Cancel Sprout Social: 2026 Step-by-Step Guide
Cancelling Sprout Social depends on your plan type and whether you have admin permissions. This guide covers cancellation through your account settings, team admin requirements, and alternative billing methods.
Software
Marketing
Business
Sprout Social Cancellation at a Glance
Cancel Online
Yes
Main Cancel methods
Website
Phone Support
Team Admin
Time to Cancel
5-10 mins
Longer if admin access needed
Where to Cancel
Account Settings
Billing section
Sprout Social team plans require admin permissions to cancel, which many users don't have. If you're not the account owner, you'll need to contact them or reach out to support directly.
Cancel Your Sprout Social Subscription
These steps work if you have admin access to your Sprout Social account. Team members may need to contact their account administrator first.
01
Log in to Sprout Social
Go to sproutsocial.com and sign in with your admin account credentials. Make sure you're using an account with billing permissions.
02
Access account settings
Click your profile icon in the top right, then select Settings from the dropdown menu.
03
Navigate to billing section
In the settings menu, click Billing or Plan & Billing to view your subscription details.
04
Cancel subscription
Look for Cancel Plan or Downgrade options. Click to begin the cancellation process and follow the prompts.
05
Confirm cancellation
Complete any exit survey if prompted, then confirm your cancellation. You should receive an email confirmation within a few minutes.
Sprout Social-specific things to know
These details can help you avoid common issues when cancelling your Sprout Social subscription.
Before you cancel, keep this in mind
Check these points to avoid issues with your Sprout Social cancellation.
Alternative ways to cancel Sprout Social
If you can't access billing settings in your account, you may need to contact support directly or work with your account administrator.
Consider these alternatives
If cost is the main issue, you might be able to downgrade or adjust your plan instead of cancelling completely.
Sprout Social Cancellation FAQ
Common questions about cancelling Sprout Social and what to expect.
Will I get a refund if I cancel Sprout Social?
Can I cancel Sprout Social online?
What happens after I cancel Sprout Social?
Why can't I find the cancel button in Sprout Social?
Can I cancel Sprout Social from the mobile app?
Does deleting the Sprout Social app cancel my subscription?
How do I check if my Sprout Social subscription is cancelled?
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About Sprout Social
Sprout Social is a social media management platform that helps businesses schedule posts, monitor engagement, and analyze performance across multiple social networks. The platform offers collaboration tools for teams and detailed analytics for social media campaigns.
Why people cancel Sprout Social
High cost for small teams
Found cheaper social media tools
Only needed it for a project
Team downsizing or budget cuts
Features too complex for simple needs
The average person wastes $273/month on forgotten subscriptions
That's over $3,000 a year. We're building something to fix that.