Cancel Hims: 2026 Step-by-Step Guide
Cancelling Hims depends on your treatment type and how you're billed. Some plans can be cancelled online through your account, while others require contacting customer service. This guide covers all the options.
Health
Lifestyle
Consumer
Hims Cancellation at a Glance
Cancel Online
Depends
Main Cancel methods
Website
Customer Service
Live Chat
Time to Cancel
5-10 mins
Longer if contacting support
Where to Cancel
Account Dashboard
Or through customer service
Hims offers various treatment plans with different cancellation processes. Some subscriptions can be managed online, while specialized treatments may require speaking with their medical team to ensure safe discontinuation.
Step-by-Step: Cancel Hims
Here's how to cancel most Hims subscriptions online. Some treatments may require additional steps through customer service.
01
Log in to your Hims account
Go to forhims.com and sign in using your email and password. Click on your profile icon in the top right corner.
02
Navigate to your account settings
Click Account from the dropdown menu, then select Manage Subscription or My Treatments.
03
Find your active subscription
Locate the treatment you want to cancel from your active subscriptions list. Click Manage or Edit next to it.
04
Select cancel option
Look for Cancel Subscription or Pause Treatment. If you don't see this option, you'll need to contact customer service.
05
Confirm your cancellation
Follow the prompts to confirm cancellation. You should receive an email confirmation within a few minutes of completing the process.
Hims-specific things to know
Hims treatments work differently depending on your plan and medical needs. These tips cover common edge cases.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Alternative ways to cancel Hims
If you can't cancel through your account, you may need to contact customer service or use live chat support.
Instead of cancelling
If cost is the issue, you might be able to pause deliveries or switch to a lower-dose treatment instead of cancelling completely.
Frequently Asked Questions About Cancelling Hims
Common questions about cancelling Hims and what to expect.
Will I get a refund if I cancel Hims?
Can I cancel Hims online?
What happens after I cancel Hims?
Why can't I find the cancel button?
Can I pause Hims instead of cancelling?
Does cancelling Hims affect my medical records?
How long does Hims cancellation take?
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Step-by-step guides for other health services.
About Hims
Hims is a telemedicine platform that provides prescription treatments and wellness products for men's health issues including hair loss, erectile dysfunction, and skincare. The service connects users with licensed healthcare providers for consultations and ongoing treatment plans.
Why people cancel Hims
Treatment not showing expected results
Monthly costs adding up over time
Found treatment through local doctor
Side effects from medication
No longer need the treatment
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