Cancelling Fitbit Premium depends on where you signed up and which plan you have. This guide covers cancellation through the Fitbit website, mobile apps, app stores, and third-party billing providers.
Fitbit Premium can be billed directly by Fitbit or through app stores. Annual plans may have different cancellation rules than monthly subscriptions. Check your billing source first to use the right cancellation method.
Here's how to cancel Fitbit Premium directly through your account. The process may vary slightly depending on your device and plan type.
Go to fitbit.com and log in with your Fitbit credentials. You can also use the Fitbit mobile app on your phone or tablet.
Click on your profile icon in the top right corner, then select Account Settings from the dropdown menu.
Scroll down to the Fitbit Premium section. Click on Manage Subscription or View Subscription Details.
Click the Cancel Subscription button. Fitbit may ask for feedback about why you're cancelling - this is optional.
Review the cancellation details and confirm. You'll receive an email confirmation and retain access until your current billing period ends.
A few things that might affect your Fitbit Premium cancellation depending on your subscription type.
These details can affect your cancellation timing and what happens to your data afterwards.
If you signed up through the App Store, Google Play, or a third-party provider, you'll need to cancel through them instead of your Fitbit account.
Cancelling Premium doesn't delete your fitness data or basic Fitbit functionality. You'll lose Premium insights but keep all your historical tracking information.
You'll retain Fitbit Premium features until your current billing cycle ends, whether that's monthly or annual. Cancelling doesn't cut off access immediately.
If you're cancelling due to cost or limited usage, these options might work better than cancelling completely.
If you can't cancel through your Fitbit account, you may need to go through app stores or third-party providers. The right option depends on how you're being billed.
iPhone and iPad users who subscribed through the Fitbit app will need to cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to Fitbit Premium through the Google Play Store on Android, you'll need to cancel through Google Play subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkFitbit offers live chat support for subscription issues if you're having trouble cancelling through your account.
Common questions about cancelling Fitbit Premium and what to expect.
Step-by-step guides for other fitness and wellness services.
