Cancelling Chegg depends on how you signed up and which plan you have. This guide covers cancellation through the Chegg website, mobile apps, and app store subscriptions.
Most Chegg users sign up directly through the website and can cancel from their account settings. If you subscribed through a mobile app, you may need to cancel through your app store instead of your Chegg account.
Follow these steps to cancel your Chegg subscription directly through your account. Most users can complete this process in under 3 minutes.
Go to Chegg.com and log in using your email and password. Make sure you're using the same account that has the active subscription.
Click on your profile icon in the top right corner, then select My Account from the dropdown menu.
In your account dashboard, find and click on Subscriptions in the left sidebar menu to view your active plans.
Find your active Chegg subscription and click Cancel Subscription. You may be asked to complete a brief survey about your reason for cancelling.
Review the cancellation details and confirm. You'll receive an email confirmation and your access will continue until the end of your current billing period.
A few details that might affect your Chegg cancellation or billing.
These details can help you avoid issues with your Chegg cancellation.
Make sure you're cancelling through the same method you used to sign up. App store subscriptions can't be cancelled through the Chegg website.
Your access continues until your next billing date. Cancel at least a day before renewal to avoid being charged for another month.
If you have saved solutions or study guides, make sure to download or screenshot them before your subscription expires.
If you're cancelling due to cost or temporary non-use, these options might work better than cancelling completely.
If you can't cancel through your Chegg account, you may need to go through your app store. The right option depends on how you originally signed up.
If you subscribed to Chegg through the iPhone or iPad app, cancel through your Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you signed up for Chegg through the Android app, you'll need to cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkIf you're having trouble cancelling online, Chegg's customer support can help you cancel your subscription.
Common questions about cancelling Chegg and what to expect.
Step-by-step guides for other education services.
See all cancellation guides