How to Cancel Hers (2026 guide)

Cancelling Hers isn't always straightforward — it depends on how you're being billed. This guide walks through every method, whether you signed up directly or through app stores.

Health

Lifestyle

Consumer

At a Glance

Cancel Online

Depends

Main Cancel methods

Website

Mobile App

App Store

Live Chat

Time to Cancel

2-5 mins

Instant for direct billing

Where to Cancel

Account Settings

Or app store subscriptions

Hers offers personalized health treatments with quarterly billing cycles. If you subscribed through their website, you can cancel from your account dashboard. App store subscribers need to cancel through their respective platforms instead.

Managing more than one subscription?

If you're cancelling more than just Hers, our cancel tool can help you cancel your subscriptions easily in one place.

Managing more than one subscription?

If you're cancelling more than just Hers, our cancel tool can help you cancel your subscriptions easily in one place.

Cancel Your Hers Subscription

Follow these steps to cancel your Hers subscription. The process may vary slightly depending on your plan or how you signed up.

01

Sign in to your account

Go to the Hers website and log in to your account using your email and password. If you forgot your password, use the Forgot Password link to reset it.

02

Navigate to account settings

Once logged in, click on your profile icon in the top right corner and select Account Settings from the dropdown menu.

03

Find subscription management

In your account dashboard, look for Subscription or Billing section. Click on Manage Subscription to view your current plans.

04

Cancel your subscription

Find the subscription you want to cancel and click Cancel Subscription. You may be asked to provide feedback about your reason for cancelling.

05

Confirm cancellation

Review the cancellation details and confirm by clicking Yes, Cancel. You should receive a confirmation email and your access continues until the end of your current billing period.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Hers-specific things to know

Hers subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.

Quarterly billing affects timing

Most Hers plans bill every three months. Cancel before your next quarterly charge to avoid being billed for another full treatment cycle.

Treatment plans are interconnected

Quarterly billing affects timing

Most Hers plans bill every three months. Cancel before your next quarterly charge to avoid being billed for another full treatment cycle.

Treatment plans are interconnected

Before you cancel, keep this in mind

These details can affect your cancellation timing or whether it goes through properly.

1. Check who's billing you

If you subscribed through the iOS or Android app, you're billed through Apple or Google, not Hers directly. You'll need to cancel through your app store instead.

2. Access continues until period ends
3. Deleting the app doesn't cancel

1. Check who's billing you

If you subscribed through the iOS or Android app, you're billed through Apple or Google, not Hers directly. You'll need to cancel through your app store instead.

2. Access continues until period ends
3. Deleting the app doesn't cancel

Alternative ways to cancel Hers

If you can't cancel through your Hers account, you may need to go through app stores or customer support. The right option depends on how you're being billed.

Google Play Store

Cancel through Google Play if you subscribed via the Android app.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Live Chat Cancel

Contact Hers support if you're having trouble cancelling or need help with your account.

  1. Visit the Hers website and look for the chat icon in the bottom right

  2. Tell them you want to cancel your subscription

  3. Provide your account email when requested

  4. Confirm the cancellation and ask for email confirmation

Apple App Store

Cancel through iTunes if you subscribed via the iOS app.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Google Play Store

Cancel through Google Play if you subscribed via the Android app.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Apple App Store

Cancel through iTunes if you subscribed via the iOS app.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Live Chat Cancel

Contact Hers support if you're having trouble cancelling or need help with your account.

  1. Visit the Hers website and look for the chat icon in the bottom right

  2. Tell them you want to cancel your subscription

  3. Provide your account email when requested

  4. Confirm the cancellation and ask for email confirmation

Consider these alternatives

If cost or treatment frequency is the issue, you might be able to adjust your plan instead of cancelling completely.

Pause your Hers subscription

Hers allows you to pause treatments for up to 3 months if you need a break. This is helpful if you're traveling, pregnant, or want to try a different approach temporarily.

Switch to a basic plan

Hers offers different treatment intensities and product combinations. You might be able to reduce your plan instead of cancelling entirely.

  • Basic treatment plans with fewer products

  • Consultation-only plans without automatic shipments

  • Single-condition focus instead of comprehensive care

Negotiate A Discount On Your Bill

Contact Hers customer support if cost is your concern. They sometimes offer discounts for long-term customers or can suggest more affordable treatment options.

Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.

Pause your Hers subscription

Hers allows you to pause treatments for up to 3 months if you need a break. This is helpful if you're traveling, pregnant, or want to try a different approach temporarily.

Switch to a basic plan

Hers offers different treatment intensities and product combinations. You might be able to reduce your plan instead of cancelling entirely.

  • Basic treatment plans with fewer products

  • Consultation-only plans without automatic shipments

  • Single-condition focus instead of comprehensive care

Negotiate A Discount On Your Bill

Contact Hers customer support if cost is your concern. They sometimes offer discounts for long-term customers or can suggest more affordable treatment options.

Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Hers Cancellation FAQ

Common questions about cancelling Hers and what to expect.

Will I get a refund if I cancel Hers?

Can I cancel Hers online?

What happens after I cancel Hers?

Why can't I find the cancel button in my Hers account?

Does deleting the Hers app cancel my subscription?

Can I cancel Hers without calling?

Will cancelling Hers affect my medical records?

More Health Cancellation Guides

Step-by-step guides for other health services.

ro.co

How to Cancel Ro

Cancel your Ro telehealth subscription and treatments.

nurx.com

How to Cancel Nurx

End your Nurx prescription delivery service.

forhers.com

About Hers

Hers is a telehealth platform providing personalized treatments for women's health concerns including hair loss, acne, sexual wellness, and mental health. The service connects users with licensed healthcare providers for consultations and prescription treatments delivered directly to their door.

Why people cancel Hers

  • Treatment not showing expected results

  • Found a more affordable alternative

  • No longer need the treatment

  • Subscription cost increased

  • Moving to in-person healthcare provider

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.