Cancel Global Entry: 2026 Step-by-Step Guide
Cancelling Global Entry depends on your membership status and timing. This guide covers withdrawal for pending applications, membership termination, and refund eligibility for various scenarios.
Travel
Government
Consumer
Global Entry Cancellation at a Glance
Cancel Online
Depends
Main Cancel methods
TTP Website
Phone
Written Request
Time to Cancel
5-10 mins
For pending applications
Where to Cancel
TTP Portal
Trusted Traveler Programs site
Global Entry cancellation works differently depending on whether your application is pending or you're an active member. Pending applications can be withdrawn online, but active memberships require contacting CBP directly.
How to Cancel Global Entry Online
These steps work for pending applications. Active members need to contact CBP directly since there's no online cancellation for approved memberships.
01
Log in to TTP website
Go to the Trusted Traveler Programs website and sign in with the same account you used to apply for Global Entry.
02
Access your application dashboard
Once logged in, you'll see your Application Status page showing your current Global Entry application and its status.
03
Find the withdraw option
Look for a Withdraw Application button or link next to your pending Global Entry application. This option only appears for applications that haven't been approved yet.
04
Confirm withdrawal
Click Withdraw Application and confirm your decision. The system will ask you to verify that you want to cancel your Global Entry application.
05
Check for confirmation
Your application status should update to show Withdrawn. You may receive a confirmation email, though this isn't guaranteed for all withdrawals.
Global Entry-specific things to know
Global Entry has unique rules around cancellation timing and refunds that differ from typical subscription services.
Before you cancel, keep this in mind
These details can help you decide if cancelling is really the right choice for your situation.
More ways to cancel
If you can't withdraw online, these methods work for both pending applications and active memberships.
Other options to consider
Depending on why you want to cancel, these alternatives might work better than withdrawing your application completely.
Common Global Entry Cancellation Questions
Quick answers to frequently asked questions about cancelling Global Entry.
Will I get a refund if I cancel Global Entry?
Can I cancel Global Entry online?
What happens to my TSA PreCheck if I cancel Global Entry?
Can I reapply for Global Entry after cancelling?
How long does it take to process a Global Entry cancellation?
Will cancelling affect my ability to get other trusted traveler programs?
Can I cancel just part of my Global Entry benefits?
Cancel Similar Travel Subscriptions
Step-by-step guides for other travel services.
How to Cancel CLEAR
Step-by-step guide to cancelling your CLEAR airport security membership.
About Global Entry
Global Entry is a U.S. Customs and Border Protection program that allows expedited clearance for pre-approved, low-risk travelers when entering the United States. Members use automated kiosks at select airports and receive TSA PreCheck benefits. The program requires a background check and in-person interview, with membership valid for five years.
Why people cancel Global Entry
Application taking too long to process
Found ineligible during background check
No longer traveling internationally
Moving to area without interview locations
Decided to apply for different program instead
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