Cancel AAA: 2026 Step-by-Step Guide
AAA membership cancellation requires either a phone call or visiting a local branch — you can't cancel online. The process varies slightly depending on your membership type and how long you've been a member. This guide covers all your options.
Quick Cancellation Overview
Cancel Online
No
Main Cancel methods
Phone
In-Person
Certified Mail
Time to Cancel
5-15 mins
Phone wait times vary
Where to Cancel
Phone or Local Branch
No online option available
AAA requires phone or in-person cancellation even if you signed up online. Most members call the customer service line, though you can also visit any AAA branch location or send certified mail to your regional office.
Call AAA customer service
Call 1-866-222-7871 during business hours. Have your membership number ready from your AAA card or app.
Verify your identity
Provide your membership number, name, and address to verify your account. The representative may ask for additional security questions.
Request cancellation
Tell the representative you want to cancel your AAA membership. They may offer to transfer you to retention or ask about your reason for cancelling.
Handle retention offers
AAA may offer discounts or alternative plans to keep you as a member. Decline if you're sure about cancelling, or ask for details if interested.
Confirm cancellation details
Ask for confirmation of your cancellation date and whether you'll receive a refund for unused months. Request a confirmation email or reference number.
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About AAA
AAA is a federation of motor clubs providing roadside assistance, travel planning, insurance, and automotive services to members across North America. The organization offers emergency roadside help including towing, battery jumps, lockout assistance, and tire changes through a network of approved service providers.


