How to Cancel Samsung Care+ (2026 guide)
Cancelling Samsung Care+ depends on how you purchased it and when. This guide covers cancellation through Samsung's website, the Samsung Members app, and by phone for different purchase scenarios.
Device Protection
Tech
Consumer
Cancellation Summary
Cancel Online
Yes
Main Cancel methods
Samsung Members App
Samsung Website
Phone
Time to Cancel
5-10 mins
Phone may have wait times
Where to Cancel
Samsung Members App
Or Samsung account online
Samsung Care+ can be purchased with a new device or added later, and cancellation methods vary slightly. If you bought it with your device, you may have different refund windows than standalone purchases.
Cancel Samsung Care+: Step-by-Step Instructions
These steps work for most Samsung Care+ plans purchased directly from Samsung. Third-party purchases may require different methods.
01
Open Samsung Members app
Download and open the Samsung Members app on your Samsung device. Sign in with the Samsung account linked to your Care+ plan.
02
Navigate to Get Help section
Tap Get Help at the bottom of the screen, then select Contact Us to access support options.
03
Select Samsung Care+ option
Choose Samsung Care+ from the service categories, then select Cancellation as your inquiry type.
04
Submit cancellation request
Follow the prompts to submit your cancellation request. You may be asked to provide your device IMEI and reason for cancelling.
05
Confirm cancellation
You'll receive an email confirmation within 24-48 hours. Your coverage ends at the current billing period unless you're within a refund window.
Samsung Care+-specific things to know
Samsung Care+ has some unique policies around refunds and cancellation timing that can affect your experience.
Before you cancel, keep this in mind
These details can help you make the right decision and avoid timing issues.
Alternative ways to cancel Samsung Care+
If you can't cancel through the Samsung Members app, try these alternative methods based on how you purchased your plan.
Other options to consider
If cost is your main concern, Samsung Care+ has a few alternatives that might work better than cancelling outright.
Samsung Care+ Cancellation FAQ
Common questions about cancelling Samsung Care+ and what to expect.
Will I get a refund if I cancel Samsung Care+?
Can I cancel Samsung Care+ online?
What happens after I cancel Samsung Care+?
Why can't I find the cancel option in my Samsung account?
Does deleting the Samsung Members app cancel my subscription?
Can I cancel Samsung Care+ from any device?
How do I check if my Samsung Care+ is fully cancelled?
More Device Protection Cancellation Guides
Guides for cancelling similar device protection services.
How to Cancel AppleCare+
Step-by-step guide to cancelling Apple's device protection plan.
How to Cancel Asurion Device Protection
Cancel your carrier-provided device insurance through Asurion.
About Samsung Care+
Samsung Care+ is an extended warranty and protection plan for Samsung devices. It provides coverage for accidental damage, hardware malfunctions, and includes technical support with same-day repair options at authorized service centers.
Why people cancel Samsung Care+
Device is getting older
Found cheaper third-party insurance
Never needed to use coverage
Annual fee increased significantly
Switching to different device brand
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