How to Cancel 24 Hour Fitness (2026 guide)
Cancelling 24 Hour Fitness isn't always straightforward — it depends on your membership type and contract terms. This guide walks through every method including in-person, phone, and certified mail options.
Fitness
Fitness
Fitness
Health
Health
Health
Consumer
Consumer
Consumer
Cancellation Summary
Cancel Online
No
Main Cancel methods
In-Person
Phone
Certified Mail
Time to Cancel
5-15 mins
Plus 30-day notice period
Where to Cancel
Home Club
Member services desk
24 Hour Fitness requires cancellation in person, by phone, or certified mail — you can't cancel online even if you signed up digitally. All methods require 30 days advance notice, and annual memberships may have additional fees.
We found the cancel buttons so you don't have to
Direct links for hundreds of services. Just click and cancel.
We found the cancel buttons so you don't have to
Direct links for hundreds of services. Just click and cancel.
We found the cancel buttons so you don't have to
Direct links for hundreds of services. Just click and cancel.
Cancel 24 Hour Fitness: Step-by-Step Instructions
Here's how to cancel your 24 Hour Fitness membership. The process requires advance notice and can't be done online.
Cancel 24 Hour Fitness: Step-by-Step Instructions
Here's how to cancel your 24 Hour Fitness membership. The process requires advance notice and can't be done online.
Cancel 24 Hour Fitness: Step-by-Step Instructions
Here's how to cancel your 24 Hour Fitness membership. The process requires advance notice and can't be done online.
01
01
01
Visit your home club
Go to the 24 Hour Fitness location where you originally signed up. This is called your home club and is listed on your membership agreement.
02
02
02
Find the member services desk
Locate the member services or front desk area. Ask a staff member for a membership cancellation form.
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03
Complete the cancellation form
Fill out the form completely, including your reason for cancelling. You'll need to provide 30 days written notice for the cancellation to take effect.
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04
Submit and get confirmation
Submit the form to staff and ask for a confirmation receipt. This proves you submitted your 30-day notice and protects you from future charges.
05
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05
Verify final billing date
Confirm your last billing date will be 30 days from submission. Check your account online or by phone to ensure no additional charges after your cancellation date.
Want the faster way?
Our tool has direct cancel links for hundreds of services.
Want the faster way?
Our tool has direct cancel links for hundreds of services.
Want the faster way?
Our tool has direct cancel links for hundreds of services.
24 Hour Fitness-specific things to know
These tips cover common issues that might affect your 24 Hour Fitness cancellation.
24 Hour Fitness-specific things to know
These tips cover common issues that might affect your 24 Hour Fitness cancellation.
24 Hour Fitness-specific things to know
These tips cover common issues that might affect your 24 Hour Fitness cancellation.
30-day notice is mandatory
All 24 Hour Fitness memberships require 30 days advance notice. You'll be charged for one more month even after submitting your cancellation.
Annual memberships may have fees
Must cancel at your home club
30-day notice is mandatory
All 24 Hour Fitness memberships require 30 days advance notice. You'll be charged for one more month even after submitting your cancellation.
Annual memberships may have fees
Must cancel at your home club
30-day notice is mandatory
All 24 Hour Fitness memberships require 30 days advance notice. You'll be charged for one more month even after submitting your cancellation.
Annual memberships may have fees
Must cancel at your home club
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check for annual fees coming up
Many 24 Hour Fitness memberships have annual fees (usually around $49) charged separately from monthly dues. If yours is coming up soon, you might want to time your cancellation accordingly.
2. Bring proper identification
3. Note your billing cycle
1. Check for annual fees coming up
Many 24 Hour Fitness memberships have annual fees (usually around $49) charged separately from monthly dues. If yours is coming up soon, you might want to time your cancellation accordingly.
2. Bring proper identification
3. Note your billing cycle
1. Check for annual fees coming up
Many 24 Hour Fitness memberships have annual fees (usually around $49) charged separately from monthly dues. If yours is coming up soon, you might want to time your cancellation accordingly.
2. Bring proper identification
3. Note your billing cycle
Alternative ways to cancel 24 Hour Fitness
If you can't visit your home club in person, you can cancel by phone or certified mail.
Alternative ways to cancel 24 Hour Fitness
If you can't visit your home club in person, you can cancel by phone or certified mail.
Alternative ways to cancel 24 Hour Fitness
If you can't visit your home club in person, you can cancel by phone or certified mail.
Written Mail
You can cancel by sending a certified letter with your cancellation request and membership details.
24 Hour Fitness Customer Service, 12647 Alcosta Blvd, San Ramon, CA 94583
Written Mail
You can cancel by sending a certified letter with your cancellation request and membership details.
24 Hour Fitness Customer Service, 12647 Alcosta Blvd, San Ramon, CA 94583
Phone Cancel
Call customer service to request cancellation over the phone with proper identification.
1-800-224-0240
Phone Cancel
Call customer service to request cancellation over the phone with proper identification.
1-800-224-0240
In-Person
Visit your home club location where you originally signed up to complete cancellation paperwork.
Must be done at your specific home club location
In-Person
Visit your home club location where you originally signed up to complete cancellation paperwork.
Must be done at your specific home club location
Written Mail
You can cancel by sending a certified letter with your cancellation request and membership details.
24 Hour Fitness Customer Service, 12647 Alcosta Blvd, San Ramon, CA 94583
In-Person
Visit your home club location where you originally signed up to complete cancellation paperwork.
Must be done at your specific home club location
Phone Cancel
Call customer service to request cancellation over the phone with proper identification.
1-800-224-0240
Alternatives to cancelling your subscription
If you're cancelling due to cost or schedule changes, you might be able to freeze or downgrade instead of cancelling completely.
Alternatives to cancelling your subscription
If you're cancelling due to cost or schedule changes, you might be able to freeze or downgrade instead of cancelling completely.
Alternatives to cancelling your subscription
If you're cancelling due to cost or schedule changes, you might be able to freeze or downgrade instead of cancelling completely.
Freeze your 24 Hour Fitness membership
24 Hour Fitness offers membership freezes for up to 6 months per year. This costs around $10/month but is much cheaper than full membership fees. Good for temporary situations like injury, travel, or financial hardship.
Switch to a lower tier membership
24 Hour Fitness has multiple membership levels with different pricing and access privileges.
Basic - Single club access
Sport - All 24 Hour Fitness locations
Super-Sport - Premium locations with pools and courts
Switch Your Billing Cycle
Switching from monthly to annual billing typically saves 10-15% on membership fees
Save $50-100 per year
Negotiate A Discount On Your Bill
24 Hour Fitness retention staff may offer discounted rates or waived fees if you mention cancelling due to cost concerns. It's worth asking before you cancel.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Freeze your 24 Hour Fitness membership
24 Hour Fitness offers membership freezes for up to 6 months per year. This costs around $10/month but is much cheaper than full membership fees. Good for temporary situations like injury, travel, or financial hardship.
Switch to a lower tier membership
24 Hour Fitness has multiple membership levels with different pricing and access privileges.
Basic - Single club access
Sport - All 24 Hour Fitness locations
Super-Sport - Premium locations with pools and courts
Switch Your Billing Cycle
Switching from monthly to annual billing typically saves 10-15% on membership fees
Save $50-100 per year
Negotiate A Discount On Your Bill
24 Hour Fitness retention staff may offer discounted rates or waived fees if you mention cancelling due to cost concerns. It's worth asking before you cancel.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Freeze your 24 Hour Fitness membership
24 Hour Fitness offers membership freezes for up to 6 months per year. This costs around $10/month but is much cheaper than full membership fees. Good for temporary situations like injury, travel, or financial hardship.
Switch to a lower tier membership
24 Hour Fitness has multiple membership levels with different pricing and access privileges.
Basic - Single club access
Sport - All 24 Hour Fitness locations
Super-Sport - Premium locations with pools and courts
Switch Your Billing Cycle
Switching from monthly to annual billing typically saves 10-15% on membership fees
Save $50-100 per year
Negotiate A Discount On Your Bill
24 Hour Fitness retention staff may offer discounted rates or waived fees if you mention cancelling due to cost concerns. It's worth asking before you cancel.
Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.
Want to cancel more than just 24 Hour Fitness?
Our complete guide walks you through cutting unused subscriptions.
Want to cancel more than just 24 Hour Fitness?
Our complete guide walks you through cutting unused subscriptions.
Want to cancel more than just 24 Hour Fitness?
Our complete guide walks you through cutting unused subscriptions.
24 Hour Fitness Cancellation FAQ
Common questions about cancelling 24 Hour Fitness and what to expect.
24 Hour Fitness Cancellation FAQ
Common questions about cancelling 24 Hour Fitness and what to expect.
24 Hour Fitness Cancellation FAQ
Common questions about cancelling 24 Hour Fitness and what to expect.
Can I cancel 24 Hour Fitness online?
Can I cancel 24 Hour Fitness online?
Can I cancel 24 Hour Fitness online?
Will I get a refund if I cancel 24 Hour Fitness?
Will I get a refund if I cancel 24 Hour Fitness?
Will I get a refund if I cancel 24 Hour Fitness?
What happens after I cancel 24 Hour Fitness?
What happens after I cancel 24 Hour Fitness?
What happens after I cancel 24 Hour Fitness?
Why can't I find the cancel button in my account?
Why can't I find the cancel button in my account?
Why can't I find the cancel button in my account?
Can I cancel 24 Hour Fitness without visiting my home club?
Can I cancel 24 Hour Fitness without visiting my home club?
Can I cancel 24 Hour Fitness without visiting my home club?
Does cancelling 24 Hour Fitness affect other users on my account?
Does cancelling 24 Hour Fitness affect other users on my account?
Does cancelling 24 Hour Fitness affect other users on my account?
What if I move and can't access my home club?
What if I move and can't access my home club?
What if I move and can't access my home club?
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Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About 24 Hour Fitness
24 Hour Fitness is a chain of fitness centers offering cardio equipment, strength training, group fitness classes, and personal training services. The gym operates 24 hours at most locations and provides various membership tiers with access to multiple club locations across the western United States.
Why people cancel 24 Hour Fitness
Found a gym closer to home
Prices increased or fees added
Not using it enough anymore
Moving to a new location
Switched to home workouts
Why people cancel 24 Hour Fitness
Found a gym closer to home
Prices increased or fees added
Not using it enough anymore
Moving to a new location
Switched to home workouts
Why people cancel 24 Hour Fitness
Found a gym closer to home
Prices increased or fees added
Not using it enough anymore
Moving to a new location
Switched to home workouts
It's never just one subscription
They stack up quietly. See everything you're paying for in one place.
It's never just one subscription
They stack up quietly. See everything you're paying for in one place.
It's never just one subscription
They stack up quietly. See everything you're paying for in one place.
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Use Orbit to track smarter, save more, and make your money work for you.
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