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How to Cancel LifeLock (2026 guide)

Q: Will I get a refund if I cancel LifeLock?

LifeLock typically doesn't offer refunds for partial billing periods. Your service continues until the end of your current billing cycle, which is usually annual.

Q: Can I cancel LifeLock online?

Yes, most LifeLock users can cancel through their online account under the Plan & Billing section. You can also cancel by phone or live chat.

Q: What happens after I cancel LifeLock?

Your identity protection continues until the end of your current billing period. After that, monitoring stops and you lose access to reports and restoration services.

Q: Why can't I find the cancel button in my account?

If there's no cancel option in your account, you might be billed through a third party or promotional offer. Contact LifeLock customer service for assistance.

Q: Does cancelling LifeLock affect my credit score?

Cancelling LifeLock doesn't directly affect your credit score, but you'll lose the credit monitoring feature. Consider finding an alternative way to track your credit regularly.

Q: Can I cancel LifeLock without calling?

Yes, you can cancel online through your account or via live chat. Phone cancellation is available but not required for most users.

Q: How do I know if my LifeLock cancellation went through?

LifeLock should send you an email confirmation after cancellation. You can also check your account to see if the cancellation is reflected in your plan status.

There are a few different ways to cancel LifeLock, and the right one depends on how you signed up. This guide covers cancellation through the LifeLock website, phone support, and third-party billing providers.

Security

Protection

Consumer

At a Glance

Cancel Online

Yes

Main Cancel methods

Website

Phone

Live Chat

Time to Cancel

5-10 mins

Phone may have wait times

Where to Cancel

My Account

Under Plan & Billing

LifeLock typically bills directly through their website, making cancellation straightforward through your account. However, some users sign up through third-party promotions or bundles, which may require canceling through the original provider instead.

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

Start cancelling

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

Start cancelling

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Cancel Your LifeLock Subscription

Follow these steps to cancel your LifeLock subscription online. The process works for most users who are billed directly by LifeLock.

01

Sign in to your LifeLock account

Go to LifeLock.com and log in using your email and password. Click Sign In at the top right of the page.

02

Navigate to your account settings

Once logged in, click on My Account in the top navigation menu. This will take you to your account dashboard.

03

Find Plan & Billing section

Look for the Plan & Billing section on your account page. Click on Manage Plan or Cancel Plan option.

04

Select cancellation reason

LifeLock will ask why you're cancelling. Select your reason from the dropdown menu and click Continue to Cancel.

05

Confirm your cancellation

Review your cancellation details and click Cancel My Plan to confirm. You'll receive an email confirmation of your cancellation.

Or skip the steps entirely

Our tool takes you straight to the cancel page. No hunting required.

Try the cancel tool

Or skip the steps entirely

Our tool takes you straight to the cancel page. No hunting required.

Try the cancel tool

Or skip the steps entirely

Our tool takes you straight to the cancel page. No hunting required.

Try the cancel tool

LifeLock-specific things to know

These tips cover common edge cases that might affect your LifeLock cancellation process.

Annual billing means longer commitment

Most LifeLock plans bill annually. You'll keep protection until your current billing period ends, which could be up to 12 months away.

Family plans cancel for all members

Credit scores may be affected

Annual billing means longer commitment

Most LifeLock plans bill annually. You'll keep protection until your current billing period ends, which could be up to 12 months away.

Family plans cancel for all members

Credit scores may be affected

Before you cancel, keep this in mind

These details can affect your cancellation timing or whether it goes through properly.

1. Check your billing cycle

LifeLock typically bills annually. Your protection continues until the end of your current billing period, even after cancellation. Check your next billing date in your account.

2. Download important reports first

3. Note any ongoing identity issues

1. Check your billing cycle

LifeLock typically bills annually. Your protection continues until the end of your current billing period, even after cancellation. Check your next billing date in your account.

2. Download important reports first

3. Note any ongoing identity issues

Alternative ways to cancel LifeLock

If you can't cancel through your LifeLock account, you may need to contact customer support directly. Phone and chat options are available.

Live Chat Cancel

LifeLock offers live chat support for cancellations if you prefer not to call or can't access your online account.

Visit LifeLock.com and click Contact Us
Select Live Chat option
Tell the representative you want to cancel your subscription
Provide your account information when requested
Confirm cancellation and ask for email confirmation

Live Chat Link

Phone Cancel

You can cancel LifeLock by calling customer service directly. This is often the fastest method if you can't access your online account.

1-800-543-3562

Live Chat Cancel

LifeLock offers live chat support for cancellations if you prefer not to call or can't access your online account.

Visit LifeLock.com and click Contact Us
Select Live Chat option
Tell the representative you want to cancel your subscription
Provide your account information when requested
Confirm cancellation and ask for email confirmation

Live Chat Link

Phone Cancel

You can cancel LifeLock by calling customer service directly. This is often the fastest method if you can't access your online account.

1-800-543-3562

Alternatives to cancelling your subscription

If cost is your main concern, you might be able to downgrade to a cheaper plan instead of cancelling completely.

Downgrade your LifeLock plan

LifeLock offers three main tiers with different levels of protection. You might be able to switch to a lower tier that still meets your needs.

LifeLock Standard: Basic identity monitoring
LifeLock Advantage: Adds bank and credit card monitoring
LifeLock Ultimate Plus: Full protection with all features

Plan Select Page

Share Your Plan

LifeLock Family plans cover up to 5 family members for a lower per-person cost than individual plans. This might be cheaper if you have multiple people who need identity protection.

Negotiate A Discount On Your Bill

LifeLock sometimes offers retention discounts to customers trying to cancel. Customer service may present promotional pricing or extended trial periods.

Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.

Downgrade your LifeLock plan

LifeLock offers three main tiers with different levels of protection. You might be able to switch to a lower tier that still meets your needs.

LifeLock Standard: Basic identity monitoring
LifeLock Advantage: Adds bank and credit card monitoring
LifeLock Ultimate Plus: Full protection with all features

Plan Select Page

Share Your Plan

LifeLock Family plans cover up to 5 family members for a lower per-person cost than individual plans. This might be cheaper if you have multiple people who need identity protection.

Negotiate A Discount On Your Bill

LifeLock sometimes offers retention discounts to customers trying to cancel. Customer service may present promotional pricing or extended trial periods.

Many SAAS and subscription providers are also known to offer cancel discounts. These aren't always predictable.

Want to cancel more than just LifeLock?

Our complete guide walks you through cutting unused subscriptions.

Read the guide

Want to cancel more than just LifeLock?

Our complete guide walks you through cutting unused subscriptions.

Read the guide

LifeLock Cancellation FAQ

Common questions about cancelling LifeLock and what to expect.

Will I get a refund if I cancel LifeLock?

Can I cancel LifeLock online?

What happens after I cancel LifeLock?

Why can't I find the cancel button in my account?

Does cancelling LifeLock affect my credit score?

Can I cancel LifeLock without calling?

How do I know if my LifeLock cancellation went through?

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Simon Chadwick

REviEWED by

Updated on

Jan 21, 2026

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About LifeLock

LifeLock is an identity theft protection service that monitors personal information and alerts users to potential identity theft. The service offers credit monitoring, dark web monitoring, and identity restoration assistance across multiple protection tiers.

Why people cancel LifeLock

High annual renewal costs
Not using monitoring features enough
Found cheaper identity protection
Credit monitoring through bank instead
Signed up during promotional period only

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