cycle

Kaspersky typically offers better per-month pricing for longer commitments

Annual plans can save 20-30% compared to monthly billing

Downgrade your Kaspersky plan

Kaspersky offers different security levels at various price points. You might find a cheaper option that still meets your needs.

Kaspersky Anti-Virus (basic protection)
Kaspersky Internet Security (adds privacy tools)
Kaspersky Total Security (premium features)

Plan Select Page

Switch Your Billing Cycle

Kaspersky typically offers better per-month pricing for longer commitments

Annual plans can save 20-30% compared to monthly billing

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Read the guide

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Read the guide

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Read the guide

Frequently Asked Questions About Cancelling Kaspersky

Common questions about cancelling Kaspersky and what to expect.

Frequently Asked Questions About Cancelling Kaspersky

Common questions about cancelling Kaspersky and what to expect.

Frequently Asked Questions About Cancelling Kaspersky

Common questions about cancelling Kaspersky and what to expect.

Will I get a refund if I cancel Kaspersky?

Can I cancel Kaspersky online?

What happens after I cancel Kaspersky?

Why can't I find the cancel button in my account?

Does uninstalling Kaspersky cancel my subscription?

Can I cancel Kaspersky from my phone?

How do I check if my Kaspersky subscription is fully cancelled?

More Security Cancellation Guides

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More Security Cancellation Guides

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Simon Chadwick

REviEWED by

Simon Chadwick

REviEWED by

Simon Chadwick

REviEWED by

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

Next Guide ›

About Kaspersky

Kaspersky is a cybersecurity company offering antivirus software, internet security, and total security solutions for personal and business use. Their products protect against malware, viruses, phishing attacks, and other online threats across multiple devices.

Why people cancel Kaspersky

Found a cheaper antivirus option
Auto-renewal increased the price significantly
Switching to built-in security solutions
No longer need premium features
Performance issues or software conflicts

Why people cancel Kaspersky

Found a cheaper antivirus option
Auto-renewal increased the price significantly
Switching to built-in security solutions
No longer need premium features
Performance issues or software conflicts

Why people cancel Kaspersky

Found a cheaper antivirus option
Auto-renewal increased the price significantly
Switching to built-in security solutions
No longer need premium features
Performance issues or software conflicts

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Join The Waitlist

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Join The Waitlist

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Join The Waitlist

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