How to Cancel Intelius (Updated 2026)
Cancelling Intelius depends on how you signed up and which plan you have. This guide covers cancellation through the Intelius website, phone support, and third-party billing methods.
Security
Information
Consumer
Intelius Cancellation at a Glance
Cancel Online
Yes
Main Cancel methods
Website
Phone
Live Chat
Time to Cancel
3-5 mins
Instant online
Where to Cancel
My Account
Subscription section
Intelius subscriptions often auto-renew after free trials or discounted periods, sometimes at higher rates. Many users don't realize they're being charged until they check their statements. The cancellation process is straightforward once you locate your account settings.
Cancel Intelius: Step-by-Step Instructions
Follow these steps to cancel your Intelius subscription online. The process typically takes just a few minutes from your account dashboard.
01
Log in to your Intelius account
Visit the Intelius website and click Sign In at the top right. Enter your email and password to access your account dashboard.
02
Navigate to My Account
Once logged in, click on My Account in the top navigation menu or look for your profile icon in the upper right corner.
03
Find Subscription Management
In your account settings, look for Subscription or Billing section. This is usually found in the left sidebar or main account menu.
04
Click Cancel Subscription
Find the Cancel Subscription or Cancel Membership button. You may be asked to provide feedback about why you're cancelling.
05
Confirm cancellation
Review the cancellation details and click Confirm Cancellation. You should receive an email confirmation within a few minutes confirming your subscription has ended.
Intelius-specific things to know
Intelius subscriptions can work differently depending on your plan type. These tips cover common edge cases and billing details.
Before you cancel, keep this in mind
These details can affect your cancellation timing and help you avoid any billing issues.
Alternative ways to cancel Intelius
If you can't cancel through your Intelius account, you may need to contact customer service directly. The right method depends on your specific situation.
Other options to consider
If cost is your main concern, you might consider downgrading to a cheaper plan or pausing temporarily instead of cancelling completely.
Frequently Asked Questions About Cancelling Intelius
Common questions about cancelling Intelius and what to expect after cancellation.
Will I get a refund if I cancel Intelius?
Can I cancel Intelius online?
What happens after I cancel Intelius?
Why can't I find the cancel button in my account?
Does cancelling Intelius affect my credit score?
Can I cancel Intelius from my phone?
How do I know if my Intelius subscription is fully cancelled?
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About Intelius
Intelius is a people search and background check service that provides public records, contact information, and background reports. The platform offers various subscription tiers for accessing detailed personal and professional information about individuals.
Why people cancel Intelius
Only needed for one-time search
Prices increased after trial period
Found information elsewhere for free
Concerned about privacy implications
Not using it enough anymore
The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.