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Chewy Autoship

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Chewy Autoship

How to Cancel Chewy Autoship (2026 guide)

Q: Will I get a refund if I cancel Chewy Autoship?

Cancelling Autoship doesn't trigger refunds since you're not charged until items ship. However, Chewy has a 365-day return policy if you're unsatisfied with products you've already received.

Q: Can I cancel Chewy Autoship online?

Yes, you can cancel any Autoship product directly from your Chewy account. Go to Manage Autoship and click Cancel next to the items you want to remove.

Q: What happens after I cancel Chewy Autoship?

Your cancelled Autoship items will no longer be automatically delivered or charged. You can still order these products manually at regular prices, but you'll lose the Autoship discount.

Q: Why can't I find the cancel option for my Autoship?

If you don't see a cancel option, your next delivery might be processing. Contact Chewy customer service at 1-800-672-4399 to cancel orders that are already being prepared for shipment.

Q: Can I cancel Chewy Autoship from my phone?

Yes, you can cancel Autoship through the Chewy mobile app. Go to Account, then Autoship, and select Cancel next to any product you want to remove from recurring deliveries.

Q: Does cancelling one Autoship affect my other recurring orders?

No, each product has its own Autoship subscription. Cancelling dog food Autoship won't affect your cat litter or toy deliveries - they'll continue on their scheduled frequencies.

Q: How do I check if my Chewy Autoship is fully cancelled?

Check your Manage Autoship page - cancelled products will no longer appear in your active subscriptions list. You'll also receive an email confirmation when you cancel any Autoship item.

Cancelling Chewy Autoship is straightforward since most users are billed directly through Chewy. This guide covers cancellation through the Chewy website and mobile app, plus what happens to your saved payment methods and delivery preferences.

Pet

E-commerce

Consumer

Chewy Autoship Cancellation at a Glance

Cancel Online

Yes

Main Cancel methods

Website

Mobile App

Phone

Time to Cancel

2-3 mins

Instant online

Where to Cancel

Account Settings

Manage Autoship section

Chewy Autoship is managed directly through your Chewy account since it's tied to specific products rather than a separate subscription service. You can cancel individual Autoship items or pause deliveries without affecting your account status.

Managing more than one subscription?

If you're cancelling more than just Chewy Autoship, our cancel tool can help you cancel your subscriptions easily in one place.

Try the subscription cancellation tool

Managing more than one subscription?

If you're cancelling more than just Chewy Autoship, our cancel tool can help you cancel your subscriptions easily in one place.

Try the subscription cancellation tool

Managing more than one subscription?

If you're cancelling more than just Chewy Autoship, our cancel tool can help you cancel your subscriptions easily in one place.

Try the subscription cancellation tool

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Step-by-step

Tips & Tricks

Alternatives

FAQ

Cancel Chewy Autoship: Step-by-Step Instructions

These steps work for cancelling any Autoship item from your Chewy account. You can cancel specific products or pause deliveries temporarily.

Cancel Chewy Autoship: Step-by-Step Instructions

These steps work for cancelling any Autoship item from your Chewy account. You can cancel specific products or pause deliveries temporarily.

Cancel Chewy Autoship: Step-by-Step Instructions

These steps work for cancelling any Autoship item from your Chewy account. You can cancel specific products or pause deliveries temporarily.

01

Sign in to your Chewy account

Go to Chewy.com and log in using your email and password. Click on your name in the top right corner if you're already signed in.

02

Navigate to Manage Autoship

From your account menu, select Manage Autoship or go to My Account and click on the Autoship tab.

03

Find the product to cancel

Locate the specific Autoship item you want to cancel from your list of recurring deliveries. Each product has its own Autoship settings.

04

Click Cancel Autoship

Click Cancel next to the product you want to remove. Chewy may ask for feedback about why you're cancelling the Autoship.

05

Confirm cancellation

Review the cancellation details and confirm. You'll see the product removed from your Autoship list immediately, and any pending deliveries will be cancelled.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Cancel unused subs

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Cancel unused subs

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Cancel unused subs

Chewy Autoship-specific things to know

Chewy's Autoship system has some unique features that might affect how you manage or cancel your recurring deliveries.

Chewy Autoship-specific things to know

Chewy's Autoship system has some unique features that might affect how you manage or cancel your recurring deliveries.

Chewy Autoship-specific things to know

Chewy's Autoship system has some unique features that might affect how you manage or cancel your recurring deliveries.

Cancel individual products only

You can't cancel all Autoships at once - each product subscription must be cancelled individually from your Manage Autoship page.

Autoship discounts vary by product

Delivery dates are flexible

Cancel individual products only

You can't cancel all Autoships at once - each product subscription must be cancelled individually from your Manage Autoship page.

Autoship discounts vary by product

Delivery dates are flexible

Cancel individual products only

You can't cancel all Autoships at once - each product subscription must be cancelled individually from your Manage Autoship page.

Autoship discounts vary by product

Delivery dates are flexible

Before you cancel, keep this in mind

These details can help you decide whether to cancel completely or just modify your Autoship settings.

Before you cancel, keep this in mind

These details can help you decide whether to cancel completely or just modify your Autoship settings.

Before you cancel, keep this in mind

These details can help you decide whether to cancel completely or just modify your Autoship settings.

1. Check upcoming delivery dates

Look at your next delivery date before cancelling. If it's within 24 hours, you may need to contact customer service to stop the shipment.

2. Consider pausing instead

3. You'll lose Autoship pricing

1. Check upcoming delivery dates

Look at your next delivery date before cancelling. If it's within 24 hours, you may need to contact customer service to stop the shipment.

2. Consider pausing instead

3. You'll lose Autoship pricing

1. Check upcoming delivery dates

Look at your next delivery date before cancelling. If it's within 24 hours, you may need to contact customer service to stop the shipment.

2. Consider pausing instead

3. You'll lose Autoship pricing

Alternative ways to cancel Chewy Autoship

If you can't access your online account or prefer other methods, you can cancel Autoship through these alternatives.

Alternative ways to cancel Chewy Autoship

If you can't access your online account or prefer other methods, you can cancel Autoship through these alternatives.

Alternative ways to cancel Chewy Autoship

If you can't access your online account or prefer other methods, you can cancel Autoship through these alternatives.

Live Chat Cancel

Chewy's customer service can cancel Autoship subscriptions through their live chat feature if you can't access your account.

Go to Chewy.com and click Help at the bottom of the page
Select Contact Us and choose Chat
Tell the representative you want to cancel specific Autoship items
Provide your account information and the products you want to cancel

Live Chat Link

Live Chat Cancel

Chewy's customer service can cancel Autoship subscriptions through their live chat feature if you can't access your account.

Go to Chewy.com and click Help at the bottom of the page
Select Contact Us and choose Chat
Tell the representative you want to cancel specific Autoship items
Provide your account information and the products you want to cancel

Live Chat Link

Phone Cancel

Call Chewy customer service to cancel Autoship if you prefer phone support or can't access your online account.

1-800-672-4399

Phone Cancel

Call Chewy customer service to cancel Autoship if you prefer phone support or can't access your online account.

1-800-672-4399

Live Chat Cancel

Chewy's customer service can cancel Autoship subscriptions through their live chat feature if you can't access your account.

Go to Chewy.com and click Help at the bottom of the page
Select Contact Us and choose Chat
Tell the representative you want to cancel specific Autoship items
Provide your account information and the products you want to cancel

Live Chat Link

Phone Cancel

Call Chewy customer service to cancel Autoship if you prefer phone support or can't access your online account.

1-800-672-4399

Alternatives to cancelling your subscription

If you're getting too much product or want more flexibility, these options might work better than cancelling completely.

Alternatives to cancelling your subscription

If you're getting too much product or want more flexibility, these options might work better than cancelling completely.

Alternatives to cancelling your subscription

If you're getting too much product or want more flexibility, these options might work better than cancelling completely.

Pause your Chewy Autoship deliveries

You can pause any Autoship for up to 12 weeks without cancelling. This keeps your delivery schedule and Autoship discount intact while giving you a break from deliveries.

Switch Your Billing Cycle

Change delivery frequency from every 2 weeks to every 12 weeks

Reduces delivery frequency while keeping discounts

Pause your Chewy Autoship deliveries

You can pause any Autoship for up to 12 weeks without cancelling. This keeps your delivery schedule and Autoship discount intact while giving you a break from deliveries.

Switch Your Billing Cycle

Change delivery frequency from every 2 weeks to every 12 weeks

Reduces delivery frequency while keeping discounts

Pause your Chewy Autoship deliveries

You can pause any Autoship for up to 12 weeks without cancelling. This keeps your delivery schedule and Autoship discount intact while giving you a break from deliveries.

Switch Your Billing Cycle

Change delivery frequency from every 2 weeks to every 12 weeks

Reduces delivery frequency while keeping discounts

Want to cancel more than just Chewy Autoship?

Our complete guide walks you through cutting unused subscriptions.

Read the guide

Want to cancel more than just Chewy Autoship?

Our complete guide walks you through cutting unused subscriptions.

Read the guide

Want to cancel more than just Chewy Autoship?

Our complete guide walks you through cutting unused subscriptions.

Read the guide

Frequently Asked Questions About Cancelling Chewy Autoship

Common questions about cancelling Chewy Autoship and managing your recurring pet supply deliveries.

Frequently Asked Questions About Cancelling Chewy Autoship

Common questions about cancelling Chewy Autoship and managing your recurring pet supply deliveries.

Frequently Asked Questions About Cancelling Chewy Autoship

Common questions about cancelling Chewy Autoship and managing your recurring pet supply deliveries.

Will I get a refund if I cancel Chewy Autoship?

Can I cancel Chewy Autoship online?

What happens after I cancel Chewy Autoship?

Why can't I find the cancel option for my Autoship?

Can I cancel Chewy Autoship from my phone?

Does cancelling one Autoship affect my other recurring orders?

How do I check if my Chewy Autoship is fully cancelled?

Cancel Similar Pet Subscriptions

Step-by-step guides for other pet service cancellations.

Cancel Similar Pet Subscriptions

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Cancel Similar Pet Subscriptions

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Simon Chadwick

REviEWED by

Simon Chadwick

REviEWED by

Simon Chadwick

REviEWED by

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

Updated on

Jan 21, 2026

Next Guide ›

About Chewy Autoship

Chewy Autoship is a subscription delivery service for pet supplies that automatically ships selected products on a recurring schedule. The service offers discounts on repeat orders and allows customers to customize delivery frequency for each product.

Why people cancel Chewy Autoship

Pet's needs have changed
Found better prices elsewhere
Too much product accumulating
Want more control over ordering
Moving or pet health issues

Why people cancel Chewy Autoship

Pet's needs have changed
Found better prices elsewhere
Too much product accumulating
Want more control over ordering
Moving or pet health issues

Why people cancel Chewy Autoship

Pet's needs have changed
Found better prices elsewhere
Too much product accumulating
Want more control over ordering
Moving or pet health issues

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Join The Waitlist

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Join The Waitlist

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Join The Waitlist

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