Cancel Norton: 2026 Step-by-Step Guide
Cancelling Norton depends on how you purchased your subscription. This guide covers cancellation through the Norton website, app stores, and retail partners.
Software
Software
Software
Security
Security
Security
Consumer
Consumer
Consumer
Norton Cancellation at a Glance
Cancel Online
Yes
Main Cancel methods
Website
Phone
App Store
Retail Partner
Time to Cancel
5-10 mins
Longer if calling support
Where to Cancel
Norton Account Portal
Subscriptions & Billing section
Norton frequently offers steep discounts for first-year subscriptions that auto-renew at full price. If you bought Norton through a retailer or during a promotion, your renewal terms may differ from what's shown in your account.
Managing more than one subscription?
If you're cancelling more than just Norton, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Norton, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Norton, our cancel tool can help you cancel your subscriptions easily in one place.
Cancel Norton: Step-by-Step Instructions
Follow these steps to cancel your Norton subscription directly. The process works for most Norton users billed through the company.
Cancel Norton: Step-by-Step Instructions
Follow these steps to cancel your Norton subscription directly. The process works for most Norton users billed through the company.
Cancel Norton: Step-by-Step Instructions
Follow these steps to cancel your Norton subscription directly. The process works for most Norton users billed through the company.
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01
Sign in to your Norton account
Go to my.norton.com and log in with your email and password. If you forgot your login details, use the Forgot Password link.
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02
Navigate to subscription settings
Click on Subscriptions in the main menu, then select Billing & Subscriptions to view your active Norton products.
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Find your active subscription
Locate the Norton product you want to cancel and click View Details or Manage Subscription next to it.
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04
Cancel your subscription
Scroll down and click Cancel Subscription or Turn Off Auto-Renewal. Norton may offer a discount to keep you subscribed.
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Confirm cancellation
Review the cancellation terms and click Confirm Cancellation. You should receive a confirmation email within a few minutes.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
Norton-specific things to know
Norton subscriptions can work differently depending on your plan and purchase method. These tips cover common situations.
Norton-specific things to know
Norton subscriptions can work differently depending on your plan and purchase method. These tips cover common situations.
Norton-specific things to know
Norton subscriptions can work differently depending on your plan and purchase method. These tips cover common situations.
Protection continues until expiration date
Your Norton antivirus protection stays active until your current billing period ends, even after cancelling auto-renewal.
Multi-device plans cancel all devices
Retail purchases may have different terms
Protection continues until expiration date
Your Norton antivirus protection stays active until your current billing period ends, even after cancelling auto-renewal.
Multi-device plans cancel all devices
Retail purchases may have different terms
Protection continues until expiration date
Your Norton antivirus protection stays active until your current billing period ends, even after cancelling auto-renewal.
Multi-device plans cancel all devices
Retail purchases may have different terms
Before you cancel, keep this in mind
These details can affect your cancellation timing and ensure everything goes smoothly.
Before you cancel, keep this in mind
These details can affect your cancellation timing and ensure everything goes smoothly.
Before you cancel, keep this in mind
These details can affect your cancellation timing and ensure everything goes smoothly.
1. Check who's billing you
If you don't see a cancel option, you might be billed through an app store or retail partner instead of Norton directly.
2. Note your renewal date
3. Consider your other devices
1. Check who's billing you
If you don't see a cancel option, you might be billed through an app store or retail partner instead of Norton directly.
2. Note your renewal date
3. Consider your other devices
1. Check who's billing you
If you don't see a cancel option, you might be billed through an app store or retail partner instead of Norton directly.
2. Note your renewal date
3. Consider your other devices
Alternative ways to cancel Norton
If you can't cancel through your Norton account, you may need to go through your app store or original retailer instead.
Alternative ways to cancel Norton
If you can't cancel through your Norton account, you may need to go through your app store or original retailer instead.
Alternative ways to cancel Norton
If you can't cancel through your Norton account, you may need to go through your app store or original retailer instead.
Google Play Store
If you subscribed to Norton through the Google Play Store on Android, you'll need to cancel through Google Play Subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed to Norton through the Google Play Store on Android, you'll need to cancel through Google Play Subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Reseller & Third-Party Billing
If you bought Norton through a retailer or with your computer purchase, contact the original seller for cancellation assistance.
Check your bank or credit card statement to see who charged you.
Best Buy, Amazon, Costco
Computer manufacturers (Dell, HP, Lenovo)
Internet service providers
Reseller & Third-Party Billing
If you bought Norton through a retailer or with your computer purchase, contact the original seller for cancellation assistance.
Check your bank or credit card statement to see who charged you.
Best Buy, Amazon, Costco
Computer manufacturers (Dell, HP, Lenovo)
Internet service providers
Phone Cancel
You can call Norton customer service to cancel your subscription if online methods aren't working.
1-855-815-2726
Phone Cancel
You can call Norton customer service to cancel your subscription if online methods aren't working.
1-855-815-2726
Apple App Store
Norton subscriptions purchased through the App Store must be cancelled through your Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
Norton subscriptions purchased through the App Store must be cancelled through your Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Live Chat Cancel
Norton offers live chat support for subscription management when online cancellation isn't working properly.
Go to Norton support website
Click Contact Us or Chat
Select subscription or billing issue
Request cancellation assistance
Live Chat Cancel
Norton offers live chat support for subscription management when online cancellation isn't working properly.
Go to Norton support website
Click Contact Us or Chat
Select subscription or billing issue
Request cancellation assistance
Google Play Store
If you subscribed to Norton through the Google Play Store on Android, you'll need to cancel through Google Play Subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
Norton subscriptions purchased through the App Store must be cancelled through your Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Reseller & Third-Party Billing
If you bought Norton through a retailer or with your computer purchase, contact the original seller for cancellation assistance.
Check your bank or credit card statement to see who charged you.
Best Buy, Amazon, Costco
Computer manufacturers (Dell, HP, Lenovo)
Internet service providers
Live Chat Cancel
Norton offers live chat support for subscription management when online cancellation isn't working properly.
Go to Norton support website
Click Contact Us or Chat
Select subscription or billing issue
Request cancellation assistance
Phone Cancel
You can call Norton customer service to cancel your subscription if online methods aren't working.
1-855-815-2726
Before you cancel completely
If cost is your main concern, Norton sometimes offers retention discounts or plan downgrades worth considering.
Before you cancel completely
If cost is your main concern, Norton sometimes offers retention discounts or plan downgrades worth considering.
Before you cancel completely
If cost is your main concern, Norton sometimes offers retention discounts or plan downgrades worth considering.
Downgrade your Norton plan
Norton offers several tiers with different feature sets. You might be able to switch to a cheaper plan that still meets your needs.
Norton AntiVirus Plus - Single device protection
Norton 360 Standard - 1 device with VPN and password manager
Norton 360 Deluxe - 5 devices with additional features
Switch Your Billing Cycle
Norton offers both monthly and annual billing options, with annual plans providing significant savings.
Annual plans typically save 20-40% compared to monthly billing
Share Your Plan
Norton 360 Deluxe and Premium plans cover multiple devices and can be shared with family members, potentially reducing per-person costs.
Negotiate A Discount On Your Bill
Norton customer service sometimes offers discounts or extended promotional pricing to prevent cancellations, especially for long-term customers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade your Norton plan
Norton offers several tiers with different feature sets. You might be able to switch to a cheaper plan that still meets your needs.
Norton AntiVirus Plus - Single device protection
Norton 360 Standard - 1 device with VPN and password manager
Norton 360 Deluxe - 5 devices with additional features
Switch Your Billing Cycle
Norton offers both monthly and annual billing options, with annual plans providing significant savings.
Annual plans typically save 20-40% compared to monthly billing
Share Your Plan
Norton 360 Deluxe and Premium plans cover multiple devices and can be shared with family members, potentially reducing per-person costs.
Negotiate A Discount On Your Bill
Norton customer service sometimes offers discounts or extended promotional pricing to prevent cancellations, especially for long-term customers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Downgrade your Norton plan
Norton offers several tiers with different feature sets. You might be able to switch to a cheaper plan that still meets your needs.
Norton AntiVirus Plus - Single device protection
Norton 360 Standard - 1 device with VPN and password manager
Norton 360 Deluxe - 5 devices with additional features
Switch Your Billing Cycle
Norton offers both monthly and annual billing options, with annual plans providing significant savings.
Annual plans typically save 20-40% compared to monthly billing
Share Your Plan
Norton 360 Deluxe and Premium plans cover multiple devices and can be shared with family members, potentially reducing per-person costs.
Negotiate A Discount On Your Bill
Norton customer service sometimes offers discounts or extended promotional pricing to prevent cancellations, especially for long-term customers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
Common Norton Cancellation Questions
Quick answers to frequently asked questions about cancelling Norton.
Common Norton Cancellation Questions
Quick answers to frequently asked questions about cancelling Norton.
Common Norton Cancellation Questions
Quick answers to frequently asked questions about cancelling Norton.
Will I get a refund if I cancel Norton?
Will I get a refund if I cancel Norton?
Will I get a refund if I cancel Norton?
Can I cancel Norton online?
Can I cancel Norton online?
Can I cancel Norton online?
What happens after I cancel Norton?
What happens after I cancel Norton?
What happens after I cancel Norton?
Why can't I find the cancel button in my Norton account?
Why can't I find the cancel button in my Norton account?
Why can't I find the cancel button in my Norton account?
Does uninstalling Norton cancel my subscription?
Does uninstalling Norton cancel my subscription?
Does uninstalling Norton cancel my subscription?
Can I cancel Norton without calling?
Can I cancel Norton without calling?
Can I cancel Norton without calling?
Will cancelling Norton affect other devices?
Will cancelling Norton affect other devices?
Will cancelling Norton affect other devices?
Cancel Similar Security Subscriptions
Step-by-step guides for other antivirus and security services.
Cancel Similar Security Subscriptions
Step-by-step guides for other antivirus and security services.
Cancel Similar Security Subscriptions
Step-by-step guides for other antivirus and security services.
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Complete guide to cancelling McAfee antivirus subscriptions and turning off auto-renewal.
How to Cancel Bitdefender
Step-by-step instructions for cancelling Bitdefender security software subscriptions.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Norton
Norton is a cybersecurity software that provides antivirus protection, identity theft protection, and secure VPN services. The platform offers real-time threat detection, firewall protection, and safe web browsing across multiple devices with various subscription tiers.
Why people cancel Norton
Auto-renewal at full price after discount
Found cheaper antivirus alternatives
Built-in Windows Defender is sufficient
Too many promotional emails and notifications
Performance impact on older computers
Why people cancel Norton
Auto-renewal at full price after discount
Found cheaper antivirus alternatives
Built-in Windows Defender is sufficient
Too many promotional emails and notifications
Performance impact on older computers
Why people cancel Norton
Auto-renewal at full price after discount
Found cheaper antivirus alternatives
Built-in Windows Defender is sufficient
Too many promotional emails and notifications
Performance impact on older computers
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