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Nintendo Switch Online

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Nintendo Switch Online

How to Cancel Nintendo Switch Online (2026 guide)

Q: Will I get a refund if I cancel Nintendo Switch Online?

No, Nintendo doesn't offer refunds for Nintendo Switch Online subscriptions. Your membership remains active until the end of your current billing period.

Q: Can I cancel Nintendo Switch Online from my Switch console?

Yes, go to System Settings > Nintendo eShop > Account Information > Nintendo Switch Online and turn off automatic renewal from there.

Q: What happens to my cloud saves after I cancel?

Your cloud save data is preserved for approximately 6 months after cancellation. You can access it again if you resubscribe within that timeframe.

Q: Does cancelling Nintendo Switch Online affect other family members?

If you cancel a Family plan, all linked accounts lose access when the subscription expires. Individual members can't leave a Family plan early.

Q: Can I still play downloaded NES and SNES games after cancelling?

No, access to NES and SNES games requires an active Nintendo Switch Online subscription. Downloaded games become unplayable after cancellation.

Q: Why can't I find the cancel option in my Nintendo Account?

Check if you're part of someone else's Family plan. Only the plan administrator can cancel Family memberships.

Q: Does deleting my Nintendo Account cancel Nintendo Switch Online?

Yes, deleting your Nintendo Account cancels all associated subscriptions, but you'll lose all digital purchases and save data permanently.

Cancelling Nintendo Switch Online depends on how you subscribed and which plan you have. This guide covers cancellation through the Nintendo eShop, console settings, and alternative billing methods.

Gaming

Entertainment

Consumer

Nintendo Switch Online Cancellation at a Glance

Cancel Online

Yes

Main Cancel methods

Nintendo eShop

Console Settings

Nintendo Website

Time to Cancel

3-5 mins

Instant cancellation

Where to Cancel

Nintendo Account Settings

Or directly on Switch console

Nintendo Switch Online subscriptions auto-renew through your Nintendo Account, not app stores. You'll need to cancel through Nintendo's platform regardless of how you originally signed up or paid.

Managing more than one subscription?

If you're cancelling more than just Nintendo Switch Online, our cancel tool can help you cancel your subscriptions easily in one place.

Try the subscription cancellation tool

Managing more than one subscription?

If you're cancelling more than just Nintendo Switch Online, our cancel tool can help you cancel your subscriptions easily in one place.

Try the subscription cancellation tool

Managing more than one subscription?

If you're cancelling more than just Nintendo Switch Online, our cancel tool can help you cancel your subscriptions easily in one place.

Try the subscription cancellation tool

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Cancel Your Nintendo Switch Online Subscription

These steps work for all Nintendo Switch Online plans. The process is the same whether you have Individual, Family, or Expansion Pack.

Cancel Your Nintendo Switch Online Subscription

These steps work for all Nintendo Switch Online plans. The process is the same whether you have Individual, Family, or Expansion Pack.

Cancel Your Nintendo Switch Online Subscription

These steps work for all Nintendo Switch Online plans. The process is the same whether you have Individual, Family, or Expansion Pack.

01

Sign in to your Nintendo Account

Go to accounts.nintendo.com and log in with your Nintendo Account credentials. You can also access this from your Switch console's settings.

02

Navigate to Shop Menu

Click on your profile icon, then select Shop Menu from the dropdown. This takes you to your Nintendo eShop account settings.

03

Find Nintendo Switch Online

Scroll down to find Nintendo Switch Online in your active subscriptions list. Click on it to view subscription details.

04

Turn off automatic renewal

Click Turn Off Automatic Renewal. Nintendo will ask you to confirm this choice in a popup window.

05

Confirm cancellation

Select Confirm to complete the cancellation. Your subscription will remain active until the current billing period ends, then won't renew.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Cancel unused subs

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Cancel unused subs

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Cancel unused subs

Nintendo Switch Online cancellation tips

Nintendo handles subscriptions differently than most services. These tips cover common edge cases.

Nintendo Switch Online cancellation tips

Nintendo handles subscriptions differently than most services. These tips cover common edge cases.

Nintendo Switch Online cancellation tips

Nintendo handles subscriptions differently than most services. These tips cover common edge cases.

Family plans require admin access

Only the Nintendo Account that purchased the Family membership can cancel it. Other family members can't turn off renewal from their accounts.

Console settings work too

Expansion Pack downgrades to Individual

Family plans require admin access

Only the Nintendo Account that purchased the Family membership can cancel it. Other family members can't turn off renewal from their accounts.

Console settings work too

Expansion Pack downgrades to Individual

Family plans require admin access

Only the Nintendo Account that purchased the Family membership can cancel it. Other family members can't turn off renewal from their accounts.

Console settings work too

Expansion Pack downgrades to Individual

Before you cancel, keep this in mind

These details can affect your Nintendo Switch Online cancellation or access.

Before you cancel, keep this in mind

These details can affect your Nintendo Switch Online cancellation or access.

Before you cancel, keep this in mind

These details can affect your Nintendo Switch Online cancellation or access.

1. Your subscription stays active until renewal date

After cancelling, you keep full Nintendo Switch Online access until your current billing period ends. There's no immediate loss of features.

2. Cloud saves remain for a limited time

3. Free games require active subscription

1. Your subscription stays active until renewal date

After cancelling, you keep full Nintendo Switch Online access until your current billing period ends. There's no immediate loss of features.

2. Cloud saves remain for a limited time

3. Free games require active subscription

1. Your subscription stays active until renewal date

After cancelling, you keep full Nintendo Switch Online access until your current billing period ends. There's no immediate loss of features.

2. Cloud saves remain for a limited time

3. Free games require active subscription

Other cancellation methods

If you can't access your Nintendo Account online, you may need to use one of these alternative methods.

Other cancellation methods

If you can't access your Nintendo Account online, you may need to use one of these alternative methods.

Other cancellation methods

If you can't access your Nintendo Account online, you may need to use one of these alternative methods.

Phone Cancel

If you can't access your Nintendo Account or need help with technical issues during cancellation.

1-855-548-4693

Phone Cancel

If you can't access your Nintendo Account or need help with technical issues during cancellation.

1-855-548-4693

Phone Cancel

If you can't access your Nintendo Account or need help with technical issues during cancellation.

1-855-548-4693

Alternatives to cancelling your subscription

If cost is the issue, you might be able to downgrade or share instead of cancelling completely.

Alternatives to cancelling your subscription

If cost is the issue, you might be able to downgrade or share instead of cancelling completely.

Alternatives to cancelling your subscription

If cost is the issue, you might be able to downgrade or share instead of cancelling completely.

Downgrade your Nintendo Switch Online plan

If you have the Expansion Pack but mainly want online multiplayer and cloud saves, downgrading to Individual saves money while keeping core features.

Individual ($20/year) - Online play and cloud saves
Family ($35/year) - Up to 8 accounts
Expansion Pack ($50/year) - Adds N64 and Genesis games

Share Your Plan

Family plans support up to 8 Nintendo Accounts for $35/year instead of individual plans at $20 each. Perfect for families or close friends.

Downgrade your Nintendo Switch Online plan

If you have the Expansion Pack but mainly want online multiplayer and cloud saves, downgrading to Individual saves money while keeping core features.

Individual ($20/year) - Online play and cloud saves
Family ($35/year) - Up to 8 accounts
Expansion Pack ($50/year) - Adds N64 and Genesis games

Share Your Plan

Family plans support up to 8 Nintendo Accounts for $35/year instead of individual plans at $20 each. Perfect for families or close friends.

Downgrade your Nintendo Switch Online plan

If you have the Expansion Pack but mainly want online multiplayer and cloud saves, downgrading to Individual saves money while keeping core features.

Individual ($20/year) - Online play and cloud saves
Family ($35/year) - Up to 8 accounts
Expansion Pack ($50/year) - Adds N64 and Genesis games

Share Your Plan

Family plans support up to 8 Nintendo Accounts for $35/year instead of individual plans at $20 each. Perfect for families or close friends.

The complete guide to cancelling unused subscriptions

Everything you need to know about finding and cutting what you don't use.

Learn more

The complete guide to cancelling unused subscriptions

Everything you need to know about finding and cutting what you don't use.

Learn more

The complete guide to cancelling unused subscriptions

Everything you need to know about finding and cutting what you don't use.

Learn more

Common Nintendo Switch Online Cancellation Questions

Quick answers to common questions about Nintendo Switch Online cancellation.

Common Nintendo Switch Online Cancellation Questions

Quick answers to common questions about Nintendo Switch Online cancellation.

Common Nintendo Switch Online Cancellation Questions

Quick answers to common questions about Nintendo Switch Online cancellation.

Will I get a refund if I cancel Nintendo Switch Online?

Can I cancel Nintendo Switch Online from my Switch console?

What happens to my cloud saves after I cancel?

Does cancelling Nintendo Switch Online affect other family members?

Can I still play downloaded NES and SNES games after cancelling?

Why can't I find the cancel option in my Nintendo Account?

Does deleting my Nintendo Account cancel Nintendo Switch Online?

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Simon Chadwick

REviEWED by

Simon Chadwick

REviEWED by

Simon Chadwick

REviEWED by

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

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About Nintendo Switch Online

Nintendo Switch Online is a paid membership service that provides online multiplayer gaming, cloud save backups, and access to classic NES and SNES games. Members also get exclusive offers and the ability to use Nintendo's smartphone app for voice chat.

Why people cancel Nintendo Switch Online

Don't play online multiplayer games
Rarely use retro game collection
Found better cloud storage alternatives
Annual renewal cost increased
Switching to a different gaming platform

Why people cancel Nintendo Switch Online

Don't play online multiplayer games
Rarely use retro game collection
Found better cloud storage alternatives
Annual renewal cost increased
Switching to a different gaming platform

Why people cancel Nintendo Switch Online

Don't play online multiplayer games
Rarely use retro game collection
Found better cloud storage alternatives
Annual renewal cost increased
Switching to a different gaming platform

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