Cancel OneDrive: 2026 Step-by-Step Guide
Cancelling OneDrive depends on how you purchased your storage plan. This guide covers cancellation through your Microsoft account, app stores, and alternative billing methods to ensure your files stay safe.
Cloud Storage
Cloud Storage
Cloud Storage
Productivity
Productivity
Productivity
Consumer
Consumer
Consumer
OneDrive Cancellation at a Glance
Cancel Online
Yes
Main Cancel methods
Microsoft Account
App Store
Google Play
Phone
Time to Cancel
2-5 mins
Instant for direct billing
Where to Cancel
Microsoft Account Services
Or subscription settings in apps
OneDrive storage plans are often bundled with Microsoft 365 subscriptions or purchased separately through various channels. If you have Microsoft 365, cancelling that bundle will also cancel your OneDrive storage upgrade. Check your Microsoft account first to see exactly what you're subscribed to.
Time for a subscription cleanout?
Search or upload a statement. Cancel everything you don't need in minutes.
Time for a subscription cleanout?
Search or upload a statement. Cancel everything you don't need in minutes.
Time for a subscription cleanout?
Search or upload a statement. Cancel everything you don't need in minutes.
Cancel OneDrive: Step-by-Step Instructions
These steps work for most OneDrive storage subscriptions. If you purchased through a third party or as part of Microsoft 365, see the alternative methods section.
Cancel OneDrive: Step-by-Step Instructions
These steps work for most OneDrive storage subscriptions. If you purchased through a third party or as part of Microsoft 365, see the alternative methods section.
Cancel OneDrive: Step-by-Step Instructions
These steps work for most OneDrive storage subscriptions. If you purchased through a third party or as part of Microsoft 365, see the alternative methods section.
01
01
01
Sign in to your Microsoft account
Go to account.microsoft.com and sign in with the email and password associated with your OneDrive subscription.
02
02
02
Navigate to Services & subscriptions
Once signed in, click on Services & subscriptions in the left menu or account overview section.
03
03
03
Find your OneDrive storage plan
Look for your OneDrive storage subscription in the list. It may be listed as Microsoft OneDrive or OneDrive storage.
04
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04
Cancel your subscription
Click Manage next to your OneDrive plan, then select Cancel subscription or Turn off recurring billing.
05
05
05
Confirm cancellation
Follow the prompts to confirm your cancellation. You'll receive an email confirmation and retain access until your current billing period ends.
Want the faster way?
Our tool has direct cancel links for hundreds of services.
Want the faster way?
Our tool has direct cancel links for hundreds of services.
Want the faster way?
Our tool has direct cancel links for hundreds of services.
OneDrive-specific things to know
OneDrive storage plans work differently depending on whether they're standalone or bundled. These tips cover important details before you cancel.
OneDrive-specific things to know
OneDrive storage plans work differently depending on whether they're standalone or bundled. These tips cover important details before you cancel.
OneDrive-specific things to know
OneDrive storage plans work differently depending on whether they're standalone or bundled. These tips cover important details before you cancel.
Check if you have Microsoft 365
OneDrive storage is included with Microsoft 365 subscriptions. If you cancel Microsoft 365, you'll lose the extra OneDrive storage and Office apps together.
Files stay for 30 days after downgrade
Family plans affect multiple users
Check if you have Microsoft 365
OneDrive storage is included with Microsoft 365 subscriptions. If you cancel Microsoft 365, you'll lose the extra OneDrive storage and Office apps together.
Files stay for 30 days after downgrade
Family plans affect multiple users
Check if you have Microsoft 365
OneDrive storage is included with Microsoft 365 subscriptions. If you cancel Microsoft 365, you'll lose the extra OneDrive storage and Office apps together.
Files stay for 30 days after downgrade
Family plans affect multiple users
Before you cancel, keep this in mind
These details can help you avoid data loss and billing issues with your OneDrive cancellation.
Before you cancel, keep this in mind
These details can help you avoid data loss and billing issues with your OneDrive cancellation.
Before you cancel, keep this in mind
These details can help you avoid data loss and billing issues with your OneDrive cancellation.
1. Download important files first
Back up any files you want to keep before cancelling. After your subscription ends, you'll only have 5GB of free storage and excess files will be deleted after 30 days.
2. Check your actual billing source
3. Access continues until period ends
1. Download important files first
Back up any files you want to keep before cancelling. After your subscription ends, you'll only have 5GB of free storage and excess files will be deleted after 30 days.
2. Check your actual billing source
3. Access continues until period ends
1. Download important files first
Back up any files you want to keep before cancelling. After your subscription ends, you'll only have 5GB of free storage and excess files will be deleted after 30 days.
2. Check your actual billing source
3. Access continues until period ends
Alternative ways to cancel OneDrive
If you can't cancel through your Microsoft account, you may need to go through app stores or contact support. The right option depends on where you originally subscribed.
Alternative ways to cancel OneDrive
If you can't cancel through your Microsoft account, you may need to go through app stores or contact support. The right option depends on where you originally subscribed.
Alternative ways to cancel OneDrive
If you can't cancel through your Microsoft account, you may need to go through app stores or contact support. The right option depends on where you originally subscribed.
Google Play Store
If you subscribed to OneDrive storage through the Android app, you'll need to cancel through your Google Play subscriptions instead of Microsoft's website.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed to OneDrive storage through the Android app, you'll need to cancel through your Google Play subscriptions instead of Microsoft's website.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Live Chat Cancel
Microsoft offers live chat support for subscription and billing issues if you can't cancel online or need help with your account.
Go to support.microsoft.com and sign in to your account
Select Contact Support and choose Billing & Subscriptions
Choose Chat as your contact method
Explain that you want to cancel your OneDrive storage subscription
Live Chat Cancel
Microsoft offers live chat support for subscription and billing issues if you can't cancel online or need help with your account.
Go to support.microsoft.com and sign in to your account
Select Contact Support and choose Billing & Subscriptions
Choose Chat as your contact method
Explain that you want to cancel your OneDrive storage subscription
Apple App Store
iPhone and iPad users who subscribed through the OneDrive app must cancel through their Apple ID subscription settings, not Microsoft's site.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
iPhone and iPad users who subscribed through the OneDrive app must cancel through their Apple ID subscription settings, not Microsoft's site.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Phone Cancel
Microsoft provides phone support for subscription cancellations if you prefer to speak with someone or can't access your online account.
1-800-642-7676
Phone Cancel
Microsoft provides phone support for subscription cancellations if you prefer to speak with someone or can't access your online account.
1-800-642-7676
Google Play Store
If you subscribed to OneDrive storage through the Android app, you'll need to cancel through your Google Play subscriptions instead of Microsoft's website.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
iPhone and iPad users who subscribed through the OneDrive app must cancel through their Apple ID subscription settings, not Microsoft's site.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Live Chat Cancel
Microsoft offers live chat support for subscription and billing issues if you can't cancel online or need help with your account.
Go to support.microsoft.com and sign in to your account
Select Contact Support and choose Billing & Subscriptions
Choose Chat as your contact method
Explain that you want to cancel your OneDrive storage subscription
Phone Cancel
Microsoft provides phone support for subscription cancellations if you prefer to speak with someone or can't access your online account.
1-800-642-7676
Other options to consider
If cost or storage amount is the issue, you might be able to downgrade your plan or switch billing cycles instead of cancelling completely.
Other options to consider
If cost or storage amount is the issue, you might be able to downgrade your plan or switch billing cycles instead of cancelling completely.
Other options to consider
If cost or storage amount is the issue, you might be able to downgrade your plan or switch billing cycles instead of cancelling completely.
Downgrade your OneDrive storage plan
Microsoft offers multiple storage tiers, so you can reduce your plan instead of cancelling entirely if you just need less space.
OneDrive Basic (100GB) - $1.99/month
Microsoft 365 Personal (1TB) - $6.99/month
Microsoft 365 Family (6TB shared) - $9.99/month
Switch Your Billing Cycle
Microsoft offers annual billing for most OneDrive and Microsoft 365 plans with significant savings compared to monthly payments.
Save up to 17% with annual billing
Share Your Plan
Microsoft 365 Family includes 1TB of OneDrive storage for up to 6 people, which could be more cost-effective than individual plans if you have family members who need storage.
Bundle Your Subscription Plan
OneDrive storage is often more affordable when bundled with Microsoft 365, which includes Office apps, premium features, and larger storage amounts.
Microsoft 365 Personal - 1TB OneDrive + Office apps
Microsoft 365 Family - 6TB OneDrive (1TB per person) + Office apps
Microsoft 365 Business - Varies by plan
Downgrade your OneDrive storage plan
Microsoft offers multiple storage tiers, so you can reduce your plan instead of cancelling entirely if you just need less space.
OneDrive Basic (100GB) - $1.99/month
Microsoft 365 Personal (1TB) - $6.99/month
Microsoft 365 Family (6TB shared) - $9.99/month
Switch Your Billing Cycle
Microsoft offers annual billing for most OneDrive and Microsoft 365 plans with significant savings compared to monthly payments.
Save up to 17% with annual billing
Share Your Plan
Microsoft 365 Family includes 1TB of OneDrive storage for up to 6 people, which could be more cost-effective than individual plans if you have family members who need storage.
Bundle Your Subscription Plan
OneDrive storage is often more affordable when bundled with Microsoft 365, which includes Office apps, premium features, and larger storage amounts.
Microsoft 365 Personal - 1TB OneDrive + Office apps
Microsoft 365 Family - 6TB OneDrive (1TB per person) + Office apps
Microsoft 365 Business - Varies by plan
Downgrade your OneDrive storage plan
Microsoft offers multiple storage tiers, so you can reduce your plan instead of cancelling entirely if you just need less space.
OneDrive Basic (100GB) - $1.99/month
Microsoft 365 Personal (1TB) - $6.99/month
Microsoft 365 Family (6TB shared) - $9.99/month
Switch Your Billing Cycle
Microsoft offers annual billing for most OneDrive and Microsoft 365 plans with significant savings compared to monthly payments.
Save up to 17% with annual billing
Share Your Plan
Microsoft 365 Family includes 1TB of OneDrive storage for up to 6 people, which could be more cost-effective than individual plans if you have family members who need storage.
Bundle Your Subscription Plan
OneDrive storage is often more affordable when bundled with Microsoft 365, which includes Office apps, premium features, and larger storage amounts.
Microsoft 365 Personal - 1TB OneDrive + Office apps
Microsoft 365 Family - 6TB OneDrive (1TB per person) + Office apps
Microsoft 365 Business - Varies by plan
Want to cancel more than just OneDrive?
Our complete guide walks you through cutting unused subscriptions.
Want to cancel more than just OneDrive?
Our complete guide walks you through cutting unused subscriptions.
Want to cancel more than just OneDrive?
Our complete guide walks you through cutting unused subscriptions.
OneDrive Cancellation FAQ
Quick answers to common OneDrive cancellation questions.
OneDrive Cancellation FAQ
Quick answers to common OneDrive cancellation questions.
OneDrive Cancellation FAQ
Quick answers to common OneDrive cancellation questions.
Will I get a refund if I cancel OneDrive?
Will I get a refund if I cancel OneDrive?
Will I get a refund if I cancel OneDrive?
Can I cancel OneDrive online?
Can I cancel OneDrive online?
Can I cancel OneDrive online?
What happens to my files after I cancel OneDrive?
What happens to my files after I cancel OneDrive?
What happens to my files after I cancel OneDrive?
Why can't I find the cancel button for OneDrive?
Why can't I find the cancel button for OneDrive?
Why can't I find the cancel button for OneDrive?
Does deleting the OneDrive app cancel my subscription?
Does deleting the OneDrive app cancel my subscription?
Does deleting the OneDrive app cancel my subscription?
Can I cancel OneDrive from my phone?
Can I cancel OneDrive from my phone?
Can I cancel OneDrive from my phone?
Will cancelling OneDrive affect my Microsoft 365 subscription?
Will cancelling OneDrive affect my Microsoft 365 subscription?
Will cancelling OneDrive affect my Microsoft 365 subscription?
Cancel Similar Cloud Storage Subscriptions
Step-by-step guides for other cloud storage services.
Cancel Similar Cloud Storage Subscriptions
Step-by-step guides for other cloud storage services.
Cancel Similar Cloud Storage Subscriptions
Step-by-step guides for other cloud storage services.
How to Cancel Google Drive Storage
Cancel your Google One storage plan through your Google account or app store subscriptions.
How to Cancel iCloud Storage
Downgrade or cancel your iCloud+ storage plan through Settings or your Apple ID account.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About OneDrive
OneDrive is Microsoft's cloud storage service that allows users to store, sync, and share files across devices. The service integrates with Microsoft 365 applications and offers automatic backup for photos and documents with various storage plans ranging from 100GB to 6TB.
Why people cancel OneDrive
Storage needs decreased over time
Found cheaper cloud storage alternatives
Already have Google Drive or iCloud
Switching to different Microsoft 365 plan
Price increased or unexpected charges
Why people cancel OneDrive
Storage needs decreased over time
Found cheaper cloud storage alternatives
Already have Google Drive or iCloud
Switching to different Microsoft 365 plan
Price increased or unexpected charges
Why people cancel OneDrive
Storage needs decreased over time
Found cheaper cloud storage alternatives
Already have Google Drive or iCloud
Switching to different Microsoft 365 plan
Price increased or unexpected charges
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