HelloFresh Cancellation: Complete Guide (2026)
HelloFresh doesn't make cancellation obvious, and skipping a week isn't the same as cancelling. This guide shows you exactly how to end your HelloFresh subscription for good.
E-commerce
E-commerce
E-commerce
Meal Kit
Meal Kit
Meal Kit
HelloFresh Cancellation at a Glance
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
Customer Service
Time to Cancel
3-5 mins
Before weekly cutoff
Where to Cancel
HelloFresh Account Settings
Plan Settings section
HelloFresh can be cancelled through your account settings, but you need to do it before the weekly order cutoff to avoid being charged for another box. The cancellation option is in Plan Settings, not just skipping or pausing.
Managing more than one subscription?
If you're cancelling more than just HelloFresh, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just HelloFresh, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just HelloFresh, our cancel tool can help you cancel your subscriptions easily in one place.
How to Cancel HelloFresh
Follow these steps to fully cancel your HelloFresh subscription, not just skip or pause.
How to Cancel HelloFresh
Follow these steps to fully cancel your HelloFresh subscription, not just skip or pause.
How to Cancel HelloFresh
Follow these steps to fully cancel your HelloFresh subscription, not just skip or pause.
01
01
01
Log into your HelloFresh account
Go to hellofresh.com and sign in. You can also use the HelloFresh app, though the website is often easier.
02
02
02
Go to Account Settings
Click your name or profile icon, then select Account Settings or Plan Settings from the menu.
03
03
03
Find Plan Settings or Subscription
Look for Plan Settings or scroll down to find subscription management. This is different from skipping weeks.
04
04
04
Select Cancel Plan
Click Cancel Plan or Cancel Subscription. HelloFresh will show alternatives like pausing or changing your delivery frequency.
05
05
05
Complete cancellation survey
Answer the brief survey about why you're cancelling. Continue through any retention offers until you see confirmation that your subscription is cancelled.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
HelloFresh-specific things to know
Keep these details in mind when cancelling HelloFresh.
HelloFresh-specific things to know
Keep these details in mind when cancelling HelloFresh.
HelloFresh-specific things to know
Keep these details in mind when cancelling HelloFresh.
Cancel before the weekly cutoff
HelloFresh has a weekly order cutoff (usually 5 days before delivery). Cancel before this deadline to avoid being charged for another box.
Skipping isn't cancelling
Promotional pricing ends
Cancel before the weekly cutoff
HelloFresh has a weekly order cutoff (usually 5 days before delivery). Cancel before this deadline to avoid being charged for another box.
Skipping isn't cancelling
Promotional pricing ends
Cancel before the weekly cutoff
HelloFresh has a weekly order cutoff (usually 5 days before delivery). Cancel before this deadline to avoid being charged for another box.
Skipping isn't cancelling
Promotional pricing ends
Before you cancel, keep this in mind
Consider these factors before cancelling HelloFresh.
Before you cancel, keep this in mind
Consider these factors before cancelling HelloFresh.
Before you cancel, keep this in mind
Consider these factors before cancelling HelloFresh.
1. Check your next order cutoff
If your next order has already been processed, cancelling won't stop that delivery. Check your upcoming deliveries first.
2. Use any credits or gift cards
3. Consider pausing instead
1. Check your next order cutoff
If your next order has already been processed, cancelling won't stop that delivery. Check your upcoming deliveries first.
2. Use any credits or gift cards
3. Consider pausing instead
1. Check your next order cutoff
If your next order has already been processed, cancelling won't stop that delivery. Check your upcoming deliveries first.
2. Use any credits or gift cards
3. Consider pausing instead
Alternative ways to cancel HelloFresh
If you can't cancel through the website, contact HelloFresh customer service.
Alternative ways to cancel HelloFresh
If you can't cancel through the website, contact HelloFresh customer service.
Alternative ways to cancel HelloFresh
If you can't cancel through the website, contact HelloFresh customer service.
Website
Cancel HelloFresh directly through your account settings on the HelloFresh website.
Go to hellofresh.com → Account Settings → Plan Settings → Cancel Plan
Website
Cancel HelloFresh directly through your account settings on the HelloFresh website.
Go to hellofresh.com → Account Settings → Plan Settings → Cancel Plan
Email Support For Cancellation
You can request cancellation by emailing HelloFresh customer service.
hello@hellofresh.com
Email Support For Cancellation
You can request cancellation by emailing HelloFresh customer service.
hello@hellofresh.com
Live Chat Cancel
HelloFresh offers chat support through their website.
Go to hellofresh.com/contact
Select Chat with us
Request subscription cancellation
Live Chat Cancel
HelloFresh offers chat support through their website.
Go to hellofresh.com/contact
Select Chat with us
Request subscription cancellation
Phone Cancel
Call HelloFresh customer service to cancel your subscription over the phone.
1-646-846-3663
Phone Cancel
Call HelloFresh customer service to cancel your subscription over the phone.
1-646-846-3663
Website
Cancel HelloFresh directly through your account settings on the HelloFresh website.
Go to hellofresh.com → Account Settings → Plan Settings → Cancel Plan
Live Chat Cancel
HelloFresh offers chat support through their website.
Go to hellofresh.com/contact
Select Chat with us
Request subscription cancellation
Email Support For Cancellation
You can request cancellation by emailing HelloFresh customer service.
hello@hellofresh.com
Phone Cancel
Call HelloFresh customer service to cancel your subscription over the phone.
1-646-846-3663
Alternatives to cancelling your subscription
If you want to reduce deliveries without fully cancelling, HelloFresh offers several options.
Alternatives to cancelling your subscription
If you want to reduce deliveries without fully cancelling, HelloFresh offers several options.
Alternatives to cancelling your subscription
If you want to reduce deliveries without fully cancelling, HelloFresh offers several options.
Pause your HelloFresh deliveries
HelloFresh lets you skip multiple weeks at once or pause your subscription. Go to My Menu and skip upcoming weeks to avoid charges without cancelling.
HelloFresh lets you skip multiple weeks at once or pause your subscription. Go to My Menu and skip upcoming weeks to avoid charges without cancelling.
Change your HelloFresh plan
If cost is the issue, you can reduce the number of meals or servings per week to lower your weekly cost.
HelloFresh plan options:
2 servings — Smaller portions for individuals or couples
4 servings — Family-sized portions
2-6 recipes per week — Fewer recipes means lower cost
Negotiate A Discount On Your Bill
When cancelling, HelloFresh often offers discounts, free boxes, or reduced pricing to keep you subscribed. Go through the cancellation flow to see available offers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Pause your HelloFresh deliveries
HelloFresh lets you skip multiple weeks at once or pause your subscription. Go to My Menu and skip upcoming weeks to avoid charges without cancelling.
HelloFresh lets you skip multiple weeks at once or pause your subscription. Go to My Menu and skip upcoming weeks to avoid charges without cancelling.
Change your HelloFresh plan
If cost is the issue, you can reduce the number of meals or servings per week to lower your weekly cost.
HelloFresh plan options:
2 servings — Smaller portions for individuals or couples
4 servings — Family-sized portions
2-6 recipes per week — Fewer recipes means lower cost
Negotiate A Discount On Your Bill
When cancelling, HelloFresh often offers discounts, free boxes, or reduced pricing to keep you subscribed. Go through the cancellation flow to see available offers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Pause your HelloFresh deliveries
HelloFresh lets you skip multiple weeks at once or pause your subscription. Go to My Menu and skip upcoming weeks to avoid charges without cancelling.
HelloFresh lets you skip multiple weeks at once or pause your subscription. Go to My Menu and skip upcoming weeks to avoid charges without cancelling.
Change your HelloFresh plan
If cost is the issue, you can reduce the number of meals or servings per week to lower your weekly cost.
HelloFresh plan options:
2 servings — Smaller portions for individuals or couples
4 servings — Family-sized portions
2-6 recipes per week — Fewer recipes means lower cost
Negotiate A Discount On Your Bill
When cancelling, HelloFresh often offers discounts, free boxes, or reduced pricing to keep you subscribed. Go through the cancellation flow to see available offers.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
The complete guide to cancelling unused subscriptions
Everything you need to know about finding and cutting what you don't use.
HelloFresh Cancellation FAQ
Common questions about cancelling your HelloFresh subscription.
HelloFresh Cancellation FAQ
Common questions about cancelling your HelloFresh subscription.
HelloFresh Cancellation FAQ
Common questions about cancelling your HelloFresh subscription.
Will I get a refund if I cancel HelloFresh?
Will I get a refund if I cancel HelloFresh?
Will I get a refund if I cancel HelloFresh?
What's the difference between skipping and cancelling?
What's the difference between skipping and cancelling?
What's the difference between skipping and cancelling?
Can I cancel HelloFresh from the app?
Can I cancel HelloFresh from the app?
Can I cancel HelloFresh from the app?
When is the order cutoff to avoid being charged?
When is the order cutoff to avoid being charged?
When is the order cutoff to avoid being charged?
Will HelloFresh offer me a deal to stay?
Will HelloFresh offer me a deal to stay?
Will HelloFresh offer me a deal to stay?
What if I already have a box on the way?
What if I already have a box on the way?
What if I already have a box on the way?
Can I resubscribe to HelloFresh later?
Can I resubscribe to HelloFresh later?
Can I resubscribe to HelloFresh later?
Cancel Similar Meal Kit Subscriptions
Guides for cancelling other meal kit delivery services.
Cancel Similar Meal Kit Subscriptions
Guides for cancelling other meal kit delivery services.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About HelloFresh
HelloFresh is a meal kit delivery service providing pre-portioned ingredients and recipes delivered weekly to your door.
Why people cancel HelloFresh
Boxes piling up unused
Cost adds up compared to grocery shopping
Recipes became repetitive
Dietary needs changed
Traveling or schedule changed
Why people cancel HelloFresh
Boxes piling up unused
Cost adds up compared to grocery shopping
Recipes became repetitive
Dietary needs changed
Traveling or schedule changed
Why people cancel HelloFresh
Boxes piling up unused
Cost adds up compared to grocery shopping
Recipes became repetitive
Dietary needs changed
Traveling or schedule changed
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Tired of tracking multiple subscriptions?
Subscriptions stack up quietly. Orbit shows you everything you're paying for, alerts you before renewals, and makes it easy to cancel what you don't need.
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Subscriptions stack up quietly. Orbit shows you everything you're paying for, alerts you before renewals, and makes it easy to cancel what you don't need.
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