AAA membership cancellation requires either a phone call or visiting a local branch — you can't cancel online. The process varies slightly depending on your membership type and how long you've been a member. This guide covers all your options.
AAA requires phone or in-person cancellation even if you signed up online. Most members call the customer service line, though you can also visit any AAA branch location or send certified mail to your regional office.
Follow these steps to cancel by phone. This is the fastest method for most members.
Call 1-866-222-7871 during business hours. Have your membership number ready from your AAA card or app.
Provide your membership number, name, and address to verify your account. The representative may ask for additional security questions.
Tell the representative you want to cancel your AAA membership. They may offer to transfer you to retention or ask about your reason for cancelling.
AAA may offer discounts or alternative plans to keep you as a member. Decline if you're sure about cancelling, or ask for details if interested.
Ask for confirmation of your cancellation date and whether you'll receive a refund for unused months. Request a confirmation email or reference number.
AAA memberships have unique policies that might affect your cancellation timing or refund eligibility.
These details can help you avoid issues or determine the best timing for your cancellation.
AAA typically bills annually. If you're close to renewal, you might want to wait until after the renewal date to avoid paying for a full year.
Your roadside assistance remains active until your membership expiration date, even after cancelling. You won't lose coverage immediately.
Save digital copies of your membership card, travel guides, or discount certificates you might want to reference later.
If cost is your main concern, AAA offers several alternatives that might work better than cancelling completely.
If you can't call during business hours, these methods also work for cancelling your membership.
Visit any AAA branch location to cancel in person. Bring your membership card and photo ID for verification.
Use the AAA branch locator on their website to find your nearest location and hours.
You can cancel by sending a written request to your regional AAA office if you prefer not to call.
Contact your local AAA branch for the correct mailing address, as it varies by region and membership type.
Quick answers to common questions about cancelling AAA membership.
