How to Cancel Dropbox (2026 guide)
There are a few different ways to cancel Dropbox, and the right one depends on how you signed up. This guide covers cancellation through the Dropbox website, app stores, and business accounts.
Software
Software
Software
Productivity
Productivity
Productivity
Consumer
Consumer
Consumer
Cancellation Summary
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
Google Play
Time to Cancel
2-3 mins
Instant for personal plans
Where to Cancel
Account Settings
Billing section
Dropbox offers both personal and business plans, with different cancellation processes. Business accounts require admin access to cancel, while personal plans can be cancelled directly from your account settings.
Managing more than one subscription?
If you're cancelling more than just Dropbox, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Dropbox, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Dropbox, our cancel tool can help you cancel your subscriptions easily in one place.
Cancel Dropbox: Step-by-Step Instructions
Follow these steps to cancel your Dropbox subscription. The process may vary slightly if you have a business account or signed up through an app store.
Cancel Dropbox: Step-by-Step Instructions
Follow these steps to cancel your Dropbox subscription. The process may vary slightly if you have a business account or signed up through an app store.
Cancel Dropbox: Step-by-Step Instructions
Follow these steps to cancel your Dropbox subscription. The process may vary slightly if you have a business account or signed up through an app store.
01
01
01
Sign in to your Dropbox account
Go to dropbox.com and sign in with your email and password. Make sure you're logged into the account that has the subscription you want to cancel.
02
02
02
Go to your account settings
Click your profile picture in the top right corner, then select Settings from the dropdown menu.
03
03
03
Navigate to billing
In the left sidebar, click on Billing to view your subscription details and payment information.
04
04
04
Cancel your subscription
Find your current plan and click Cancel plan. You'll be asked to confirm your decision and may see a brief survey about your reason for cancelling.
05
05
05
Confirm cancellation
Complete the cancellation process by clicking Yes, cancel my plan. You'll receive an email confirmation and your plan will remain active until the end of your billing period.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Dropbox-specific things to know
Dropbox subscriptions can work differently depending on your plan type. These tips cover common situations you might encounter.
Dropbox-specific things to know
Dropbox subscriptions can work differently depending on your plan type. These tips cover common situations you might encounter.
Dropbox-specific things to know
Dropbox subscriptions can work differently depending on your plan type. These tips cover common situations you might encounter.
Business accounts need admin access
If you're on a Dropbox Business plan, only team admins can cancel the subscription. Regular team members won't see cancellation options in their settings.
Files stay accessible during notice period
Annual plans don't pro-rate refunds
Business accounts need admin access
If you're on a Dropbox Business plan, only team admins can cancel the subscription. Regular team members won't see cancellation options in their settings.
Files stay accessible during notice period
Annual plans don't pro-rate refunds
Business accounts need admin access
If you're on a Dropbox Business plan, only team admins can cancel the subscription. Regular team members won't see cancellation options in their settings.
Files stay accessible during notice period
Annual plans don't pro-rate refunds
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check who's paying for your account
If your Dropbox is paid for by your employer or included in a bundle, you may not see a cancel option in your personal settings.
2. Consider your storage needs after downgrade
3. Note your billing date
1. Check who's paying for your account
If your Dropbox is paid for by your employer or included in a bundle, you may not see a cancel option in your personal settings.
2. Consider your storage needs after downgrade
3. Note your billing date
1. Check who's paying for your account
If your Dropbox is paid for by your employer or included in a bundle, you may not see a cancel option in your personal settings.
2. Consider your storage needs after downgrade
3. Note your billing date
Alternative ways to cancel Dropbox
If you can't cancel through your Dropbox account, you may need to go through app stores or business admin. The right option depends on how you're being billed.
Alternative ways to cancel Dropbox
If you can't cancel through your Dropbox account, you may need to go through app stores or business admin. The right option depends on how you're being billed.
Alternative ways to cancel Dropbox
If you can't cancel through your Dropbox account, you may need to go through app stores or business admin. The right option depends on how you're being billed.
Google Play Store
If you subscribed to Dropbox through the Google Play Store on Android, you'll need to cancel through Google Play subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed to Dropbox through the Google Play Store on Android, you'll need to cancel through Google Play subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
iOS users who subscribed through the Dropbox app need to cancel their subscription through iPhone or iPad Settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
iOS users who subscribed through the Dropbox app need to cancel their subscription through iPhone or iPad Settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Google Play Store
If you subscribed to Dropbox through the Google Play Store on Android, you'll need to cancel through Google Play subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
iOS users who subscribed through the Dropbox app need to cancel their subscription through iPhone or iPad Settings.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Other options to consider
If you're cancelling due to cost or storage needs, you might be able to downgrade or adjust your plan instead of cancelling completely.
Other options to consider
If you're cancelling due to cost or storage needs, you might be able to downgrade or adjust your plan instead of cancelling completely.
Other options to consider
If you're cancelling due to cost or storage needs, you might be able to downgrade or adjust your plan instead of cancelling completely.
Downgrade your Dropbox plan
Dropbox offers multiple storage tiers. You can switch to a cheaper plan if you need less storage rather than cancelling entirely.
Basic (Free) - 2GB storage
Plus - 2TB storage
Family - 2TB with 6 user accounts
Professional - 3TB plus advanced features
Switch Your Billing Cycle
Dropbox offers both monthly and annual billing options. Annual plans provide significant savings compared to paying monthly.
Annual plans save approximately 20% compared to monthly billing
Share Your Plan
Dropbox Family plans allow up to 6 people to share 2TB of storage, making it more cost-effective than individual accounts for families.
Downgrade your Dropbox plan
Dropbox offers multiple storage tiers. You can switch to a cheaper plan if you need less storage rather than cancelling entirely.
Basic (Free) - 2GB storage
Plus - 2TB storage
Family - 2TB with 6 user accounts
Professional - 3TB plus advanced features
Switch Your Billing Cycle
Dropbox offers both monthly and annual billing options. Annual plans provide significant savings compared to paying monthly.
Annual plans save approximately 20% compared to monthly billing
Share Your Plan
Dropbox Family plans allow up to 6 people to share 2TB of storage, making it more cost-effective than individual accounts for families.
Downgrade your Dropbox plan
Dropbox offers multiple storage tiers. You can switch to a cheaper plan if you need less storage rather than cancelling entirely.
Basic (Free) - 2GB storage
Plus - 2TB storage
Family - 2TB with 6 user accounts
Professional - 3TB plus advanced features
Switch Your Billing Cycle
Dropbox offers both monthly and annual billing options. Annual plans provide significant savings compared to paying monthly.
Annual plans save approximately 20% compared to monthly billing
Share Your Plan
Dropbox Family plans allow up to 6 people to share 2TB of storage, making it more cost-effective than individual accounts for families.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Frequently Asked Questions About Cancelling Dropbox
Common questions about cancelling Dropbox and what to expect.
Frequently Asked Questions About Cancelling Dropbox
Common questions about cancelling Dropbox and what to expect.
Frequently Asked Questions About Cancelling Dropbox
Common questions about cancelling Dropbox and what to expect.
Will I get a refund if I cancel Dropbox?
Will I get a refund if I cancel Dropbox?
Will I get a refund if I cancel Dropbox?
Can I cancel Dropbox online?
Can I cancel Dropbox online?
Can I cancel Dropbox online?
What happens to my files after I cancel Dropbox?
What happens to my files after I cancel Dropbox?
What happens to my files after I cancel Dropbox?
Why can't I find the cancel button in my Dropbox account?
Why can't I find the cancel button in my Dropbox account?
Why can't I find the cancel button in my Dropbox account?
Does deleting the Dropbox app cancel my subscription?
Does deleting the Dropbox app cancel my subscription?
Does deleting the Dropbox app cancel my subscription?
Can I cancel Dropbox from my phone?
Can I cancel Dropbox from my phone?
Can I cancel Dropbox from my phone?
How do I check if my Dropbox subscription is fully cancelled?
How do I check if my Dropbox subscription is fully cancelled?
How do I check if my Dropbox subscription is fully cancelled?
Cancel Similar Software Subscriptions
Step-by-step guides for other cloud storage services.
Cancel Similar Software Subscriptions
Step-by-step guides for other cloud storage services.
Cancel Similar Software Subscriptions
Step-by-step guides for other cloud storage services.
How to Cancel Google Drive
Cancel your Google Drive storage plan and manage your Google account storage.
How to Cancel iCloud
Stop paying for iCloud storage and downgrade to Apple's free tier.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Dropbox
Dropbox is a cloud storage service that allows users to store, sync, and share files across devices. The platform offers file backup, collaborative workspaces, and document sharing features for individuals and teams.
Why people cancel Dropbox
Storage needs decreased
Found cheaper cloud storage
Switching to integrated solutions
Only needed it temporarily
Price increased or fees added
Why people cancel Dropbox
Storage needs decreased
Found cheaper cloud storage
Switching to integrated solutions
Only needed it temporarily
Price increased or fees added
Why people cancel Dropbox
Storage needs decreased
Found cheaper cloud storage
Switching to integrated solutions
Only needed it temporarily
Price increased or fees added
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