Cancelling Uber One isn't always straightforward — it depends on how you're being billed. This guide walks through every method including the Uber app, website, and third-party providers.
Uber One subscriptions are typically billed directly through Uber, but some users may have signed up through app stores or promotional offers. If you don't see cancellation options in your Uber account, check your app store subscriptions instead.
Here's how to cancel Uber One directly. If you're billed through a third party, see the alternative methods section below.
Launch the Uber app on your phone and make sure you're signed in to your account. You can also do this through the Uber website if you prefer.
Look for your profile picture or icon in the top right corner of the app. Tap it to access your account menu and settings.
In your account menu, look for Uber One or Memberships. Tap on it to access your subscription settings and membership details.
Find and tap Manage Membership or Cancel Membership. This will take you to the cancellation options for your Uber One subscription.
Follow the prompts to complete your cancellation. You may be asked to provide feedback about why you're cancelling. Your benefits will continue until your current billing period ends.
A few things that might affect your Uber One cancellation.
These details can affect your cancellation timing or whether it goes through properly.
Make sure Uber is charging you directly. If you signed up through Apple, Google, or another provider, you'll need to cancel through them instead.
Your membership continues until the end of your current billing cycle, so timing your cancellation doesn't affect when benefits end.
If you're temporarily not using the service, Uber sometimes offers pause options that might be better than fully cancelling your membership.
If cost is the issue, you might be able to pause or downgrade instead of cancelling completely.
If you can't cancel through your Uber account, you may need to go through app stores or other providers. The right option depends on how you're being billed.
Use App Store subscriptions if you subscribed to Uber One through your iPhone
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel through Google Play if you signed up for Uber One through the Android app
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkCall Uber customer support if you need help cancelling your membership
1-800-593-7069
Contact Uber support through live chat if you're having trouble cancelling
Quick answers to common questions about cancelling Uber One.
Step-by-step guides for other delivery services.
See all cancellation guides