How to Cancel Proton Mail Plus (2026 guide)

There are a few different ways to cancel Proton Mail Plus, and the right one depends on how you signed up. This guide covers cancellation through the Proton website, app stores, and third-party billing.

Software

Productivity

Consumer

Cancellation Summary

Cancel Online

Yes

Main Cancel methods

Website

App Store

Google Play

Time to Cancel

3-5 mins

Instant for direct billing

Where to Cancel

Account Dashboard

Under Subscription

Proton Mail Plus subscriptions can be purchased directly through Proton or through mobile app stores. If you signed up through an app store, you'll need to cancel through that platform instead of your Proton account.

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

Cancel Your Proton Mail Plus Subscription

Follow these steps to cancel your Proton Mail Plus subscription. The process may vary slightly depending on your plan or how you signed up.

01

Log in to Proton account

Go to proton.me and sign in with your Proton Mail credentials.

02

Access account dashboard

Click on your profile icon in the top right corner and select Account from the dropdown menu.

03

Navigate to subscription settings

In the left sidebar, click on Dashboard and then select Subscription to view your current plan details.

04

Downgrade your plan

Click Downgrade next to your current plan. Proton will ask you to confirm the downgrade to the free plan.

05

Confirm cancellation

Review the changes and click Confirm Downgrade. You'll receive an email confirmation and retain access until your current billing period ends.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Proton Mail Plus-specific things to know

Proton subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.

Downgrade vs complete cancellation

Proton Mail Plus downgrades to their free plan rather than completely closing your account. Your emails and data remain accessible.

Storage limits after downgrade
Custom domains are removed immediately

Downgrade vs complete cancellation

Proton Mail Plus downgrades to their free plan rather than completely closing your account. Your emails and data remain accessible.

Storage limits after downgrade
Custom domains are removed immediately

Before you cancel, keep this in mind

These details can affect your cancellation timing or whether it goes through properly.

1. Check who's billing you

If you signed up through Apple App Store or Google Play, you'll need to cancel through those platforms instead of your Proton account.

2. Access continues until period ends
3. Export data if needed

1. Check who's billing you

If you signed up through Apple App Store or Google Play, you'll need to cancel through those platforms instead of your Proton account.

2. Access continues until period ends
3. Export data if needed

Alternative ways to cancel Proton Mail Plus

If you can't cancel through your Proton account, you may need to go through app stores. The right option depends on how you're being billed.

Google Play Store

Cancel through Google Play if you signed up using an Android device.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Live Chat Cancel

Contact Proton support through live chat if you need help with cancellation.

  1. Go to proton.me and log into your account

  2. Click the support icon in the bottom right corner

  3. Select Live Chat and explain you want to cancel

Apple App Store

Cancel through the App Store if you subscribed using an iPhone or iPad.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Email Support For Cancellation

Email Proton support if you need assistance with your cancellation.

support@proton.me

Google Play Store

Cancel through Google Play if you signed up using an Android device.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Apple App Store

Cancel through the App Store if you subscribed using an iPhone or iPad.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Live Chat Cancel

Contact Proton support through live chat if you need help with cancellation.

  1. Go to proton.me and log into your account

  2. Click the support icon in the bottom right corner

  3. Select Live Chat and explain you want to cancel

Email Support For Cancellation

Email Proton support if you need assistance with your cancellation.

support@proton.me

Consider these alternatives

If cost is the issue, you might be able to switch plans or adjust billing frequency instead of cancelling completely.

Switch to Proton Mail Free

Keep your account but downgrade to the free plan with basic features and 1GB storage.

Proton Mail Free: 1GB storage, 1 email address, limited support

Switch Your Billing Cycle

Switch from monthly to annual billing to save money on your subscription.

Save up to 20% with annual billing

Bundle Your Subscription Plan

Consider Proton Unlimited which includes VPN, Drive, and Calendar for better value.

  • Proton Unlimited (Mail + VPN + Drive + Calendar)

Switch to Proton Mail Free

Keep your account but downgrade to the free plan with basic features and 1GB storage.

Proton Mail Free: 1GB storage, 1 email address, limited support

Switch Your Billing Cycle

Switch from monthly to annual billing to save money on your subscription.

Save up to 20% with annual billing

Bundle Your Subscription Plan

Consider Proton Unlimited which includes VPN, Drive, and Calendar for better value.

  • Proton Unlimited (Mail + VPN + Drive + Calendar)

The complete guide to cancelling unused subscriptions

Everything you need to know about finding and cutting what you don't use.

The complete guide to cancelling unused subscriptions

Everything you need to know about finding and cutting what you don't use.

Frequently Asked Questions About Cancelling Proton Mail Plus

Common questions about cancelling Proton Mail Plus and what to expect.

Will I get a refund if I cancel Proton Mail Plus?

Can I cancel Proton Mail Plus online?

What happens after I cancel Proton Mail Plus?

Why can't I find the cancel button in my account?

Does deleting the Proton Mail app cancel my subscription?

Can I cancel Proton Mail Plus from my phone?

What happens to my custom domain after cancellation?

Cancel Similar Software Subscriptions

Step-by-step guides for other productivity services.

fastmail.com

How to Cancel Fastmail

Complete guide to cancelling your Fastmail email subscription.

tutanota.com

How to Cancel Tutanota

Step-by-step instructions for cancelling Tutanota secure email.

proton.me

About Proton Mail Plus

Proton Mail Plus is a premium email service that offers enhanced privacy features, increased storage, and advanced security tools. The service provides end-to-end encrypted email with custom domains, multiple addresses, and priority customer support.

Why people cancel Proton Mail Plus

  • Not using advanced features enough

  • Found a cheaper email provider

  • Free plan meets their needs

  • Switching to different security solution

  • Price increase or budget constraints

One down. How many more to go?

We're building a tool to find every subscription draining your account.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.