How to Cancel Bitdefender (2026 guide)

Cancelling Bitdefender depends on where you purchased your subscription. This guide covers cancellation through the Bitdefender website, app stores, and third-party resellers like Amazon or retail stores.

Security

Security

Security

Software

Software

Software

Consumer

Consumer

Consumer

Bitdefender Cancellation at a Glance

Cancel Online

Depends

Main Cancel methods

Website

Phone

Live Chat

Reseller

Time to Cancel

5-10 mins

Instant for direct purchases

Where to Cancel

Bitdefender Central

Or original retailer

Bitdefender subscriptions purchased through third-party retailers like Amazon, Best Buy, or other resellers cannot be cancelled through your Bitdefender account. You'll need to cancel through the original purchase source instead.

Managing more than one subscription?

If you're cancelling more than just Bitdefender, our cancel tool can help you cancel your subscriptions easily in one place.

Managing more than one subscription?

If you're cancelling more than just Bitdefender, our cancel tool can help you cancel your subscriptions easily in one place.

Managing more than one subscription?

If you're cancelling more than just Bitdefender, our cancel tool can help you cancel your subscriptions easily in one place.

Cancel Bitdefender: Step-by-Step Instructions

Follow these steps to cancel your Bitdefender subscription directly. This works for subscriptions purchased through Bitdefender's website.

Cancel Bitdefender: Step-by-Step Instructions

Follow these steps to cancel your Bitdefender subscription directly. This works for subscriptions purchased through Bitdefender's website.

Cancel Bitdefender: Step-by-Step Instructions

Follow these steps to cancel your Bitdefender subscription directly. This works for subscriptions purchased through Bitdefender's website.

01
01
01

Sign in to Bitdefender Central

Go to Bitdefender Central and log in with your account credentials. This is where you manage all your Bitdefender subscriptions and devices.

02
02
02

Navigate to My Subscriptions

Click on My Subscriptions from the main menu or dashboard. You'll see all your active Bitdefender products and their renewal dates.

03
03
03

Find your subscription

Locate the subscription you want to cancel and click Manage Auto-Renewal or the settings icon next to it.

04
04
04

Turn off auto-renewal

Toggle the Auto-Renewal switch to off or click Cancel Subscription. You may be asked to provide feedback about your cancellation.

05
05
05

Confirm cancellation

Review your cancellation details and confirm. You'll receive an email confirmation, and your subscription will remain active until the current billing period ends.

Want the faster way?

Our tool has direct cancel links for hundreds of services.

Want the faster way?

Our tool has direct cancel links for hundreds of services.

Want the faster way?

Our tool has direct cancel links for hundreds of services.

Bitdefender-specific things to know

Bitdefender subscriptions work differently depending on where you bought them. These tips cover common situations.

Bitdefender-specific things to know

Bitdefender subscriptions work differently depending on where you bought them. These tips cover common situations.

Bitdefender-specific things to know

Bitdefender subscriptions work differently depending on where you bought them. These tips cover common situations.

Check your purchase source first

If you bought through Amazon, Best Buy, or another retailer, you cannot cancel through Bitdefender Central. Contact the original seller instead.

License keys don't auto-renew
Grace period varies by region

Check your purchase source first

If you bought through Amazon, Best Buy, or another retailer, you cannot cancel through Bitdefender Central. Contact the original seller instead.

License keys don't auto-renew
Grace period varies by region

Check your purchase source first

If you bought through Amazon, Best Buy, or another retailer, you cannot cancel through Bitdefender Central. Contact the original seller instead.

License keys don't auto-renew
Grace period varies by region

Before cancelling Bitdefender

These details can affect your cancellation timing or whether it goes through properly.

Before cancelling Bitdefender

These details can affect your cancellation timing or whether it goes through properly.

Before cancelling Bitdefender

These details can affect your cancellation timing or whether it goes through properly.

1. Check who's billing you

Look at your credit card statement to see if you're being charged by Bitdefender directly or through Amazon, PayPal, or another retailer.

2. Your protection continues until renewal
3. Annual renewals are common

1. Check who's billing you

Look at your credit card statement to see if you're being charged by Bitdefender directly or through Amazon, PayPal, or another retailer.

2. Your protection continues until renewal
3. Annual renewals are common

1. Check who's billing you

Look at your credit card statement to see if you're being charged by Bitdefender directly or through Amazon, PayPal, or another retailer.

2. Your protection continues until renewal
3. Annual renewals are common

Alternative ways to cancel Bitdefender

If you can't cancel through your Bitdefender account, you may need to go through phone support or the original retailer. The right option depends on where you purchased.

Alternative ways to cancel Bitdefender

If you can't cancel through your Bitdefender account, you may need to go through phone support or the original retailer. The right option depends on where you purchased.

Alternative ways to cancel Bitdefender

If you can't cancel through your Bitdefender account, you may need to go through phone support or the original retailer. The right option depends on where you purchased.

Reseller & Third-Party Billing

If you purchased Bitdefender through a third-party retailer, you'll need to cancel through them instead of Bitdefender directly.

Check your bank or credit card statement to see who charged you.

  • Amazon - Cancel through Your Account > Digital Services

  • Best Buy - Contact customer service for subscription cancellation

  • Costco - Call membership services or visit in-store

  • Other retailers - Check your purchase confirmation email for cancellation instructions

Reseller & Third-Party Billing

If you purchased Bitdefender through a third-party retailer, you'll need to cancel through them instead of Bitdefender directly.

Check your bank or credit card statement to see who charged you.

  • Amazon - Cancel through Your Account > Digital Services

  • Best Buy - Contact customer service for subscription cancellation

  • Costco - Call membership services or visit in-store

  • Other retailers - Check your purchase confirmation email for cancellation instructions

Phone Cancel

You can call Bitdefender customer support to cancel your subscription, especially useful if you're having trouble with the online process.

1-844-843-4262 (US), hours vary by region

Phone Cancel

You can call Bitdefender customer support to cancel your subscription, especially useful if you're having trouble with the online process.

1-844-843-4262 (US), hours vary by region

Live Chat Cancel

Bitdefender offers live chat support for cancellation assistance, especially helpful if you can't find the cancel option in your account.

  1. Go to the Bitdefender support website

  2. Click Contact Support or Live Chat

  3. Request cancellation assistance from the agent

  4. Provide your account details for verification

Live Chat Cancel

Bitdefender offers live chat support for cancellation assistance, especially helpful if you can't find the cancel option in your account.

  1. Go to the Bitdefender support website

  2. Click Contact Support or Live Chat

  3. Request cancellation assistance from the agent

  4. Provide your account details for verification

Reseller & Third-Party Billing

If you purchased Bitdefender through a third-party retailer, you'll need to cancel through them instead of Bitdefender directly.

Check your bank or credit card statement to see who charged you.

  • Amazon - Cancel through Your Account > Digital Services

  • Best Buy - Contact customer service for subscription cancellation

  • Costco - Call membership services or visit in-store

  • Other retailers - Check your purchase confirmation email for cancellation instructions

Live Chat Cancel

Bitdefender offers live chat support for cancellation assistance, especially helpful if you can't find the cancel option in your account.

  1. Go to the Bitdefender support website

  2. Click Contact Support or Live Chat

  3. Request cancellation assistance from the agent

  4. Provide your account details for verification

Phone Cancel

You can call Bitdefender customer support to cancel your subscription, especially useful if you're having trouble with the online process.

1-844-843-4262 (US), hours vary by region

Other options

If cost is the issue, you might be able to downgrade to a cheaper Bitdefender plan instead of cancelling completely.

Other options

If cost is the issue, you might be able to downgrade to a cheaper Bitdefender plan instead of cancelling completely.

Other options

If cost is the issue, you might be able to downgrade to a cheaper Bitdefender plan instead of cancelling completely.

Downgrade your Bitdefender plan

Bitdefender offers several tiers with different features and device limits. You might find a cheaper option that still meets your security needs.

  • Antivirus Plus - Basic antivirus for Windows

  • Internet Security - Multi-device protection

  • Total Security - Premium features across all devices

Switch Your Billing Cycle

Bitdefender offers both annual and multi-year subscriptions, with longer commitments providing better per-year pricing.

Up to 50% savings with 3-year plans

Downgrade your Bitdefender plan

Bitdefender offers several tiers with different features and device limits. You might find a cheaper option that still meets your security needs.

  • Antivirus Plus - Basic antivirus for Windows

  • Internet Security - Multi-device protection

  • Total Security - Premium features across all devices

Switch Your Billing Cycle

Bitdefender offers both annual and multi-year subscriptions, with longer commitments providing better per-year pricing.

Up to 50% savings with 3-year plans

Downgrade your Bitdefender plan

Bitdefender offers several tiers with different features and device limits. You might find a cheaper option that still meets your security needs.

  • Antivirus Plus - Basic antivirus for Windows

  • Internet Security - Multi-device protection

  • Total Security - Premium features across all devices

Switch Your Billing Cycle

Bitdefender offers both annual and multi-year subscriptions, with longer commitments providing better per-year pricing.

Up to 50% savings with 3-year plans

The complete guide to cancelling unused subscriptions

Everything you need to know about finding and cutting what you don't use.

The complete guide to cancelling unused subscriptions

Everything you need to know about finding and cutting what you don't use.

The complete guide to cancelling unused subscriptions

Everything you need to know about finding and cutting what you don't use.

Bitdefender Cancellation FAQ

Common questions about cancelling Bitdefender and what to expect.

Bitdefender Cancellation FAQ

Common questions about cancelling Bitdefender and what to expect.

Bitdefender Cancellation FAQ

Common questions about cancelling Bitdefender and what to expect.

Will I get a refund if I cancel Bitdefender?

Will I get a refund if I cancel Bitdefender?

Will I get a refund if I cancel Bitdefender?

Can I cancel Bitdefender online?

Can I cancel Bitdefender online?

Can I cancel Bitdefender online?

What happens after I cancel Bitdefender?

What happens after I cancel Bitdefender?

What happens after I cancel Bitdefender?

Why can't I find the cancel button in my account?

Why can't I find the cancel button in my account?

Why can't I find the cancel button in my account?

Does uninstalling Bitdefender cancel my subscription?

Does uninstalling Bitdefender cancel my subscription?

Does uninstalling Bitdefender cancel my subscription?

Can I cancel Bitdefender without calling?

Can I cancel Bitdefender without calling?

Can I cancel Bitdefender without calling?

How do I check if my Bitdefender subscription is fully cancelled?

How do I check if my Bitdefender subscription is fully cancelled?

How do I check if my Bitdefender subscription is fully cancelled?

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Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

bitdefender.com
bitdefender.com
bitdefender.com

About Bitdefender

Bitdefender is a cybersecurity company providing antivirus software, internet security, and endpoint protection for consumers and businesses. Their products include real-time threat detection, VPN services, and advanced security features across multiple devices and platforms.

Why people cancel Bitdefender

  • Found a cheaper security solution

  • System performance impact too high

  • Switching to built-in Windows security

  • Auto-renewal caught them off guard

  • No longer need premium features

Why people cancel Bitdefender

  • Found a cheaper security solution

  • System performance impact too high

  • Switching to built-in Windows security

  • Auto-renewal caught them off guard

  • No longer need premium features

Why people cancel Bitdefender

  • Found a cheaper security solution

  • System performance impact too high

  • Switching to built-in Windows security

  • Auto-renewal caught them off guard

  • No longer need premium features

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