There are a few different ways to cancel Canva Pro, and the right one depends on how you signed up. This guide covers cancellation through the Canva website, app stores, and team billing.
Canva Pro subscriptions vary based on whether you have an individual plan or team account. Team members can't cancel directly — only the team admin can manage the subscription through team billing settings.
These steps work for most Canva Pro users. Your exact process depends on how you originally subscribed.
Go to canva.com and log in with your email and password, or use your Google/Facebook login if that's how you signed up.
Click on your profile picture in the top right corner, then select Account settings from the dropdown menu.
In the left sidebar, click on Billing & teams. This will show your current Canva Pro subscription details.
Find your Canva Pro plan and click Cancel subscription. You may be asked to provide feedback about why you're cancelling.
Review the cancellation details and click Yes, cancel subscription. You'll receive a confirmation email and retain access until your billing period ends.
These tips can help you avoid common issues when cancelling Canva Pro.
These details can affect your cancellation timing or whether it goes through properly.
Make sure you're cancelling through the right account. If your company or someone else pays for your Canva Pro, they need to cancel it instead.
You'll keep Canva Pro features until your next billing date. The cancellation prevents the next charge but doesn't end your current subscription immediately.
Any designs using premium elements will lose those features after your subscription ends. Download important projects while you still have Pro access.
If cost is the issue, you might be able to downgrade or adjust your billing cycle instead of cancelling completely.
If you can't cancel through your Canva account, you may need to go through app stores or team billing. The right option depends on how you're being billed.
iPhone and iPad users who subscribed through the iOS app need to cancel through Apple's subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android app, cancel through Google Play Store subscriptions instead of Canva's website.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkCanva offers live chat support if you're having trouble finding the cancel option or need help with your subscription.
Common questions about cancelling Canva Pro and what to expect.
Step-by-step guides for other design and productivity services.